Laurel Hall

705-***-**** acux0g@r.postjobfree.com

SENIOR ADMINISTRATIVE PROFESSIONAL

A highly experienced office administration professional with an outstanding track record of success seeking a career with a dynamic, growth-oriented organization where my abilities will have a positive impact on daily operations, efficiency and the achievement of defined objectives.

Core Competencies

Superior administrative, organizational, project management, multi-tasking and communications skills

Outstanding business systems / office technology applications knowledge

Flexible, self-motivated, results oriented, take charge personality

Adept at handling confidential/sensitive information with tact and discretion

Comfortable working independently or as part of a team

Thrive in challenging, high pressure situations

Ablility to define and achieve objectives

Highly customer focused

Developing, deploying and managing effective solutions

Coordinating events, meetings, travel itineraries and agendas for C-Level and other Senior Management

Career Highlights

Soap Stories

Working with the Designers, Architects and General Contractors, I tendered and oversaw the successful build of new stores around the world, including Canada, the United States, Holland, Germany, New Zealand, and South Africa, all on time and on budget

Sourced and collaborated with benefits provider to bring a comprehensive health care and dental care group benefit plan to the employees, that was cost effective for the employer

Analyzed warehouse and office operational, education and training requirements, and implemented processes and procedures to ensure that training was available, provided and completed where required Mid-Range Computer Group

Saved the company significant sums of money annually by soliciting co-funding for customer events (approx. $100,000 in 2011 alone)

Organized numerous customer events that had a positive impact on the company (more than 15 events in 2010)

Initiated and managed the company social committee to build team spirit and improve employee morale CAE Electronics

Instituted policies and procedures to improve office operations of the newly created department

Efficiently ran the office of the Vice President while she traveled internationally (approximately 80% of the time) Future Electronics

Coordinated the hiring process and provided support and training to marketing administrative staff in office orientation, procedures and computer applications. Served as a calming influence in a fast-paced office.

Designed, developed, deployed and managed elaborate reports to improve sales tracking

Resolved various employee management issues to the satisfaction of two department heads and 200+ employees Laurel Hall page 2

Professional Experience

Soap Stories August 2012 – March 2016

International retail corporation specializing in imported skincare and soaps. Office Manager / Project Coordinator

Create presentations, reports and correspondence

administer special projects

Oversee office operations including social events, supply orders, internal and offsite meetings

Responsible for administrative Human Resource functions; develop and implement policies, procedures and administrative systems

Manage projects, including all aspects of store builds and renovations

Work with other internal departments; payroll, purchasing, accounting, marketing, regional/store level managers etc. as required. Inscape Corporation – Holland Landing, Ontario August 2011 – March 2012 Founded as Office Specialty in 1888, manufacturer of furniture, filing and storage, desking, casegoods and architectural products. Executive Assistant to President / Executive Vice President Sales, Chief Financial Officer

Administer all activities of the offices of the Executives, including calendar management, electronic mail, correspondence, and expense report creation, reconciliation and auditing

All activities relating to the Board of Directors, including but not limited to construction of Governors’ Reports and other documentation, set-up, coordination, participation in, take and action meeting notes for all Board Meetings

Creation and manipulation of sophisticated PowerPoint presentations Mid-Range Computer Group Inc. - Markham. Ontario June 2004 – August 2011 Founded in 1988, Mid-Range Computer Group is a medium-sized IBM Premier Business Partner Executive Assistant to President / Corporate Marketing Coordinator

Organize and coordinate all aspects of seminars, training, conferences, trade shows and customer events, including budgeting, site selection, equipment, catering, agenda development, promotional materials, logistics, registration management, etc.

