Human resources department supervisor
Resume:
Nichole Beck
Apt #*
Jackson, MI 49203
*******.*.****@*****.***
Objective
To obtain a position in which I am given the opportunity to play a direct role in the unlimited growth and success of a solid organization.
Employment History
Human Resources Department Supervisor
2013-Present Toys R Us, Jackson, MI
Staffing: Work with Store Manager to develop hiring strategy; Source, screen, and interview applicants; Maintain store staffing to numbers required by store staffing model, Review and maintain applicant tracking system
Development: Conduct orientation of new team members; Lead the training and development of all team members to ensure compliance to the company’s service/product knowledge and selling skills training standards; Responsible for the tracking of all required training through R Learning System
Legal Compliance: Ensure WOTC compliance is 100% for all hires, as well as adhering to all state and federal requirements inclusive of I-9 compliance, work permits, and payroll practices; Set up and maintain all new hire paperwork and team member files by following “R” us guidelines, as well as maintaining confidentiality of these items; Maintain employment posters; Conduct routine HR assessment; Assist with unemployment claims; Ensure compliance with all government regulations and paperwork
Guest Service Team Member
2011-2013 Toys R Us, Jackson, MI
Customer Service: Field customer questions and concerns about product, services, and store personnel; Maintain a clean work environment; Help customers find products by utilizing company selling approaches
Establish supervisory role during the season; Administrate break and lunch schedules; Respond to cashier questions and concerns regarding; but not limited to, coupons, checks, sales, etc.
Notify leadership team of any interest that could not be resolved; Report directly to supervisor/manager; Manage and delegate associate in regard to the cleaning schedule provided by management
Education
2003-2007 Vandercook Lake Public Schools, Jackson, MI
High School Diploma Achieved
Honor Roll Acquired 2003-2006
Other Experience
Efficient in Microsoft Excel, Word, and PowerPoint
Organizational skills, Able to work well as part of a team, Able to communicate well within and outside the company
Problem solver, Time management, Able to quickly adapt and learn new skills, Dependable
References
References are available on request.
Contact this candidate