Customer service

Mahmead Mahroof Akeel Mohmead

***, ************,*********,********

Mobile: 009**********

Email: acuxct@r.postjobfree.com

Dear Sir/Madam,

APPLICATION FOR TICKETING EXECUTIVE OR SUITABLE POST

I am a Sri Lankan Travel Executive with ticketing diploma and wish to join your esteemed organization.

I deem it is a great pleasure to offer my candidature in your reputed organization. I am writing to present my resume for a suitable post in your company.

With my work experience, I can make substantial contribution to the Company. Having successful taken up responsibilities independently and as a part of various teams. I consider myself as an enthusiastic multi-task with excellent organizational and travel & customer care skills with the ability to coordinate efficiently with respect to confidentiality.

Herewith I am submitting the enclosed résumé for your kind perusal.

Thank you for your time, consideration and forthcoming response.

Yours faithfully,

M. M.AKEEL

PERSIONAL SUMMARY Seeking for a challenging position in a progressive company where I can contribute my skills, knowledge, ability and competencies in a positive way towards the company development and personal growth. In addition, ability to take any challenging position and prove my identity.

Committed to identifying and implementing continuous improvements in the supply chain, now looking for a new and challenging managerial position, one which will make best use of existing skills and experience and also further my personal and professional development

WORK HISTORY

EMPLOYER AL-NAZAD FORIGN EMPLOYMENT AGENCY

JOB TITLE TRAVEL EXCUTIVE

EMOPLOYMENT PERIOD 1 year and 3 month of experience (From June 2012 to September 2013)

RESPONSIBILITIES

•Visa requirements

•Display & Customer Attractions

•Customer relationship, Inquiry & Service

•Computer processing

•Get approval in Sri Lankan government for foreign visa

•Communicate with international customers

PRESENT EMPLOYER QATAR PETROLEUM RECREATION SITE (SUB OF AMWAJ GROUP OF COMMPANIS)

JOB TITLE RECEPTIONIST CUM RECREATION EXECUTIVE

EMOPLOYMENT PERIOD From 09, April 2014 to currently

RESPONSIBILITIES

•Solved member’s queries and generated ideas to improve member’s challenges and issues.

•Updating and monitoring all the club accounts.

•Maintaining up to date records of the membership and other Activities.

•Managing and monitoring of backups in multiple locations.

•Producing reports for senior managers.

•Providing technical support via helpdesk systems for a wide range of internal & external applications.

•Reviewed members complaints and initiate solutions in an effective and timely manner

•Coordinated in a variety of projects from initial to completion stage

I have srilankan light vehicle license

EDUCATION QUALIFICATION : HIGH SECONDARY SCHOOL CERTIFICATE

Education and Training

•Successfully completed the MS office computer studies at British college of applied studies in Kandy branch Sri Lanka in 2012.

•Successfully completed the Diploma in English Program at British college of applied studies Kandy Campus in Sri Lanka .

•Successfully completed in IATA approval diploma in airline ticketing in international airline ticketing academy in Colombo Sri Lanka in 2012. {conducted by mr.deepal}

•Successfully completed basic Amadeus computer system in airline ticketing academy Colombo Sri Lanka

•Member of the school board of prefects 2010-2011

•President of the Health Association 2009

•Class head prefect 2006-2011

•Member of school English Association2010

•Participated in several Leadership Programs

•Member of school cricket team 2010-2011

•Best speaker of Islamic Association 201

Personal information

Full Name - Mahamead mahroof akeel mohmead

Permanent Address - 275, Werglawatta, Galewela, Sri Lanka

Date Of Birth - 16th July 1995

Gender - Male

Civil Status - Single

Nationality - Sri Lankan

Passport No - N3170861

Religion - ISLAM

Language - Ability to Speak, Write in Three languages English, Tamil and Sinhala, and can

Speak Arabic and Hindi

KEY SKILLS

01. Strong organizational, administrative and analytical skills.

02. Excellent teamwork and interpersonal skills

03. Excellent spelling, proofreading and computer skills.

04. Ability to maintain confidentiality.

05. Excellent working knowledge of all Microsoft Office packages.

I expand my knowledge and confidence of Microsoft programs such

As internet & Email, word, excel, power point, and Access. I actively

Enjoy researching on the internet and my keyboard speed and accuracy

Has been increased by my recent database.

06. Friendly dedicated and can work under pressure.

07. Ability to multi task and manage conflicting demands.

08. Hardworking, enthusiastic and self motivated

09. Ability to deal and interact with people

10. A good learner can meet challenges

Declaration

I certify that above details furnished by me are true and correct to the best of my knowledge.

M. M.Akeel Date

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