Implement and manage annual marketing plan including advertising, marketing materials, promotional materials, direct mail campaigns, electronic communications, website maintenance and marketing literature

Administrative marketing and sales responsibilities, including, but not limited to maintenance of annual marketing plan, forecasts, sales reporting and tracking, CRM

Manage all aspects of customer satisfaction, including tours, gifts, special events, surveys and feedback

Organize and coordinate all employee events, including, but not limited to Social Club, Monthly Update Meetings, Christmas Party

Arrange for advertising and posting of job vacancies, screen job applicants, conduct reference checks

Reception / front desk duties, as required

PPI Financial Group – Toronto, Ontario Sept. 2003 – June 2004 Founded in 1978, a commercial and private insurance specialist with offices located in all major urban centres throughout Canada. Executive Assistant to Vice President, Sales

Execute travel arrangements, maintain appointment schedule and calendar

Update internal database as new information becomes available

Develop complex reports to illustrate Associates’ monthly financial reports and budgets CAE Ltd – Montreal, Quebec April 2001 – Sept. 2003 Founded in 1947, with more than 7,000 employees and revenues in excess of $1.5B, CAE is the world leader in the design, fabrication, sales and support of flight and motion simulators for civil and military customers worldwide. Executive Assistant to Vice President, Interactive Learning Services

Administration of all activities of the Vice President’s office, including calendar, electronic mail and correspondence

Execute extensive and complex domestic and international travel arrangements for both staff and clients

Liaise with Executive Vice Presidents, department of approximately 80 Engineers of various levels, and high profile customers to facilitate their communications with the Vice President

Prepare and administer expense reports

Assist two Directors with administrative activities Laurel Hall page 3

CANAC – Montreal, Quebec Nov. 1999 – April 2001

The technology division of CN Rail mandated to develop and market rail system management systems and equipment for a worldwide customer base until it was sold to private interests in 2002. Executive Assistant to President/COO - Vectran Division / Vice President, Technology - CANAC

Coordinate and manage the administration of all periodic departmental budgets and financial reports

Program and maintain intricate information filing system, comprising data for both Vectran and CANAC

Design detailed executive-level multi-media presentations

First line approval of all submissions (expenses, reports) to President/VP by direct reports

Creation and maintenance of multiple database file applications

Introduction and maintenance of project management system STS Systems – Montreal, Quebec Jan. 1999 – Nov. 1999 A leading designer, installer and service provider of Point of Sales systems to national and international retail customers with 200+ employees, merged with NSB Retails systems in 2000. Administrator, Client Relations

Administer the communications systems between Corporate Executives and the client base in order to establish an exceptional partnership and realise growth objective.

Conduit between STS Executives and Customer Service Division numbering 200+ Future Electronics, Montreal, Quebec Sept. 1997 – Dec. 1998 Founded in 1968, Future Electronics is a world-class leader and innovator in the distribution and marketing of semiconductors and passive, interconnect and electro-mechanical components operating in 42 countries with 2014 revenues in excess of $5B Executive Assistant to Vice President, Corporate Product Marketing

Responsible for the daily administration of a department of approximately 250 people

Supervision of four marketing administrative assistants

Conducting interviews of potential administrative personnel

Creation and maintenance of extensive MS Excel spreadsheets

Participation in all management meetings

Execution of departmental travel arrangements and preparation of visitor agendas, including transportation, lodging, meals, etc.

Entrusted with the creation and maintenance of highly confidential files Avon Canada Inc. - Canadian Head Office, Montreal, Quebec May 1980 – Sept. 1997 Founded 1914, a leading global cosmetics and wellness company and is the world’s largest direct seller Final position: Sales Operations Administrator

Reporting to (2) Division Sales Managers and (40) District Sales Managers, responsibilities included the co-ordination of all sales activities, events and trade shows including file maintenance, travel and accommodation, business material preparation, seminar planning, recruitment, accounting, customer service and communications, briefing presentations, special projects, etc. utilizing a wide variety of software applications.

Education

Vanier College, Montreal, Quebec Graduated with DEC in Business Administration 1975 through 1977 In addition I have received proficiency certificates in numerous professional courses of study including:

Windows through XP Professional & MS Office 2010; Lotus SmartSuite ’97; Lotus Notes, Corel Word Perfect 8.0;

Organizational Development and Human Psychology

Management development programs through Avon, Future Electronics and STS Systems

Career development programs through McGill and Concordia Universities in Montreal, Quebec

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