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Project Manager Customer Service

Location:
West Palm Beach, FL
Posted:
May 25, 2016

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Resume:

ROBERTO HERRERA VELASCO

Page *

acux9b@r.postjobfree.com 561-***-**** https://www.linkedin.com/in/roberto-herrera-19589a38

PROFILE

Strategic thinking leader with 10 years working for the Construction sector, particularly HVAC and MEP projects. Wide experience in Project Management, Operations Management, and Customer Service. Confident with determination, problem solving and effective response to day to day work challenges. Excellent organizational skills and committed to work quality. I’m authorized to work in the U.S for any employer and I posses a valid U.S driver license.

CORE COMPETENCES

Customer Care ~ Operation Management ~ Business Planning & Development ~ Budget Planning ~ Strategic Planning ~ Project Management ~ Reporting & Analysis ~ Team Development & Leadership ~ Productivity & Performance Improvement ~ Organization & Communication ~ Contract Negotiation ~ Construction ~ HVAC Projects ~ MEP Projects ~ P&L. WORK

EXPERIENCE

HUMICLIMA EST, S.A. 2008 - 2015

MANAGING DIRECTOR at Humiclima Jamaica Ltd, 2010 - 2015 Selected by the board of directors to lead operations and projects in Jamaica for HUMICLIMA EST, S.A (GRUPO COBRA/ACS), Spanish international company leader in experience, capacity, design and implementation of comprehensive HVAC-Mechanical and MEP projects for tourism, industrial, residential, and public sector from design to start-up, commissioning and maintenance, serving on some projects as estimator and/or Project Manager and involved at negotiation, project performance and closing-out for each project assigned to Jamaica.

Responsibilities:

Direct the company’s activities, providing leadership and overall guidance in both the administration and operation of the company with over 500 employees.

Prepare and review annual budget, implementing cost reduction strategy and achieving a cost reduction of 30% in overheads.

Conduct the company’s business development in the country, expanding the client portfolio 50% and increasing projected company’s revenue every year.

Support and oversee the preparation and negotiation of contracts including project LOI’s, site leases, safety documents, engineering and construction agreements.

Oversee the preparation and accomplishment of operational matters such as project financial budgets, tenders, project development, progress and performance.

Manage relationships with clients, industry partners, local government agencies and community leaders to help in the development of projects.

Work closely with other subsidiaries of the parent company in order to tender and joint venture turnkey industrial projects establishing close strategic alliances with industrial leading companies of the group.

Ensuring implementation of group policy for work environment and health & safety.

Recruiting and mentoring project team members.

Report affiliate s status and carry out presentations to the board of directors and company stakeholders.

Relevant projects carried out:

Hospital Hospiten Jamaica, 2015; MEP project (24 rooms, 3 stories bldg) - $4M

Hotel & Resort Hyatt Ziva and Zilara Jamaica, 2014; MEP project (650 rooms) - $30M

Hotel Marriott Courtyard, 2014; MEP & LEED certified project (150 rooms) - $5M

KMA - 26 Water Facilities Rehabilitation, 2014; Water-Mechanical project - $4M

Vistaprint Caribbean headquarters, 2013; HVAC-Mechanical project (2 stories bldg) - $2M

Digicel Downtown Development, 2012; MEP project (11 stories building) - $11M

UWI, Vice Chancellery Building, 2011; HVAC-Mechanical project (2 stories building) - $2M

Hotel Secrets Resorts & Spa, 2010; HVAC-Mechanical project (700 rooms) - $14M

HUMICLIMA EST, S.A.

PROJECT MANAGER, 2008 – 2009

Selected to work as Project Manager at the Jamaican affiliate of HUMICLIMA EST, S.A (see above company’s description in most recent position). Responsibilities:

Ensure projects adherence to standards, permits, performance, quality and safety expectations, meeting with contractors, subcontractors and owners to discuss scope of project, budget, performance and close-out.

Review and develop technical standards, specifications, drawings and documentation.

Strict budget cost control, responsible for manteining forecasted cost at completion, working closely with environmental, legal, engineering, construction, purchasing, accounting and administration departments to reduce cost and eliminate project risks.

Preparation, review and negotiation of project documents including term sheets/LOI’s, site leases, procurement, security documents, engineering and construction agreements.

Support the preparation and submission of the necessary permits and internal/external approvals required for the construction of the company projects.

Manage relationships with clients, industry partners, local government agencies and community leaders to help in the development of current and new projects.

Ensuring implementation of group policy regarding work enviroment and health & safety.

Report to management and project stakeholders on project progress, budget control, project schedule, procurement, safety, quality issues and subcontractors negotiation.

Projects carried out:

H. Gran Bahía Príncipe Resort, expansion 2009; HVAC-Mech project (150 rooms) - $1M

3rd Phase H. Iberostar Rose Hall Resort, 2008; HVAC-Mech project (300 rooms) – $3M Page 3

ADEQUA CLIMA S.L, ISTEM (GRUPO COPCISA)

ASSOCIATE PROJECT MANAGER, 2007 – 2008

Adequa, is a Spanish mechanical installation company, who belongs to ISTEM-(Grupo Copcisa). I was selected as Associate Project Manager for the "Barcelona METRO - Can Zam” subway station project, assigned to assist with the HVAC & Mechanical Installations of the project. Responsibilities:

Ensure projects adherence to standards, performance, quality and safety expectations.

Review and develop specifications, drawings and documentation.

Working closely with legal, engineering, construction, purchasing, accounting and administration departments to reduce project cost and eliminate project risks.

Preparation of project documents including LOI’s, subcontract and safety documents.

Responsible for report senior project manager on project progress, project schedule, procurement, safety, quality issues and subcontractors negotiation.

MASTER, S.A. DE INGENIERIA Y ARQUITECTURA

PROJECT HVAC DRAFTSMAN, 2006 – 2007

MASTER, S.A, is a Spanish architectural and engineering company. I was integrated in the HVAC department (residential, office buildings, hospitals, hotels and resorts), responsible to assemble documentation packages and produce drawing sets, colaborate with engineers to resolve problems, draft HVAC working drawings, diagrams, specifications and solve cross- section coordinated drawings and prepare final as-built drawings.

EDUCATION

Master’s degree; MBA of International Business

University of the West Indies (UWI), Kingston, Jamaica

Bachelor’s degree; BSc. of Electrical Engineering

Escola Universitària Salesiana de Sarrià (EUSS), Barcelona, Spain

Associate’s Degrees; ASc. of Electronics and Automation Systems Institut Juan Manuel Zafra, Technical School, Barcelona, Spain

SOFTWARE KNOWLEDGE

MS Office Package

MS Project

Microstation

Autocad

LANGUAGES

English (Proficient)

Spanish (Native language)

Catalan (Native language)



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