Project Manager Management

Surbhi Jaitly, PMP, CSM, SFC

Ph: 925-***-**** acuwed@r.postjobfree.com

PROFILE

●Results-driven Scrum professional, with excellent track record.

●Nearly 12 years of progressive experience, enabling quality and effective solutions on time and within budget.

●Specialist in promoting the ‘business / IT bridge' by mapping the business and technology roadmaps through to implementing the solutions.

●Accomplished servant-leader capable of delivering software and web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.

●Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

●Solid team management skills, local and virtual, to peak performance.

CORE COMPETENCIES

Project Management • Leadership • Agile Principals • Scrum • Scrum Maturity Coaching • Change Management • System Implementation • Process Improvement • SDLC • Communications • Conflict Resolution • Waterfall • Iteration/Sprint Planning Meeting • Use Cases • Tasking Meetings/Retrospectives • Relative Estimation • Story-Based Development

EDUCATION

Master of Science, California State University, Dominguez Hills, California

Advance Diploma in Web Centric Computing by the Academic Council of NIIT, India

PROFESSIONAL CERTIFICATION

Project Management Professional (PMP) – ID#1482489

CSM Certified Scrum Master

SFC Scrum Fundamentals Certified

Six Sigma Yellow Belt Certified

PROFESSIONAL EXPERIENCE

IDC Technologies Inc./Nvent

Client: Comcast

Project Manager/Scrum Master April 2015 - Present

Collaborated, facilitated, led and coached 2Scrum teams working on AWS and HA distributed system. First project is for Comcast, Comcast is building a new business unit focused on monetizing set-top box (STB) data for internal and external customers. The Athena platform is intended to serve as the foundational system for productizing Comcast STB data. The second project is about developing a system that is highly reliable, highly available, and performant event/logging transport that registers data under defined schemas in a variety of end systems. It enables users to have multiple flows of data from a data source to a data sink. It can also tolerate system failures of individual nodes and will do a complete recovery in the case of system failure.

●Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum related meetings.

●Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.

●Assisted team with making appropriate commitments through story selection, sizing, and task definition.

●Protected development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

●Worked closely with product owner in backlog management and continuous delivery of features.

●Educated and reinforced Scrum methodology and agile framework to team members and key stakeholders.

●Guided projects to completion on time, within scope, and on budget.

●Managed project scope to ensure delivery was compliant to scope commitment.

●Addressed problems through risk management and contingency planning.

●Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.

●Implemented Issues Tracking in Jira to effectively track impediments against user stories.

●Created and maintained Task Progress Document to radiate updated information of the project.

●Completed plans for long term goals using Microsoft Project.

Twelve Fold Media Inc.

Project Manager / Scrum Master Oct 2008 - Apr 2015

Twelvefold Media has launched Spectrum 4.0 that is a proprietary programmatic marketing platform that enables brands to better target, reach, and persuades engaged audiences on the web and mobile web. Spectrum’s advanced big data analytics was designed to be truly transparent; showing agencies and brands where their ads will appear, down to the page level, before, during and after a campaign. I have been working on three different projects including Web application, Open Bidder, and Data warehouse projects. Web application project is about a Twelvefold application accessible by internal as well as external customers. It is regarding helping advertising companies to optimize their online campaigns. Open Bidder is an open source real-time bidding (RTB) framework enabling you to bid ads at real time. Open Bidder comprises these three components: Open Bidder User Interface (UI), Open Bidder API, and Open Bidder Server. Data warehouse project is regarding storing large amount of data. We have been using ETL processes for transferring data from MySQL to SFDC cloud using Hadoop Pig scripts.

●Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)

●Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise

●Empowered teams to self-organize and grow cross-functionally

●Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 23 major initiatives

●Met goal of addressing and resolving issues within 24 hours

●Manage the lifecycle of code development, from ideation to sprints to deployment

●Coordinate and manage code releases and shared APIs with other IT groups

●Communicate with other management, engineers, product managers and support specialists on product issues

●Track and communicate team velocity and sprint/release progress

●Promoted to project manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.

●Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.

●Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

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Synapsense Corp.

Sr. Business Analyst Jan 2008- Oct 2008

●Excellent Business/System Analysis including requirements gathering, documentation and analyst support throughout project life cycle

●Proficient in project management and SDLC methodologies like Waterfall and Agile.

●Extensive knowledge in UML Modeling to create flow diagrams.

●Adept working in all phases of Software Engineering, with expertise in gathering, developing and documenting Business Requirements Specification (BRS), Functional Requirement Specification (FRS) and System Requirement Specification (SRS).

●Mentored new team members and also involved in task assignment for offshore team members.

●Experience in data querying using MySQL, MS Access, Toad and SQL.

●Knowledge in maintaining Test Matrix and Traceability Matrix and performing GAP analysis.

●Work equally well individually with minimal supervision and in a team-setting in a fast paced environment.

●Ability to communicate successfully and translate for audiences with varied levels of technical knowledge.

●Competent problem-solving, multi-tasking and prioritization abilities with leadership responsibilities

Modis Inc. Jan 2007-Jan 2008

Client: Chrysler Financial

Business Analyst

●Gathered business requirements through user interviews for employer, broker & member portals.

●Analyzed business requirements, created functional specification & translated them into technical specifications.

●Developed test plans and test cases as per business process requirements to match functionality requirements and UML diagrams.

●Created Use Cases, UML diagrams and implemented processes, procedures and guidelines for the development team and QA team.

●Developed an integrated repository of current and historical data, encompassing all operational and research areas.

●Developed a user group specific data mart, based on the central repository.

●Worked closely with Senior Management to create Work-Breakdown Structure, Resource-Breakdown Structure using MS Project and managed project and resources to accomplish company's goal.

●Provided extensive metadata for a clear organization of the data.

●Responsible for identifying and documenting business rules and creating detailed Use Case.

●Used detailed knowledge of application features and functions to assess the scope and impact of business needs throughout the analysis. Fulfilled all the enhancement specifications.

●Designed and developed Use Cases using UML.

India Post New Delhi, India Jan 2002-Aug 2006

Analyst

●Collected data for marketing campaigns to penetrate potential business

●Used various Microsoft systems including, word, excel, access, powerpoint, outlook, etc.

●Conducted focus groups to collect feedback about potential marketing ideas

●Completed PowerPoint presentations illustrating new ideas and scope of business needs.

●Gathered feedback from different stakeholders regarding new and improved website.

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