Customer Service Data Entry

APRIL L. MILLER

*** **** ****** ***. * Harrisonburg Virginia 22802

540-***-****

******************@*****.***

SUMMARY OF QUALIFICATIONS

• Excellent communication and customer service skills.

• Proven data entry and record keeping skills.

• Comfortable with meeting set quotas and working under pressure.

• 3+ years of experience in collecting money and operating cash registers.

• Proficient in Microsoft Word and familiar with Microsoft Power Point and Excel.

WORK EXPERIENCE

Scheduler Feb. 2015 – Jan. 2016

Culligan Water, Harrisonburg, Virginia

• Contacted current customers to get their equipment checked out.

• Write up customer lead sheets and file paperwork appropriately.

Surveyor Aug. 2014 – Dec. 2014

Woelfel Research, Harrisonburg, Virginia

• Contacted individuals nationwide in order to complete telephone surveys.

• Recorded customer responses accurately and efficiently.

Recruiter April 2013 – Aug. 2014

Clearsoft Inc., Luray, Virginia

• Recruit potential employees and match them, based on their skill sets and interests, with

appropriate employers.

• Demonstrate excellent time management skills.

Surveyor June 2008 - May 2009

Woelfel Research, Harrisonburg, Virginia

• Contacted individuals nationwide in order to complete telephone surveys.

• Recorded customer responses accurately and efficiently.

Cashier Nov. 2007 - June 2008

Wal-Mart, Harrisonburg, Virginia

• Assisted customers with purchases.

• Handled transactions and maintained accurate cash drawers.

Sales Associate and Cashier June 2001- Feb. 2004

Wal-Mart, Harrisonburg, Virginia

• Operated a cash register, received payment from customers and gave correct change.

• Assisted customers with locating merchandise throughout the store.

EDUCATION

Microsoft Office Computer Class

Blue Ridge Community College, Weyers Cave, Virginia

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