Address :****,*-*,*****,*****

Email :acuvyd@r.postjobfree.com, acuvyd@r.postjobfree.com

Mobile :052*******

Objective

Seeking a challenging career in the field of Administration, Operation, Business Analyst in Hospitals, Insurance Companies or other professional organizations to develop and enhance my skills and abilities with the great aim of professional prospects by implementing my theoretical and practical knowledge from my Experience & Education.

Personal Skills

Dynamic, self-motivated, enthusiastic and keen for progress and developing,experienced in administrative services, operations and management, with ability to lead the team, and can take own initiative under pressure and able to meet deadlines maintaining high standards of work. Proven ability to solve critical problems, Good communication and interpersonal skills, Strong organization skills, Staff development and training knowledge. Strengths include policy setting, project management, Office management, budget control, vendor negotiations, human resources, process improvements, program development, and facility expansion. Well regarded as a dynamic group motivator and performance coach with proven accomplishments in the areas of organizational and leadership assessment, workforce competency training, recruitment and retention, in-service training, and workshop development.

Career Profile

A highly accomplished, talented and professional Manager with eleven years of diverse experience in the hospital and corporate sector. Looking for an opportunity to secure the position of Administrative or Operations Manager to utilize my skills and proficiency in a renowned organization. Played a major role in upgrading KMCT Hospital to KMCT Medical College Hospital.

Educational Qualifications:

2002 - 2004: Mahatma Gandhi University, Kerala, India

Master of Hospital Administration

1999 – 2002: Mahatma Gandhi University, Kerala, India

Bachelor of Commerce.”

Professional Experience:

1.Organization : Kerala Medical College Hospital(is a 500 bedded ISO Certified

Teaching hospital with all specialties)

Mangode,Cherpulassery,Palakkad

Web : www.keralamedicalcollege.com

Designation : Senior Manager (Operations)

Duration : November 2013 – Feruary 2016

Duties & Responsibilities:

Monitoring and analysing the current services, analysing its effectiveness and working out a strategy for improving if necessary.

Head the day to day administration of hospital

Responsible for managing human resource including manpower planning, recruitment, induction, training and performance appraisal of doctors and staff.

Head the project works of the hospital especially in setting up the hospital and college as per Medical Council of India Regulations.

Coordinate workforce management objectives with a focus on individual, departmental and hospital-wide initiatives and team concepts.

Managing quality assurance programmes.

Guide the process of root cause analysis to identify, track and resolve adverse events encompassing the development, implementation and monitoring of a corrective action plans.

Responsible for service marketing and strategic decision making.

support the budgeting processes

Overseeing inventory, distribution of goods and facility layout.

Heads all vendor negotiation processes.

2.Organization :KMCT Medical College Hospital(an ISO certified Teaching

hospital with a staff strength of 520) Calicut, Kerala.

Web : www.kmct.edu.in

Designation : Administrator

Duration : April 2012 – November 2013

Duties & Responsibilities:

Head the administration and day to day operations of hospital

Direct all areas of regulatory compliance and medical staff credentialing requirements.

Coordinate workforce management objectives with a focus on individual, departmental and hospital-wide initiatives and team concepts.

Responsible for managing human resource including manpower planning, recruitment, induction, training and performance appraisal of doctors and staff.

Head the project works of the hospital especially in setting up a new department and constructing a new block.

Guide the process of root cause analysis to identify, track and resolve adverse events encompassing the development, implementation and monitoring of a corrective action plans.

Responsible for service marketing and strategic decision making.

Managing IT department and preparing management reports for the top management

Develop procedures for quality assurance, patient services, medical treatments, department activities and public relations outreach.

Heads all vendor negotiation processes

Responsible for developing and directing the implementation of policies and programs in the resource departments and services of the Hospital

3 Organization : Mothercare Hospital

Mannarkkad, Palakkad, Kerala

Web:www.mothercare.org.in

Designation : Chief Administrative Officer

Duration : January 2012-April 2012

Duties & Responsibilities:

Manage and oversee the human resource function including Recruitment, hiring,compensation,Benefitsadministration,Professional training and development, including new employee orientation,Retention strategies, Regulatory oversight and legal compliance

Ensuring that the human resource function is properly resourced and represented within the senior management team.

