Computer Systems Technology, Customer Service, Microsoft Office
Resume:
Moise Dominique Siclait
***** ******* *** **., *******, FL 32824
********@*******.***
OBJECTIVE
To obtain a position that will enable me to use my skills, education, and ability to benefit a company’s growth
SUMMARY
Knowledge and Experience with Personal Computer hardware installation and troubleshooting
Knowledge and Experience with Operating Systems installation and troubleshooting
Knowledge and Experience with basic networking concepts
Experience with Windows XP, Vista, 7, and 8
Experience with virus diagnostics and removal
Proficient with Microsoft Office programs
Excellent Customer Service skills
Great Communication skills
AWARDS / CERTIFICATIONS
PC Pro Certification – TestOut, June 2015
Computer Network Technician Certificate - Mid Florida Tech, May 2015
National Technical Honor Society Certificate - Mid Florida Tech, May 2015
Fourth Place for Job Skill Demonstration – SkillsUSA State Conference, April 2015
First Place for Job Skill Demonstration – SkillsUSA Regional Conference, February 2015
Fourth Place for Job Skill Demonstration – SkillsUSA State Conference, April 2014
First Place for Job Skill Demonstration – SkillsUSA Regional Conference, February 2014
MFT 101 Certificate – Mid Florida Tech, February 2014
Silver Credential - Florida Ready to Work, November 2013
Operations Management Certificate - Master Class Management, February 2013
Honor and Merit – DHL, December 2011
Certified International Specialist – DHL, June 2011
Building and Leading Team Certificate – Franklin Covey, September 2008
Certificate of Seniority – DHL, February 2008
Certified Operations Supervisor – DHL Regional Office, September 2006
Safe Driving Certificate – DHL Regional Office, June 2003
EDUCATION
Mid Florida Tech 2013 - 2016
Orlando, FL Computer Systems and Information Technology
EXPERIENCE
Volunteer 2013 - Present
Holy Cross Catholic Church – Orlando, FL
Run the PowerPoint presentation during mass
Control the sound system
Calibration Technician 2015 - 2016
CCS Presentation Systems – Orlando, FL
Sorter 2012 - Present
UPS - Orlando, FL
Operations Supervisor 1996 - 2011
DHL - Port au Prince, Haiti
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