Marlene Rodenbaugh
Levittown, PA 19055
Cell 609-***-**** Home 215-***-****
SKILLS
Professional and courteous customer service skills
Strong multi-tasking abilities
General knowledge of Microsoft Office programs
Fully proficient in all secretarial work
EXPERIENCE
Amazon
50 New Canton Way
Robbinsville, NJ
Packing individual materials and multi packages going to one address
Packing vendor returns
Picking damages and grading them for re-sale if possible
Re-Bin putting merchandise in the correct bid for mailing
Packing individual packages
Shop-Rite of Yardley
August 2015 to March 2016
Worked in the deli slicing meats
Adecco Temp Services
September 2013 to present
PSAT – Preliminary Scholastic Aptitude Test
oResolved test responses
oPrepared paperwork for release of scores to districts
oManual data entry of all email addresses
Siemens Scholarship
oOpen and sorted mail
oPrepared packages for committee review for scholarship decisions
State of NJ, Civil Service Commission
Administrative Assistant 1
2001 to 2013 retirement
Answered incoming telephone inquiries in a professional and accurate manner to ensure that the customers’ issues/complaints were addressed.
Acted as principal assistant on administrative matters.
Multi-tasked when the need arose by continuing current work when unexpectedly interrupted.
Performed multifaceted general office support; including clerical work, internal reporting systems, forms, space, office equipment, and suggests methods for office improvement.
Researched problems and made recommendation for solutions via e-mail or verbally.
Responded to requests from the public either by telephone or in writing concerning various aspects of the job.
Assisted in the coordination of various office operations including clerical work, internal reporting systems, forms, space, office equipment, and suggests methods for office improvement.
Reviewed and prepared routine correspondence.
Created training manuals for use by other employees as well as other agencies.
Other titles held through State of NJ, Civil Service Commission:
Administrative Assistant 2 1999-2001
Administrative Assistant 3 1994-1999
Technical Assistant 1 1988-1994
Technical Assistant 2 1986-1988
Technical Assistant 3 1984-1986
Principal Clerk Typist 1982-1984
Senior Clerk Typist 1982-1982
Clerk Typist 1981-1982
EDUCATION
Mercer County Community College
o Associate’s degree in General Business
Service, head cashier at a pharmacy, head cashier at CVS
In addition during my 31.8 years of dedication to the State of New Jersey I have held various part-time jobs such as pharmacy technician, office cleaning, nursing home laundry, cashiering at fast food establishments, Wal-mart, Princeton Remote Encoding Center for the United States Postal Service, head cashier at a pharmacy, head cashier at CVS