Rodney Low Yong Chuan

Blk ***, Bishan St. **

#**-***, ********* ******.

Mobile: 98395661

Email: acuxdh@r.postjobfree.com

Career Objective

To find a stimulating and challenging role in clubs/hospitality where I can use my excellent interpersonal, management and leadership skills to make a positive contribution and confidently lead a team.

Key Skills and Abilities

Management and leadership

Years of working in hospitality have given me excellent interpersonal, management and leadership skills. I have extensive experience managing staff as well as dealing with the public as a club/hotel manager.

Human resources

Ability to superannuation and workers’ compensation, also experienced in staff recruitment and retention, training and development activities, traineeships and dealing with complaints and grievances.

Work Experience

01 April 2015 Present

Assistance Operational Manager, Chinatown Hotel

12-16 Teck Lim Road (Off Keong Siak Road), Singapore 088388

A hotel consisting of 42 rooms and 05 staff members.

Responsibilities:

Manage daily operations of the hotel including all administration duties for the management of maintenance,,housekeeping, stock control, cash control, promotions and the responsible customers service

Manage stock control for the cleaning supplies.

Organise contractors for regular clean-up for Air Con Servicing and report to Director if any faulty rooms require contractor to service.

Achievements:

Outstanding Customers Service and prefect attendance without medical leave for the whole year

March 2015 End March 2015

Assistance Manager

Sakae Sushi Pte Ltd

Manage a team of waiter, waitress, cooks, kitchen helpers and dish cleaners to ensure a smooth operation during operation hours, before and after operational hours

Achievements:

Outstanding Customers Services

March 2012 End March 2015

Hotel 81 Management Pte ltd

Senior Front Office Executive,

Station at Hotel 81 Joy, Geylang Lorong 1

Assisted in the management of administration practices, human resources

Managed stock control and attended to cash discrepancies.

Ensuring guests check out hours is correct and any require wake call in advance (transit especially

Achievements:

Outstanding Customer Service

No Medical Leave award for 03 years

Education and Professional Development

Nanyang Technological University – Bachelor in Engineering ( November 2010)

Informatics Computer School – Diploma in Computer Science and Information Technology (December 1996)

Jurong Vocational Institute – NTC 2 in Electronics ( December 1992)

Saint Andrew’s Secondary School – GCE N Level ( December 1989)

Saint Andrew’s Junior School – PSLE ( December 1983)

Proficiencies

Excel

Word

Outlook

Epitome Software

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