Leandro (Leon) Plamenco

**** *********** **** ******, ******* N6G 4T3

Home 226-***-**** Cell 519-***-****

acuy79@r.postjobfree.com

Driven and experienced Retail Management Specialist with proven skills in cost reduction and business development along with a successful background of implementing highly profitable in store promotions. A strategic planner that delivers margin improvements, cost reductions while building business, developing staff and teams and ensuring a keen focus on client service and satisfaction.

ACCOMPLISHMENTS

Achieved highest honor of most improved store within the district three years in a row

LCBO London Store 200 – Western District - 2012, 2013 and 2014.

Successfully completed LCBO District Manager Assessment Program – 2009.

Successfully completed Office Depot District Manager Assessment Program – 2003.

Awarded Best Store Performance four years in a row – RTO – 1996, 1997, 1998, 1999

PROFESSIONAL EXPERIENCE

LCBO, Store Manager London, Ontario 2007 – 2015

Managed all operational aspects of the store, ensuring excellent customer service while achieving sales objectives and controlling costs and inventory. Managed recruitment, training, loss prevention, in-store merchandising and staff development/motivation. Directed all aspects of store operations including implementation of new procedures, local networking to increase customer base and profit margin.

Increased location sales by $1.5 M achieved highest sales differential over previous year in my first year of assignment

Increased customer count by 18% through local area networking.

Pioneered effective strategic procedure to increase productivity and lessen wait time.

Achieved highest awards / rewards for most improved store

LCBO, Operations Manager Toronto, Ontario 2007 – 2007

Managed all store activities including cash reports, sales analysis, inventory control, operational summaries and payroll processing. Supervised the store sales initiatives, budget, facility management, operations, and ensured efficiency and profitability, while maintaining corporate merchandising strategies, category management and team development.

Increased location sales and reached $42MM in sales.

Implemented sales / service incentive programs to aggressively drive business and increase associate performance, while creating a healthy working environment to foster teamwork and excellent company moral.

Built a strong team of talented, diverse people with capabilities to meet business needs over the medium- and long-planning scope.

RONA, Retail Sales Manager Brampton, Ontario 2005 – 2007

Recruited to boost retail sales and improve merchandising strategies for this highly successful merchandising warehouse operation. Implemented effective stock management policies, created profitable in-store promotions and turned focus to customer-driven management style. Directed customer service and warehousing operations. Achieved significant margin of improvement and led efforts to increase customer loyalty.

Drove sales for credit operations by training staff in up-selling techniques.

Implemented highly effective management strategic planning sessions.

Pioneered security operations to reduce inventory loss.

Office Depot Inc., Retails Sales Manager Mississauga, Ontario 2000 – 2004

Increased location sales by $110,000; achieved highest margin of improvement. Received highest sales award for Copy and Print Centre for three years in a row.

Analyze business and product trends to direct all efforts towards brand development and delivering sales increases.

Implemented sales/service incentive programs to aggressively drive the business and increase associate performance, while creating a healthy working environment to foster teamwork and excellent company moral.

EDUCATION

Bachelor of Science: Civil Engineering

Saint Thomas University, Manila, Philippines

Contact this candidate