Tonya L. Shorter

P.O. Box ***

Opelika, Alabama *6803

Phone 334-***-****

OBJECTIVE

To obtain a position that will allow me to develop professionally and fully utilize my education and training.

WORK HISTORY

October 08 to October 15, GKN Aerospace, Inc, Senior Secretary

Responsible for maintaining and controlling documents in a restricted area. Re-writes work instruction booklets using Quick Cad and Microsoft Word. Plots drawings to support engineers upon request. Answers request for information including drawings and electronic documents as well as blueprints.

August 07 to October 08, GKN Aerospace, Inc, Composite Worker

Responsible for applying materials according to specifications to build aircraft parts. Repair parts by means of strict safety guidelines using a variety of pneumatic tools, chemical resins, and fiberglass materials.

November 05 to August 07, City of Auburn, Equipment Operator- Recycling

Responsible for operating a variety of vehicles for the collection of recyclable materials.

July 05 to November 05, Overnight Logistics, Target Corporation

Responsible for presentation of merchandise, general backroom duties, including unloading trucks, returning and categorizing inventory in the stockroom.

January 05 to April 05, Averitt Express, Truck Driver

Provide excellent customer service with on time pickup and delivery of merchandise.

April 03 to December 04, Alabama Department of Transportation, Engineer Assistant

Construction, Responsible for operating and maintaining the work vehicle. Maintain detailed records of all contractors’ work hours, equipment, quantity of materials used on a project. Reviewed contractor's payroll for discrepancies on a monthly bases.

February 02 to April 03, Alabama Department of Transportation, Engineer Assistant

Responsible for showing land terrain in detail using survey equipment. Operate survey

equipment. Responsible for clearing weeded/wooded areas using various landscaping tools.

Gather information from local probate office on land owner's property to be affected by the

project.

August 99 to February 02, Colonial Bank, Loan Document Review Specialist

Review loan files for discrepancies according to compliance policies and government

regulations. Document exceptions for lending officers and management. Alert management

of officers with excessive exceptions. Responsible for meeting a daily quota of reviews.

June 98 to March 99, Colonial Mortgage Company, Customer Service Representative

Respond to customer requests and/or complaints following investor, regulatory, federal and/or state guidelines, review customer accounts using IBM mainframe, correspond to customer requests using WordPerfect or Microsoft Word.

December 96 to June 98, Home Depot, Salesperson

Assist customers with purchases, operate cash register, input special orders, process credit applications, coordinate deliveries, and contact customers by telephone to monitor orders, operate forklift equipment.

January 91 to September 95, Lee County Department of Public Health/Human Resources,

Case Manager, Developed comprehensive care plans, performed monthly evaluations and assessments of client’s condition and/or situation, monitored services through monthly visits, maintained case records, assisted clients in obtaining agency and community services.

March 83 to March 91, Deli Clerk, The Kroger Company

Assist customers; train new employees; operate cash register; display and advertise merchandise.

EDUCATION

Auburn University, 1986-1990

Bachelor of Arts, Visual Arts Minors: Psychology and Speech Communication

Southern Union State Junior College, 1983-1986

Associate of Arts

H. Council Trenholm State Technical College, August 04 – October 04

Certificate of Truck Driver Training

REFERENCES

Available Upon Request

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