Sabitha PV

An accomplished Master of Hospital Administration Professional with 10 plus years

experience in Human Resource Department in one of the largest Multi-specialty hospitals in

Hyderabad, India. Written the HR manual and process flow documents, Member of Core HR

Committee to develop KRAs and KPIs for PMS, Certified Internal Auditor-NABH (CIA-

NABH).

Sabitha P V

Telephone (Mob): +971-**-***-****, E-mail:acuyhu@r.postjobfree.com

BRIEF OVERVIEW

Intensive HR experience in Core Human Resource Management including Talent Acquisition,

Talent Management and Performance Management System for 3 hospitals with 1400 beds.

Responsible for the complete Unit for process/Policy compliance.

Instrumental in Developing and implementing Performance Management system Bell curve

Method

Experienced in maintaining personnel records of over 4000 + employees as per the

standards of NABH.

Expertise in working in fast-paced environment requiring skills in team building and

mentoring.

Excellent in effective scheduling of resources by manpower planning and rationalization.

Expertise in developing and implementing HR policies at par with the best practices

Excellent communication and people management skills.

Self-motivated and possess multitasking and capability of establishing priorities.

Recipient of merit certificate for outstanding performance in academics.

PROFESSIONAL EXPERIENCE

Yashoda Group of Hospitals, Hyderabad, India

Yashoda Hospitals is the largest corporate healthcare group in Telangana operating three

successful, fully independent, multi-specialty hospitals with 1400 plus beds. Yashoda Hospital

ranks No.1 in Hyderabad in the best Hospital Survey conducted by: The Week Nielson survey

2015

Manager - Corporate HR - Reporting to Director HR & Finance - Dec 2006 Oct 2015

JOB RESPONSIBILITIES:

Corporate HR

Performance Management System

Designed end to end performance appraisal formats and prepared KRAs & KPIs for all the

positions in the Hospital.

Automated the entire system of performance appraisal

Ensured that the process is fair, accurate and managed appropriately.

Train Managers on the performance appraisal system

Analysis of the entire Appraisal data of the organization to derive the final rating of every

employee

Coordinated one to one discussion on performance issues by managing employee manager

relationship

Ensure further improvement/development in coordination with the Learning and Development

team

Implemented the increments, incentives and other remunerations as per policy.

Record and store the individual performance record as per the requirement of NABH

standard.

Devising and rolling out HR policies and procedures in line with the organizational

requirements.

Implementation of policies across the organization.

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Sabitha PV

Coordination of all HR related activities across 3 units and ensure process adherence and

initiates activities as per HR calendar.

Additionally responsible for the following activities:

a) Transfers and Promotions

b) Annual Performance Appraisal Process as per policy

c) Monthly MIS presentation for review meet with board of directors

d) Automation of various processes

e) Reward and recognition schemes

Quality Assurance:

a) Internal auditor for inter hospital audits of all departments as per NABH standards

b) Representative of QA for compliance.

c) Prepared hospital policies and procedures.

d) Prepared and published the Job descriptions of almost all the positions of the

hospital in compliance with NABH requirements for departmental manuals.

e) Maintaining all the documents and records as per the standard requirement.

f) Ensure 100% compliance with NABH.

Unit HR:

Talent Acquisition Overseeing the recruitment and selection process of the unit. Carried out

recruitments from various sources and ensured replacement within the stipulated time.

Maintains all the recruitment trackers and dash boards.

Onboarding & Induction Process

Initial Performance Review

Management of Employee Database

Employee Relations & Engagement

Performance Management System

Disciplinary Proceedings

Employee Health & Welfare

Employee Relations

o Building excellent employee relations through various engagement activities

o Addressing employee grievances and counselling

NABH Compliance as per the standards

o Certified internal quality Auditor - conducts internal audits on a quarterly basis in

all the three units and responsible to oversee NABH activities and its compliance.

Time office & Payroll inputs

Ensure employees training on various skills required to perform their duties

Employee Exit

Attend HOD meetings daily, identify any HR issues and resolve them.

Attending all committee meetings as per the requirement of NABH.

MIS reporting and Unit performance presentation to the board of directors.

Training and Developments:

a) Coordinates with the various department and L&D team for training on soft skill and

technical skill.

b) Conducted sessions for MSc. Nursing students on Nursing Management.

Upasana Multispecialty Hospital and Research Centre, Kollam, Kerala

A 20+ years old, 300 bedded multi-specialty Hospital, headed by MD, Padmashri B. Ravi Pillai

(Founder of Ravi Pillai Group, Bahrain) with specialties in General Medicine, General Surgery,

Cardiology, Orthopedics, Gynecology, Pediatrics, ENT, Urology, Radiology, Psychiatry etc.

Assistant Administrative Officer reporting to MD Nov 2001 Oct 2003

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Sabitha PV

ACHIEVEMENTS

Grew from Executive HR to Managerial role in 9 years span.

Received appreciation from the NABH assessors for achieving zero noncompliance or

observations during the NABH Surveillance Audit.

Prepared and published Job Description of almost all the positions in the Hospital.

Prepared and published HR Manual in the Hospital.

Received Star Employee Award in the year 2007 for best performance.

Received two merit certificates for outstanding performance in Academics during Graduation.

CERTIFICATIONS & EDUCATION

Certificate in HR Policies and UAE labor law 2015

Certified Internal Auditor - NABH 2013

Post Graduate Diploma in Personnel Management

2012 - 2015

From National Institute of Personnel Management, India

Master of Hospital Administration (MHA)

1998-2001

From Mahatma Gandhi University, Kottayam, India

Bachelor of Science (Honors) Nursing

1993-1997

From Calcutta University, Kolkatta, India.

STRENGTHS

Strong administrative skills

Achievement oriented with an ability to adapt and manage change with ease

Strong communication (written & verbal), interpersonal, learning and organizing skills.

Experience in working effectively with other departments at all levels

Ability to manage stress, time and people effectively

Strong initiative and high energy to work

Ability to provide detail and accurate report

Ability to manage multiple priorities simultaneously as well as see projects through limited

guidance

Manage to exercise good judgment/decision making/problem solving and draw from several

reference sources the appropriate course of action

PERSONAL DETAILS

Date of birth: 15th May 1975

Sex: Female

Nationality: Indian

Languages known English, Hindi, Malayalam, Bengali, Tamil, Telugu

Immigration Status Resident, sponsored by Husband.

Availability Can join immediately

Reference: Shall be provided on request.

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