JODY L MURRELL

*** * ******* **

PARKER CITY, IN 47368

Phone: 765-***-****

E-mail: acuv0x@r.postjobfree.com

Objective

Seeking a position with a company where I can utilize my experience for team and career advancement.

Abilities

I am a dedicated and versatile applicant with many years of experience in the Retail and Distribution fields. I have extensive experience in Customer Service, Retail Sales, Distribution and Merchandising.

Merchandiser The In Store Group Muncie, In.

Jan. 2016 - Current

Merchandise various product lines in major, retail big box stores (Lowes, Walmart etc.)

Contract employee

Merchandiser SAS Retail Solutions Muncie, In.

Feb. 2016 – April 2016

Complete merchandise sets and cut-ins for DG Retail stores

Document program completion with data and pictures including time management

Sales Assistant Acceptance Now/RAC Muncie, In.

Sept.- Oct. 2015

Provide financing options for customers shopping in H.H. Gregg retail stores

Process payments on account via phone, in store and US mail

Balance daily cash drawer

Make sales calls to prospective ‘new’ customers

Process daily reports for corporate office verification

Retail Merchandiser Bimbo Bakeries USA Muncie, In.

08/2015

Provide retail level replenishment for major big box retailers: Walmart, Kroger, Meijer, Target, etc.

Maintain visual appearance goals on approved floor displays

Work with store personnel to build a team approach to meet full sales potential

Provide inventory control procedures to maximize sales

Manage and document daily accomplishments to Sales Manager for total merchandising compliance

Comply with online instructions for reporting of time, mileage and supplies for Payroll disbursement

CSR/Advisor Concentrix Daleville, In.

07/2015

Provide customer service for major electronics manufacturer in a Call Center setting

Troubleshoot and solve customer questions, problems and operation of product purchased

Follow up on solutions to maintain complete customer satisfaction with manufacturer’s goods

May/2012-Current Kelly Services, Staffmark, Ajilon,Manpower staffing memberships Muncie, In.

Merchandiser Dick’s Sporting Goods Muncie, In.

09/ - 10/2014

Merchandise and implement planograms for new store opening

Lodge department associate

Certified to sell guns and ammo

Parts Counterperson

01/2014 - 02/2014 Carquest Auto Parts Muncie, In.

Complete sales transactions for retail and wholesale customers

Check in daily truck shipments and replenish inventory

Process merchandise for return to DC

Pull and deliver parts orders as needed

Retail Merchandiser

04/2011 - 12/2013 Set and Service Resources (SASR) Raleigh, NC

Remerchandise national retail stores including product and fixture movement

Set product to planogram specifications

Place pricing information per preset guidelines

Coordinate inventory control procedures and manage reserve stock placement

Travel within 100 mile radius of hometown

Ability to choose work location dates with online access

Sales Associate

04/2011 - 06/2011 Lowe’s Home Improvement Warehouse Muncie, IN

Provide outstanding customer service to retail and commercial patrons.

Assist in departmental inventory control and organizational requirements.

Maintain customer contact to assure individual project needs are fulfilled.

Observe safety and sales guidelines to maximize profit potential.

Parts/Service Manager

05/2009 - 07/2009

Tim Taylor Sales Muncie, IN

Motorcycle and Off Road Vehicle Repair and Service

Monitor and maintain inventory stock levels and accuracy.

Provide customer with quotes on service and repair needs.

Assign and follow up on repair orders to maintain customer satisfaction and expedite service.

Commercial Parts Specialist

12/1997 - 11/2007

Advance Auto Parts

Muncie, IN

Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.

Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Receive and fill telephone orders for parts.

Prepare sales slips or sales contracts.

Receive payment or obtain credit authorization.

Advise customers on substitution or modification of parts to accomplish project.

Examine returned parts for defects, and exchange defective parts or refund money.

Set-up new and reset existing planograms per corporate requirements.

Route commercial drivers for delivery of parts

Counterman

06/1995 - 12/1997

Big A Auto Parts – See Advance Auto Parts

Sell parts and accessories to commercial accounts

Muncie, IN

Process new and defective returns for credit to accounts

Inventory, Order and MIX automotive paint to OE specs.

Store Manager

03/1993 - 06/1995

Hoosier Pete (G & G Oil). 24 hour retail store.

Muncie, IN

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Review financial statements, sales and activity reports, and other performance data.

Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.

Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Warehouse/Retail/Management

02/1978 -06/1992

Autoworks – Retail Store and Distribution Center

Muncie, IN

Automotive Distribution and Retail Management. Similar to above position.

Manage movement of goods into and out of facilities

Operated Telxon and POS inventory control hardware.

Education Ball State University Muncie, In. 1978-1981 2 years Business

Ivy Tech Community College Muncie, In. 2010-2012 1 year Business

Workkeys - WORKONE Muncie, In. 2010-2015 ‘GOLD’ Rating

Microsoft Office 2010 - Word, Excel, Access, Powerpoint Ivy Tech Grade ‘A’

Additional Information Gaps in employment history due to temporary service jobs, college attendance, short term assignments and unemployment.

Contact this candidate