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Customer Service Manager

Location:
Byron Center, MI, 49315
Posted:
May 26, 2016

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Resume:

Jacob VanderGraaf

*/*/**** ** *******

**** **** **. ******* **.49509

Telephone 616-***-****

Email acuyna@r.postjobfree.com

OBJECTIVE

To obtain gainful employment with a financially sound company that uses my skills and work ethic to advance a career with them.

EDUCATION

NEC.

1986-1988

Associate Degree Level in robotics and computer electronics.

GRCC.

1974-1979

Continued towards Associate of Science Degree with emphases on teaching. Major in music.

Union High School.

1969-1972

High School Diploma. College prep. Curriculum.

EXPERIENCE

Miscellaneous Finisher; Machine helper; Assistant Machine operator.

2007-2016 Packaging Corp. of America Grandville MI.

Responsible for quality control, operating a load former, and machine setup i.e. ( prefeeder, print plate, feed table, die board, sloter knives, glue head, quality check list, preventative maintenance, safety, and cleaning.)

Agency Manager. Helping Build Wealth Grand Rapids MI.

2005-2006

State license in first, second mortgage and mortgage origination.

Licensed with several insurance agencies for life and health business.

Investment licensed (series 6 and 63.)

Regional Manager. Primerica Financial Grand Rapids MI.

1982-2005

Managed a team of professionals in debt resolution, investment products and reduction in insurance cost.

Responsible for corporate expansion; hiring and training qualified people for management levels.

Grocery Clerk. Meijer Inc. Grand Rapids MI.

1969-2002

Responsible for inventory control, customer service and stocking shelves.

Load, unload trailers organize back room by driving a fork lift for 26 years.

Life Support Equipment. United States Air Force USA.

1973-1975

Trained crewmembers in the use and care of life support equipment (i.e. helmets, oxygen masks, parachutes, life rafts, survival gear and ejection seats.) Inspected and put in place the above equipment.

SKILLS

Self-motivated (worked at 100% commission for 18 years.) Excellent teaching and communication skills. Competed in 10-25k races for 2 decades. Former tri-athlete and in exceptionally good health.



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