JOSEPH RAMOS

**** **** ***** ***** *******, TX **092 acuvub@r.postjobfree.com

MANAGEMENT OPERATIONS

PROFILE

Business Professional with over 15 years experience supporting Management, Operations and Sales. Vast experience

overseeing the daily operations for businesses and increasing sales and revenue. Able to manage company financials,

negotiate with vendors, and implement marketing strategies. Recruit employees and offering staff development to build

strong teams that uphold the company policies and procedures. Able to maintain and develop client relations, offer quality

customer service, and increase client retention. An active problem solver with excellent analytical, interpersonal, and

communication skills.

EDUCATION

Cornell University Courses in Business Administration, Transportation, Basic Supervision, and NAW

STRENGTHS

Management

Sales

Client Relations

Overseeing the daily operations and Implementing sales strategies, Establishing and maintaining

using business plans to increase sales marketing, and product relationships with clients to ensure

and revenue. placement to increase revenue. quality service and client retention.

Finance

Human Resources

Technology

Maintaining business financials, P&L, Hiring, building, and leading Proficient in Microsoft Office (Word,

generating reports, and negotiating sales teams to create and maintain a Excel, Outlook, and PowerPoint),

contracts with clients. professional work environment. Lotus 123, Navigator, DOS, MAS 90.

PROFESSIONAL WORK HISTORY

Comfort Inn Hotel Houston, TX 2014Present

Assistant General Manager/Sales Manager

Manage operations, sales and service for this high volume hotel.

Provide quality customer service and ensure any guests issues are resolved promptly.

Handle vendor relations and bidding on contractors.

Responsible for supervising hotel operations and employees: sales personnel, and the maintenance staff.

Recruit and train new employees on hotel policies and procedures.

Purchase food and products for the hotel operations and ensuring inventory is maintained.

Accomplishments:

Successfully completed city and state inspections.

Assisted with the website management and coordinated all sales events.

Advantage Marketing and Sales Houston, TX 20092013

Sales Representative Area Manager

Supervised retail stores and merchandisers for the States of Texas.

Prepared employee schedules and managed staff workflow.

Negotiated with vendors and managed the product handling.

Assisted clients with product information and delivered quality customer service.

Implemented marketing strategies and product placement to increase store revenue.

Accomplishments:

Completed daily reports regarding sales, employees, and store financials.

Resume of: Joseph Ramos Page 2

PROFESSIONAL WORK HISTORY

Able Tire Company Houston, TX 20052009

General Manager of HoustonOperations, 20052009

Directed business operations to ensure compliance with local, state, and federal laws.

Managed the company budget and recorded the profit and loss.

Maintained business accounts for corporate and local clientele.

Supervised 70 employees including office personnel, sales staff, drivers, maintenance, and yard staff.

Interviewed, hired, and trained all new employees on company policies and procedures.

Assisted with company acquisitions and recruited sales managers from other states.

Accomplishments:

Successfully bid and negotiated service contracts with clients and vendors.

Monitored and maintained DOT regulations and met TDPS requirements for drivers.

Sales Manager, 20052005

Educated current clients on products and services to retain their business.

Met with potential clients to answer their concerns and bring in new accounts.

Maintained working client relations while providing quality customer service.

Accomplishments:

Managed a profile of over 200 corporate accounts.

Implemented sales strategies to increase sales and company revenue by 41%.

Murphy Oil USA Houston, TX 20032004

Station Manager

Directed station operations and ensured compliance with local, state, and federal laws.

Managed business financials including reconciling transactions, preparing reports, and depositing cash.

Maintained gas logs, quality control, provided customer service, and secured the store front.

Completed staffing procedures, offered staff development, and tracked inventory for accuracy.

Accomplishments:

Negotiated with vendors on product pricing and set up sales promotions to generate business and revenue.

Fresh Brew Group Houston, TX 19992003

Operations and Distribution Director/Warehouse Manager

Planned, organized, directed, and monitored the daily operations for the warehouse.

Completed the bidding and negotiation of service and purchase contracts.

Managed the budgets, profit and loss, and forecasting for the company.

Recruited, hired, trained, and scheduled new employees while providing supervision.

Assisted with the process and completion of company acquisitions.

Accomplishments:

Supervised warehouse projects to ensure they were completed on time and within budget.

Cyclone Enterprises Houston, TX 19971999

Sales Manager Set Coordinator

Responsible for managing the vendors, resets, and processing of computerized orders.

Accomplishments:

Traveled to other location in Texas, Los Angeles, and Las Vegas to build revenue.

Fleming Foods Houston, TX 19951997

Warehouse Manager/Backhauls Director

Recruited, interviewed, hired, and managed all warehouse support staff.

Processed all shift report cards and prepared action plans.

Accomplishments:

Coordinated all phases of distribution and shipment for clientele.

Invina Tile Installations Houston, TX 19931995

Sales Manager

Subcontracted jobs from new home builders, purchased materials, supervised crews, and installed tiles.

Accomplishments:

Worked with clients to coordinate a timeline for jobs that met their needs.

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