Customer Service Human Resources
Resume:
Xandra Bañuelos Gómez
Madrid, Spain
E-mail: **************@*****.***
https://es.linkedin.com/in/xandrabanuelos/en
SUMMARY
A HR professional specialized in Management of Human Resources and Technical Recruiting, with more than four and a half years’ experience.
Additional experience in Sporting and Leisure Events Planning (Hotels and Tourism area), customer service and sales.
I am very proactive, dynamic, hard worker, cheerful and sociable.
I want to relocate to Southern California because now I am looking for big changes, professionally and personally speaking, and I find it an awesome place to do it (sponsorship needed).
EDUCATION
Course in Human Resources (Course in English)– Open2Study – 2016
Advanced Course in Planning and Event Management. – INESEM – Spain. 2015
Advanced Course in Management and Human Resources Management– Escuela de Empresa - Spain. 2012
2011 Bachelor s Degree in Psychology, Human Resources specialization - University Complutense of Madrid – Spain. 2011
LANGUAGES
English: High level
Spanish: Mother tongue
Basque: Medium level.
German: Low level.
PROFESSIONAL EXPERIENCE
Oct.2011 - Act. ARGHOS Technical Assistance (AERNNOVA Group) www.arghos.es / www.aernnovagroup.es
Position held: Recruiter & Business Partner - HR Department.
Sector: Engineering Consultancy - Aerospace & Defense, Industrial Plants and Transport fields.
Functions:
Meeting with Business Managers in order to deal our clients (and ours) recruitment needs and develop their profiles description is the first step that I am supposed to do.
Post job offers in different websites like: InfoJobs, Monster, LinkedIn, our company website, and other professional associations.
Search potential CVs at professional websites.
Cold calls, warm calls, scheduling the agenda (also the Business Manager s agenda) – Outlook.
Doing personal interviews to candidates, where I introduce to them our company and check their main skills in relation with our positions (currents and futures), also I check personal skills to recruit people in concordance with our company and our client’s requirements.
If it is necessary for the position there are also some Technical and Personal tests.
Also I have sometimes to manage Conference Interviews between our International Customers and our Final Candidates.
Select the final potential candidates to each recruitment process / job position.
Introduce personally the candidate to the client as well.
Deal with clients managing the selection process: discussing about best options, rates, scheduling meetings, providing documentation, etc.
Negotiation the salary conditions and closing contract conditions with our final candidates.
Update internal databases (Excel, Word, Internet, own program - Access)
Quality area: manage and keep updated info not only about our job websites, but also the state of processes and success rates.
Training New Recruiters or Entry Level colleagues.
Do with success all these functions with positivity, flexibility, hardworking and "well doing" it s the main goal I achieved.
I was the person who implemented our company’s LinkedIn.
I am the reference as Recruiter in Arghos, because of my dedication, and experience at the company.
Feb. 2011 - Mar.2011 INDITEX - Recruitment Center
Position held: Entry Level Recruiter (100 hours)
Sector: Textile - Sales
Functions:
Participation in Group Dynamics.
Be present at interviews of Manager Profiles.
Cold calls, warm calls.
Make calls to ask for referrals from employees.
Keep updated the databases (INEM, UNISONO Courses Occupational Risk Prevention, etc.) and scheduling agenda.
While I was working in this company, there were at the office the New Team of their New Recruitment Center of London (UK), and there was an International Environment (each one was for a different country of Europe), so the main language was the English.
OTHER WORK EXPERIENCE
2005 – Act.
During this time, I've been working at several temporary jobs as Hostess, Image, Staf, Promoter, etc. at Exclusive Brands.
These experiences gave to me the opportunity to improve my social skills as communication, assertiveness, hardworking, responsibility, marketability, etc.
12 months experience in Sales and Hostess – Stuff for sales at Shopping Center “El Corte Ingles” (Madrid: Castellana, Preciados and Princesa) in perfumery (Dior, Gucci, Yves Saint Laurent, LOEWE textiles (Calvin Klein Jeans)
6 months experience as Hostess & Image - Promoter of various Companies campaigns (Especially with Phillip Morris, also in sporting events)
Experience as Hostess - Events: 18 months (Szweepes, Martini), and Image / Hostess t the most famous night discos in Madrid.
I have also worked in TV (as extra) and also in Advertising, hostess in the summers of the Villa de Madrid, among others.
Assistant in textile fashion stores (Zara, Bershka, Mango)
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