TIM HEATH
***** ******* **** - ******, ******* **032 - 317-***-**** - acuvik@r.postjobfree.com
Business Development Executive
TOP-RANKING SALES PRODUCER WITH A RECORD OF OVER-PRODUCING AGAINST QUOTAS Quality-driven and customer-focused sales professional with a record of award-winning success in biotechnology R&D, production management, technical support, and diagnostic capital equipment sales. Sales experience covering IN, OH, NC, IL, KY and TN geographies. Core technical sales competencies include: Dx INSTRUMENTATION PRESENTATIONS AND DEMONSTRATIONS - DNA MICROARRAY EXPERIENCE - SNP Dx EXPERIENCE - SALES STRATEGY - MILLER HEIMAN TRAINING - SPIN SELLING TRAINING - MEDICAL CAPITAL EQUIPMENT SALES - ONCOLOGY Dx - NEXT GENERATION SEQUENCING - ctDNA (NGS) Dx - INFECTIOUS DISEASE Dx - ACCOUNT-SPECIFIC STRATEGIC PLANNING - MEDICAL PRODUCT LAUNCHES - LONG SALES CYCLE MANAGEMENT
PROFESSIONAL EXPERIENCE
Personal Genome Dx, Baltimore MD August 2015-April 2016 Business Development Executive [August 2015-April 2016] Developed relationships with key decision makers in NGS capable oncology clinical and research departments at national cancer institutes, universities, health care systems, and reference labs. Maximized the sales of next gen sequencing oncology diagnostic platforms to hospital/reference labs, and academic institutions while managing customer accounts throughout IN, OH, KY, TN, and NC. LUMINEX CORPORATION, Austin, TX 2015
DIAGNOSTICS BUSINESS MANAGER [2015]
Maximized the sales of Personalized Genomics and Infectious Disease molecular diagnostics capital equipment to laboratories, and academic institutions while managing customer accounts throughout IN, OH, KY, and TN generating $5 million + in annual sales. GEN-PROBE (now part of Hologic), San Diego, CA 2002-2014 ACCOUNT EXECUTIVE [2007- 2014]
Maximized the sales of molecular diagnostics capital equipment to hospitals, reference laboratories, and academic institutions while managing customer accounts throughout Indiana/Ohio/Illinois generating $9 million + in annual sales
• Captured 10 new major accounts from competitors and minimized account losses to one by forging lasting relationships with client decision makers. Coordinated with field based and internal team members to place over 30 Dx systems ranging from $40,000 to $350,000.
• Named 2007 Rookie Sales Representative of the Year, achieving 5% growth and signing four new accounts; recognized as Top-Ranking Sales Representative in 2008, 2009, 2010, 2011, and 2012.
• Recognized with the 2009, 2010, 2011 Sales CEO Club Awards for attaining #6, #4, #6 respectively, in domestic sales.
Tim Heath Page 2
Increased territory volume from $3.1 million to $8.3 million annually in six years. Met or surpassed sales quotas for five consecutive years:
Year Sales Quota Quota Attainment
2013 $9,714,324 $9,258,255
2012 $7,502,214 $8,308,702
2011 $6,309,044 $6,948,443
2010 $4,587,380 $4,601,049
2009 $4,241,248 $4,524,844
2008 $3,490,886 $3,908,881
2007 $3,489,988 $3,182,948
APPLICATION SPECIALIST [2005-2006]
Promoted to travel to accounts within/outside of U.S. to facilitate customer training and technical support on fully automated TIGRIS analyzer and on prostate cancer diagnostic products in Europe. Appointed Technical Advisor to field/internal personnel, Alliance Partners, and customers on all corporate molecular diagnostic products. Enabled the successful launches of TIGRIS system and PCA3 cancer diagnostic products in Europe, delivering technical assistance on automated diagnostic instrumentation systems from product development to implementation and post-launch. Honored with the 2006 Award of Excellence for exceptional technical support for both product releases.
• Resolved TIGRIS reliability perception issues, steering diplomatic resolution of technical issues while re-establishing product trust. Trained as a field systems service engineer.
• Boosted support by providing automated diagnostic instrumentation technical advice from product development to product launch, including post-launch customer support.
• Selected for the 2005 Sales Impact Award for outstanding technical support on national accounts. Traveled extensively to national accounts to deliver technical assistance to new TIGRIS users. TECHNICAL SUPPORT REPRESENTATIVE [2002-2005]
Conducted technical and application support, spanning hardware, software, and chemistry troubleshooting for domestic customers. Bolstered operations by providing field support throughout U.S., providing customer care, installing new products, and troubleshooting usage of current products.
• Enhanced staff performance by facilitating training programs for employees, distributors, and customers in tandem with Technical Training Specialist.
• Resolved customer complaints and troubleshot replacement part orders utilizing SAP/Siebel CRM. SEQUENOM, San Diego, CA 2001-2002
SUPERVISOR – GENOMIC OPERATIONS
Managed and provided technical expertise to 20 Research Associates accountable for operating high-throughput SNP detection systems.
Streamlined laboratory workflow/efficiency by developing and executing standard operating procedures. Strategized production metrics and showcase efficiencies to senior management. Tim Heath Page 3
INCYTE, Palo Alto, CA 1998-2001
PRODUCTION MANAGER - MICROARRAYS [1999-2001]
Solved product quality/results interpretation disputes by providing technical support to customers. Supervised 25 Research Associates accountable for operation of high throughput microarray systems. Improved production efficiency, devised production metrics, and reported both to senior management.
EDUCATION
MBA,
UNIVERISTY OF MASSACHUSETTS, Amherst, MA August 2013 BACHELOR OF SCIENCE IN MOLECULAR BIOLOGY, May 1998 CALIFORNIA STATE UNIVERSITY AT SACRAMENTO, Sacramento, CA