Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Lagos, Nigeria
Salary:
80,000
Posted:
May 26, 2016

Contact this candidate

Resume:

BLOCK B, HOUSE **B, ABRAHAM ADESANYA ESTATE, DAN SULEIMAN CRESCENT, AJAH –LAGOS

PHONE NUMBER: 070********, 080******** Email: acuyo6@r.postjobfree.com

BELLO SHADIAT PAMELA

CAREER PROFILE:

A motivated, adaptable and highly dynamic business graduate with excellent strategies, communication and marketing skills. I embrace responsibility cheerfully by avoiding procrastination and with optimistic attitude and an enthusiastic spirit. Also a team member with good communication skills, willing and able to play a role in a demanding environment.

WORK EXPERIENCE

CHARLESTATE INTERNATIONAL LIMITED

( November 2015 – Till date)

Administrator/ Finance Manager

Responsibilities:

a.To understand general concepts of Administration

b.To enhance the office staff’s ability to manage and organize office effectively and professionally

c.File in the proper way and filing standard

d.Develop an appropriate office management strategy

RIELLA DIRECT LIMITED

(April 2015 – November 2015)

Customer Service Executive/ Administrative Staff

Responsibilities:

a.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

b.Attracts potential customers by answering product and service questions; suggesting information about other products and services.

c.Collaborate with Office Operations Manager to carry out front desk procedures and maintain phone system manual.

MINISTRY OF SPORT AND YOUTH DEVELOPMENT

(February 2014 – March 2015)

Planning Officer

Responsibilities:

a.Encouraged the uses of Microsoft excel in statistical computation of projects.

b. Created strategies for execution of project and funds.

c.Helped to reduce mismanagement of funds by creating realistic strategies

d.Encouraged the vital role of planning commissions in providing up-to-date, responsive and responsible community planning.

GLOBACOM NIGERIA

(November 2011 – October 2012)

Sales and Marketing

Responsibilities:

Created more awareness and spread the benefits of the network with prospects through different means e.g social media i.e facebook etc.

Introduced different packages to private individuals and firms.

Creation of strategies to attract and persuade customers about our product.

SKILL AND ATTRIBUTES

Diplomatic with excellent customer relation skills.Good communication skills,

Calm and assured in pressurized situations ability to use Microsoft Word, Microsoft power point, Microsoft excel, internet, Corel draw effectively.

PERSONAL DATA

MARITAL STATUS: SINGLE

SEX: FEMALE

DATE OF BIRTH: 30th April 1992

NATIONALITY: NIGERIA

EDUCATION

NIGERIAN INSTITUTE OF MANAGEMENT (NIM) 2014

ECOLE POFESSIONNELLE SPECIALISE UNIVERSITY BENIN REPUBLIC 2013

Bachelor of Science (BSc) Business Administration – 2nd Class Upper

OUR LADY OF APOSTLES, IJEBU-ODE OGUN STATE 2001

SSCE

LANGUAGES SPOKEN

English, Yoruba

CORE VALUES

Team Spirit, Integrity, Discipline, respect, commitment and service

HOBBIES/INTERESTS

Listening to music, creativity, reading, dancing, traveling & meeting people.

REFERENCES:

Available upon Request.



Contact this candidate