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Quality Assurance Manager

Location:
Pasadena, CA
Posted:
May 20, 2016

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Resume:

M. Alex Tahmoush

c. 949-***-**** acuvqe@r.postjobfree.com ALTADENA, CA 91001

Project Manager with nearly 20 years of experience in the technology field, specific expertise in the application of Quality Assurance (QA) methodology, and an innate ability to spot inefficiencies and implement innovative solutions

Proven experience in implementing Agile principles into process, plus a solid understanding of each stage in the technology life cycle: conception, development, testing, implementation, ongoing management

Extensive hands-on experience at all levels from tester to manager: Agile and Waterfall methodologies; all aspects of system testing: Functional, Exploratory, Performance, Integration and UAT; wide variety of systems: Font End, Back End, Middleware, Database, Web, Real Time; multiple operating systems platforms: Windows, UNIX

Consistently high team and peer reviews as fair, positive, efficient and effective across all management responsibilities: estimating workloads, project and task assignment, determining deadlines, managing and assessing progress, communicating to stakeholders and clients

Specialties: Project Management, Release Management, Environment Management, Budgeting, Communication with Stakeholders and Clients, Developing Test Strategy/Plans, Implementation of Automation and Process Improvement, Quality Assurance Methodology

Professional Experience

ITG Culver City, CA 11.2000 – Present

QUALITY ASSURANCE MANAGER

Manage 3 independent, international teams of QA engineers for middle and back office processes

Increased department productivity by more than 150% by developing and executing improved workflow processes including establishing of an automated regression suite, the revising department release control/quality assurance processes and creating new version control system for project documentation

Built internal department website to increase visibility of team and its projects – enhancing critical understanding and buy-in across departments, and resulting in improved collaboration and turn-around times

Provide new hire training on processes, procedures, methodology, products, software platforms

Member of Technology Management Committee steering the direction/focus of the technology side of the business and its products within the company

Ensure both technology and front-end brokerage processes meet stringent audit and compliance requirements

Organize, coordinate, and perform software releases in compliance with Sarbanes Oxley

Open, track, and verify software errors via an in-house web-based bug tracking tool

Comprehensive understanding of investment and brokerage services requirements including market fluctuations, transactions, trade executions and routing procedures

Perform manual regression and functional testing of software system: execute trade orders from UNIX/ Windows front-ends and verify trading behavior through analysis of log files and Sybase database tables

Responsible for accuracy of investment transactions including currency exchange and commission costs

Verify functionality of monitoring tools, scripts, and web applications for individual trading strategies

Razorfish, Inc. Venice Beach, CA 5.2000 – 11.2000

QUALITY ASSURANCE SPECIALIST

Managed a team of 7 engineers in Los Angeles and New York to develop, implement and manage QA policies and procedures at a world-wide software consulting firm

Directed integrated testing efforts including design, functionality, usability, and performance for several projects

Developed strategic feature and functionality requirements for each project; collaborated with more than 20 designers, developers, and project managers

Designed and administered software delivery and deployment processes

Selected software subcontractor, established commitments, and tracked and reviewed subcontractor performance for benchmark and performance testing

PeopleMover, Inc. / Opus360 Corporation Manhattan Beach, CA 10.1999 – 4.2000

LEAD SOFTWARE QUALITY ASSURANCE ENGINEER

During company start-up phase, led a team of engineers responsible for verification of web-based e-commerce software designed to manage the labor supply chain for Investment Technology services organizations

Configured and managed testing and development software environments

Managed software build and deployment processes

Created, documented, and performed testing specifications and procedures

Developed and deployed key processes including online defect tracking system

Worked directly with clients to manage implementation, bug fixes, and patch testing efforts

Northrop Grumman Corporation Pico Rivera, CA 11.1997 – 10.1999

LEAD SOFTWARE SYSTEM TEST ENGINEER

Managed and directed a team of engineers for system verification and validation on a Mission Planning System (Software Engineering Institute Level 4 compliant)

Created, documented, and implemented system qualification test procedures

Directed delivery and installation of software to client environment: integration, load, performance and stress tests

Education

University of Southern California (1997)

BS – Industrial and Systems Engineering

Minor in Business Administration

Technology

UNIX, Windows, and Sun/Solaris operating systems; MS Office Suite, Rally, ClearCase office tools; Working knowledge of C, C++, Java, PERL, SQL, and HTML software languages; SilkTest, SilkPerformer, and QTP software testing suites



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