Peggy A. Hackett

*** ********.******

Joliet, *L 60433

acuwf7@r.postjobfree.com

815-***-****

gain a position which will allow me to ulilize my secretarial and customer service skills

Experience:

St. Joseph Hospital 2002

Volunteer Clerical Aide

• Responsible for receiving and organizing all medical records including insurance

information for patients and maintaining their files in orderly fashion

• Sorted and file,! confidential patient medical records folders

• Answered plume and directed calls as needed

Dr. Alex Spadoni 2002

Receptionist

Filled in for receptionist during her absence and answered multi-line phone,

logged all incoming calls and took messages for physician and staff

Greeted patients and scheduled appointments

Retrieved files for all patients scheduled for daily appointments and maintained

filing system

Performed patient checkouts and faxed prescriptions as needed

J & J Collections 1990

Secretary

Answered multi-line phone and screened callers before forwarding to appropriate

collector

Accurately prepared and processed all collection notices to be sent to debtors

Liaison between all debtors and collectors ensuring appropriate information given

and received

Champion Federal 1986-1989

Indirect Auto Loan Clerk

Interacted with various companies to verify past and present employment of loan

applicant

Liaison between bank and client's financial institutions to verify account status

Performed quality conti ol on all loan documentation to ensure accuracy

Allergy & Asthma Clinic 1983-1985

Receptionist

Greeted patients, confirmed and scheduled appointments

Answered all incoming phone calls and took messages and forwarded calls as

appropriate

Responsible for collecting all daily receipts and balancing monies at the end of the

day

Skills:

MSWord

Familiar with Medical Terminology

Multi-line phones

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