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Medical Office Staff

Location:
Warner Robins, GA
Posted:
May 26, 2016

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Resume:

Phone: 478-***-****

Email: acuypg@r.postjobfree.com

EMPLOYMENT

HISTORY: July 2013 to September 30, 2015 Practice Manager, Transcriptionist

Houston Oncology, LLC, Warner Robins, Georgia

Successfully attested Meaningful Use Medicare requirements for Centers for Medicare and Medicaid Services (CMS), 2013, 2014 and 2015

Successfully completed and submitted required documentation to fulfill CMS Meaningful Use audit, 2014

Managed and supported both clinical and administrative office personnel, screened, interviewed and hired employees

Researched and secured an effective IT support company to install network and server requirements.

Negotiated acquisition of an Electronic Health Record (EHR) system, selection and purchase of necessary office equipment and achieved timely installation and conversion to EHR system

Developed and organized a successful clinical practice by creating efficient office flow

Organized meetings between business vendors

Trained office staff and physician in the use of Amazing Charts EHR, Citrix, Meditech and VMWare Horizon Client

Maintained accurate electronic patient records to meet CMS attestation requirements

Performed in all areas of practice management

Managed physician’s schedule, consultations, office visits, meetings and outpatient procedures, conducted all meetings with sales representatives

Created all registration documents, IT HIPAA rules and regulation forms, Independent Service Contractor’s terms, employee contracts and operating handbooks and all practice consent forms

Maintained patient satisfaction with enthusiastic and successful resolution to their concerns

Managed patient referrals and insurance authorizations

Scheduled and coordinated outpatient medical procedures, such as bone marrow biopsy, surgical consults for port placements, referrals to Emory Clinic, Emory Liver Transplant program, Cancer Centers of America and other outside facilities

Provided radiology and oncology medical transcription and all physician practice correspondence.

Provided Transfer of Care documents upon authorized requests

Successfully transitioned patient records to physician’s new practice

Successfully closed Houston Oncology, LLC

Reason for leaving: Physician joined another practice

March 2001 to date Owner, Transcriptionist, Independent Contract Services

MED-Ethics Transcription, Elk Grove, California; Kathleen, Georgia

Trained physicians and provided education of online transfer of encrypted dictation

Provided remote information technology support for physicians

Performed accurate transcription, proof-reading and editing of medical documents and presentations for physicians.

Collaborated in writing, proofreading and editing employee training manuals, handbooks and company brochures

Instrumental in the installation, application and implementation of radiology information system (RIS) and off-site transcription with expedient report turnaround

Manage and direct 2.5 full time employees (FTEs)

Competent in management of file transfer protocols, digital dictation using Express Scribe, GearDictate/GearPlayer, Olympus Dictation, Lanier and C-phone transcription systems

Trained and supervised independent contractors in providing accurate medical transcription

Trained new transcriptionists to work in compliance with individual physicians’ transcription preferences

February 2009 to January 2011 Front Office Coordinator,

Village Podiatry Centers, Warner Robins, Georgia; Macon, Georgia

Reorganized utilization processes for front office registration, patient flow and computer problems, trained new front office staff

Verification of insurance coverage, patient registration, patients’ scheduled appointments and management of physician’s schedule and patient chart management

Transcribed and edited physician reports, physician and office correspondence

Provided communication between office staff, Humana Military Service and Veterans Administration.

Referral follow-up and verification.

Patient chart management.

Performed collections, end of day billing, summaries and bank deposits.

Provide support for physician and back office staff.

ICD-9 and CPT coding.

Knowledge and experience with Mysis Vision.

.

September 2000 to June 2001 Medical Transcriptionist, Per Diem

Modesto Imaging Center, Modesto, California

January 2000 to February 2001 Medical Transcriptionist, Per Diem

Kaiser Permanente Medical Group, Medical Secretaries, Hayward, California

Provided accurate transcription of radiology dictation.

Performed proof-reading and editing of physician’s medical documents and presentations

Collaborated in writing, proofreading and editing employee training manuals, handbooks and company brochures.

Provided accurate transcription of radiology dictation using Lanier systems and TRRS information system.

September 1998 to June 1999 Medical Transcriptionist, Per Diem

Mercy Health Center, Manhattan, Kansas

Provided accurate transcription of dictation of history & physicals, discharge summaries, reports of operation, special procedures, medical referrals and dictated letters to colleagues.

November 1996 to December 1998 Laboratory Assistant, Phlebotomist, Certified Breath Alcohol Technician (BAT)

Mercy Health Center, Manhattan, Kansas

March 1994 to November 1994 Laboratory Assistant, Phlebotomist

Peterson Clinical Laboratory, Manhattan, Kansas

Performed venipunctures, bedside testing, specimen processing and handling while upholding all State, Federal and OSHA safety regulations, perform bedside testing.

Performed specimen collection for private, state and federal drug screenings and DNA testing.

Inventory control & maintenance for drug screening supplies.

Pediatric (Neonatal Intensive Care Unit) phlebotomy specialist.

BAT Certified 1998, proficient in 49 CFR Part 40 procedures, proficient in operation of EBT (ExpressPad and ALCO-Sensor IV Omnibus version).

July 1992 to March 1993 Medical Assistant Instructor

National Education Center, Sacramento, California

Instructed all functions of the medical front and back office (medical

transcription, medical terminology, word processing, appointment scheduling, bookkeeping, CPT and ICD-9 coding, medical ethics, insurance billing, physician assistance during physical examinations, laboratory procedures, specimen processing, phlebotomy technique and sterilization procedures, American Heart Association First Aid & CPR instruction

CLINICS:

I have, in past, maintained contracts with, and provided computer support, technical support;

providing less than 24 hour turn-around for the following clients:

Arrowhead Radiology Medical Group, Colton, California

Volant Health Diagnostics, Riverside, California

Volant Health Diagnostics, Beverly Hills, California

Volant Health Diagnostics, Encino, California

Volant Health Diagnostics, Marina Del Ray, California

Orthopedic Imaging Center, Redlands, California

Advanced Body Scan of Newport, Newport Beach, California

Heart-Check, Los Angeles, California

Del Mar Imaging, Del Mar, California

Precision Health Imaging, four facilities in Merced and Modesto, California

Embarcadero Open MRI, San Francisco, California

San Francisco Cardiac Center/ Full Body Scanning, San Francisco, California

Progressive Imaging Medical Group, providing interpretation for the following groups:

California Occupational Medical Center, Modesto, California

Ortho-med Center, Modesto, California

Pinnacle Urgent Care, MRI/ Alliance Imaging, Gilroy, California

Stanislaus Surgical Hospital, Modesto, California

EDUCATION:

Kansas Department of Labor and Kansas Department of Motor Vehicles

Manhattan, Kansas.

Certificate: Kansas Department of Labor and Kansas Department of Motor Vehicles BAT Certified, proficient in 49 CFR Part 40 procedures, proficient in the operation of EBT (ExpressPad and ALCO-Sensor IV Omnibus version), 1998

California Council for Private Postsecondary and Vocational Education,

Sacramento, California.

Certificate: California Teaching Credential, 1992

Skills and Business Center, Sacramento, California.

Diploma: Administrative & Clinical Medical Assisting, Highest Honors, Dean’s list, and highest academic achievement award. 1987

Consumnes River College, Sacramento, California

Certificate: Medical Terminology, Honors, Dean’s list 1986

Christian Life College, Stockton California

Associate of Arts Degree: Music Major, Honors 1982

Stockton Christian School, Stockton, California

Diploma: Honors, Valedictorian. 1981



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