Guide the process of root cause analysis to identify, track and resolve adverse events encompassing the development, implementation and monitoring of a corrective action plans.

Working with the Director of Finance, manage and oversee all financial and business planning activities

Oversee risk management and legal activities including letters of agreement, contracts, leases, and other legal documents and agreements

Monitoring and management of Business insurance and Corporate tie ups

Work with the manager of information technology, ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software, and applications

Provide guidance and leadership through management of the departments and measurement reporting process

Oversee administrative functions of hospital, ensuring smooth daily operations of different departments

4 Organization :KMCT Medical College Hospital( an ISO certified 650 bedded

teachinG hospital with 520 as staff strength ) Calicut, Kerala, India.

Web :www.kmct.edu.in

Designation : Administrator

Duration : April 2007 – January 2012.

Duties & Responsibilities:

Head the administration and day to day operations of hospital

Direct all areas of regulatory compliance and medical staff credentialing requirements.

Coordinate workforce management objectives with a focus on individual, departmental and hospital-wide initiatives and team concepts.

Responsible for managing human resource including manpower planning, recruitment, induction, training and performance appraisal of doctors and staff.

Head the project works of the hospital especially in setting up a new department and constructing a new block.

Guide the process of root cause analysis to identify, track and resolve adverse events encompassing the development, implementation and monitoring of a corrective action plans.

Responsible for service marketing and strategic decision making.

Managing IT department and preparing management reports for the top management

Coordinating the activities of the Public Relations Department.

5. Organization : Division of Health Management,University College of

Medical Education, M.G University Kerala,India

www.sme.edu.in

Designation : Guest Lecturer

Duration : DECEMBER 2006 - April 2007

Duties and Responsibilities

Responsible for instructing students in introductory, general, and managemet cours

Perform tasks like generating and providing learning activities to stimulate and enhance student involvement and encourage critical thinking

Monitors and performs assessment of the performance of students

Gathers information and prepares best study materials for the students

Creates students interest by organizing seminars, conferences and special events

Performs other tasks under the instructions of Head of the department

6. Organization : Dr. Nair’s Hosptal, Kollam-1, Kerala, India.

(A 400 bedded ISO certified hospital with all specialties)

Designation : Assist. Administrator

Duration : January 2006 – December 2006

Duties & Responsibilities:-

Handle responsibilities of assisting hospital administrator in developing hospital policies and procedures.

Support with the overall administration and day-to-day patient care operations of the hospital.

Perform the tasks of assisting staff in preparing the facility budget and exercising expenditure control by analyzing expenditures.

Responsible for promoting the enforcement of the hospital administrative policies and procedures that are in compliance with the state, local laws and regulations.

Handle the tasks of selecting and training hospital personnel.

Responsible for the overall management and supervisory of all departments and administrative services.

7. Organization : Division of Health Management,

School of MedicalEducation, M.G University

Kerala,India

Designation : Guest Lecturer

Duration : March 2005 - December 2005

Duties and Responsibilities

Responsible for instructing students in introductory, general, and managemet courses

Perform tasks like generating and providing learning activities to stimulate and enhance student involvement and encourage critical thinking

Monitors and performs assessment of the performance of students

Maintains appropriate tools and equipments for practical work assignments of students

Gathers information and prepares best study materials for the students

Creates students interest by organizing seminars, conferences and special events

Coordinates with teaching faculties in completing the course content timely

Performs other tasks under the instructions of Head of the department

References:

Mr. Rejiram S,

Head of the Department, Division of Health Management,

University College of Medical Education

Mahatma Gandhi University, Kerala, India.

Mob: +919*********.

Email: acuvyd@r.postjobfree.com

Mrs Sapna Parameshwarath

HR Manager

KMCT Group of Institutions

Mob:+918*********,+919*********

Email:acuvyd@r.postjobfree.com

Personal Details:

Marital Status : Married

Nationality : Indian

Date of birth : 24th December 1979

Place of Birth : Kerala, India

Passport # : M5030093

Languages known : English, Hindi & Malayalam

Hobbies : Travelling, Reading & Music

Other : Driving License from India

PermenantAddress: Cherukara, Kanjirapally P.O., Kottayam

Kerala, India.

Mobile : 052*******

I hereby assure you that all the statements mentioned above are true and correct according to the best of my knowledge and belief.

Anaz Basheer

Contact this candidate