Sales Technical Support
Resume:
Cathy L. Ehrhart acuuvw@r.postjobfree.com
Alvin, TX 77511
Background
Technical Sales and Product Management
MPR Services, 2012 – Nov 2015
MPR Services is a global company that specializes in recycling of high value process fluids for the refinery and gas industry. MPR markets a product globally that scavenges cyanide and reduces corrosion in specific applications
• Responsible for management, pricing structure, and technical support for the Ammonium Polysulfide business globally. Modified marketing plan to increase GM from 5% to 25+%
• Wrote and edited technical and safety documents for the Ammonium Polysulfide product
• Worked closely with R&D and the lab for product development and enhancement as needed
• Technical sales for mobile and permanent units for online recycling of process fluids in refinery and gas plants
• Help develop business for their vacuum distillation research and development
• Technical support for oil field business
Background
Business Development Manager - Energy Sector
Univar USA, 2003 – 2010
Univar is the largest chemical distributor in North America and second largest worldwide. The Energy Sector concentrates on selling specialty chemical products intended for use in the natural gas processing and oil refining industries.
Grew annual sales from $20MM in 2003 to $28MM in 2009 by developing competitive generic and customer application specific fluids to capture more market place and reviewing competitive market structures.
Prepared annual business plans for national business group.
Provided oversight and directed annual business plan implementation: program phases, process engineering, product moves, communication channels with customers, training needs.
Provided product technical service for wide range of heat transfer fluids with concentration on glycol based fluids(ethylene, propylene, etc.) and for amines and glycols used in amine gas processing.
Reviewed customer operations and proposed solutions to operation difficulties.
Performed onsite training for customers on their units.
Identified new sales opportunities.
Made independent and joint sales joint calls with local Univar representatives both on a local, national, and corporate basis.
Assisted in corporate sales contract negotiations.
Wrote and submitted technical proposals in response to RFP’s.
Formulated special product blends for customers when warranted by business needs.
Laboratory Manager
Univar USA, Energy Sector/Houston Branch, 1995 – 2003
Expanded lab from QA/QC role to include amine and glycol sample analysis for Energy Sector customers.
Recommended and installed over $300,000.00 of new equipment including gas chromatographs and high performance liquid chromatograph.
Supervised lab technicians.
Developed and implemented laboratory standard operating procedures.
Responsible for equipment maintenance and documentation.
Performed onsite training for customer laboratory personnel.
Made recommendations to management for adoption of cost saving and product improvement changes.
Chemist
Univar USA, Houston Branch, 1993 – 1995
Performed QA/QC for in and out bound tank farm operations.
Formulated and tested new product blends.
Prepared chemical analysis reports and Certificates of Analysis.
Responsible for equipment maintenance.
Education
University of Houston
B.S. Chemistry with engineering/physics background, 1994
HS&E
Univar USA, Houston Branch, 1993 – 2010
Part of the overall safety team for the branch
oConducted monthly safety meetings for operations
oConducted in house safety audits and inspections
oResponsible for fire extinguishers and inspections
Part of the first responders team
oRespirator certified
oCPR/First Aid certified
Performed inter branch safety audits for the company
Assisted with spill clean-up and mitigation
Assisted with safety inspections and evaluations on processes
40 Hour HAZWOPER certified through Houston Area Safety Council
MPR Services, 2012 to Present
TWIC current until 4/2019
Wrote and edited technical and safety documents for the Ammonium Polysulfide product
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