Casino Dealer
Resume:
Ellaine L. Aguas
Pampanga,Philippines
E-mail address: **************@*****.***
Gaming Employment License No.- C05-11-016582
Career Objective:
To apply for a position that fits in my qualification and developed a wide
range of skill and knowledge through exposure.
POSITION DESIRED: Casino Pit Supervisor/ Casino Dealer
WORK EXPERIENCE: Widus Resort and Casino
MA. Roxas Clark Freeport Zone Pampanga, Philippines
Casino Pitsupervisor
(January 21, 2016 – present)
(July 21, 2015- January 20, 2016 probationary Pit Supervisor)
Responsible for the Supervision of the Casino Operation within an assigned area
Ensures that the highest standards of efficiency, guest service, and security are met in accordance with the company's policies and procedures and the directives as set down in the Casino Operations Manual.
The Pit Supervisor is an integral part of the Casino Management team and as such is required to observe the highest levels of professionalism and provide guidance to the Casino Operations personnel.
Widus Resort and Casino
MA. Roxas Clark Freeport Zone Pampanga, Philippines
DEALER
21 November 2013 – July 20, 2015
Exchange paper currency for playing chips or coin money.
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
Responsible for dealing and integrity of the game.
Proficient in multi-games such as Blackjack,
Roulette, Baccarat, Paigow-Poker, Texas Hold’em Poker & Stud Poker.
Interacts with the management, colleagues, guest in a
polite and professional manner and strictly follows SOP.
Oxford Princess Casino
MA. Roxas cor. Ninoy Aquino Ave
Clark Freeport Zone Pampanga, Philippines
DEALER
17 June 2012 – 18 October 2013
Exchange paper currency for playing chips or coin money.
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
Responsible for dealing and integrity of the game.
Proficient in multi-games such as Blackjack,
Roulette, Baccarat, Paigow Poker.
Interacts with the management, colleagues, guest in a
polite and professional manner and strictly follows SOP.
CASINO HOST
01February 2012- 16 June 2012
Identify, develop, and sustain the quality of working relationships with the casino guests.
Maintain those relationships via personal invitations to private events, marketing, and other activities.
In charge to grow rated play and make reinvestment judgments based on casino play.
Present the premier level of guest service by welcoming all casino guests personally and nicely with an optimistic, friendly, and cheery temperament.
Answer all the guests’ queries as well as those of team members, offer solutions of customer complaints, and look after all appropriate internal controls and reporting necessities.
Mansion88/ Global Reach Corp.
3rd Floor, Oxford Hotel
MA. Roxas cor. Ninoy Aquino Ave
Clark Freeport Zone Pampanga
Online Casino Dealer
13 June- 11 November 2011
Same responsibilities as Live Casino dealer except that there is no pay outs involved.
Oxford Princess Casino
MA. Roxas cor. Ninoy Aquino Ave
Clark Freeport Zone Pampanga
Pit Clerk/ Receptionist
09July 2010- 13 June 2011
Often working on player rating cards, data input, and printing comps and markers.
Take stacks of player tracking cards and input the data into the player tracking software of the casino's computer system.
Deliver excellent customer service, at all times
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Provide reports, as required, for housekeepers and management
Always adhere to all company policies and procedures and licensing laws.
EDUCATION HOLY ANGEL UNIVERSITY
BACHELOR OF SCIENCE MAJOR IN PSYCHOLOGY
2006- 2010
ANGELES CITY, PAMPANGA
2ND HONORABLE MENTIONED
SACT- SAINT MUTIEN COLLEGE
2001- 2005
DAU, MABALACAT, PAMPANGA
5TH HONORABLE MENTION
TALIMUNDOK ELEMENTARY SCHOOL
1995- 2001
DAU, MABALACAT, PAMPANGA
LANGUAGE English, Filipino, Kapampangan (Dialect)
CAPABILITY
PERSONAL Nickname : ELLAH/ ELLE
Date of Birth : May 27. 1989
Place of Birth : Philippines
Passport No. : EC5352829
Sex : Female
Nationality : Filipino
Civil Status : Single
Height : 5’5
Weight : 130 lbs
Religion : Roman Catholic
CHARACTER
REFERENCE
Ms. Josephine Morales Garcia
Former Assistant Casino Manager of
Widus Hotel and Casino Clark
Mr. Jeremy S. Calpo
Casino Shift Manager
Widus Hotel and Casino Clark
Mr. Roy Collomar
Former Casino Operations Manager
Oxford Princess Casino
Clark Freeport Zone
I hereby certify that the above information is true and correct to the
best of my knowledge and belief.
Applicant's Signature
Contact this candidate