Management Project Manager
Resume:
Nash Velinovic
Hamilton, Ontario
L*G2H2
Phone: 905-***-**** Email:acuuj0@r.postjobfree.com
CAREER PROFILE
Senior Executive with over 15 years of progressive management experience within manufacturing and service environments with specific expertise in managing P&L, health and safety, human resources, planning and scheduling, materials management, production/operations, inventory control, service delivery, quality systems and sales management. Demonstrated strong leadership skills in the areas of change management, employee development and team building skills. Strong knowledge of lean manufacturing and six sigma. Other areas of expertise:
Business Process Re-engineering
Operations Processes and Standards
Facilities and Fleet Management
Labour Relations
Cost Reduction and Revenue Gain
Project Management
Quoting/Estimating
Proposal Writing
Presentations
Business Development
Account Management
Negotiation
Quality and Performance Improvement
ERP systems
MS Office package
MS Project and MS Visio
PROFESSIONAL EXPERIENCE
Koprash Facilities Services Inc., Burlington (Business Sold) Apr 2013 to Feb 2016 Provider of comprehensive Building Maintenance Services to: military, commercial, industrial, institutional, medical and educational organizations.
Vice President Operations
Mentor, Coach and Support staff, responsible for: P&L, Budgeting, Strategic Planning, Supply Chain Management, Maintenance, Human Resources, Health and Safety, Sales and Quality Management System.
After 8 months of employment, assumed management of the entire business
Restructured senior management resulting in creating high performance, supportive and cohesive team
Improved Annual Net Income by $500,000 in under 2 years, changing company’s position from loss to profit
Reduced overhead cost by 30% thru: restructuring and rebuilding of senior management staff and strategically reducing number of regional offices
Increased Gross Profit Margin from 12% to 18% by: o Establishing Operations Budgets
o Lead implementation of real time labour monitoring thru automated time and attendance o Utilized vendor B2B system for monitoring purchasing of equipment and supplies o Successfully renegotiated a number of contracts resulting in revenue increase between 3% and 7% o Successfully negotiated several labour contracts minimizing cost impact
Lead development and implementation of business KPI’s
Developed and implemented Sales and Marketing strategy
Re-written marketing material based on market research and customer feedback
Prepared quotations and responses to RFQ, RFP, RFT and etc.
Participated in development of processes within finance department related to: o Month end transactions
o Financial reporting
o Cash flow scheduling and execution
Participated in the sale of the business and transitioned business from existing to new ownership Sunshine Building Maintenance Inc., Burlington Aug 2009 to Apr 2013 Provider of Janitorial Services to a diverse group that includes: commercial, industrial, institutional, medical and educational organizations.
Operations Manager
Responsible for leading 24/7 operations with staff of over 400 including planning, purchasing, inventory control, maintenance, quality management system and IT.
Successfully developed and implemented scheduling system for field staff and supervision by: o Standardizing site inspection frequencies, establishing inspection budgets, visitation times and routes for supervisory staff
o Mapping Routes for field staff
o Utilizing Microsoft MapPoint for route optimization o Managed conformance to schedule thru Fleet Complete Vehicle GPS tracking software
Utilizing route scheduling and Vehicle GPS Tracking resulted in: o Reduction in number of Area Supervisors from 7 to 4 o 30% savings on gas consumption
o Improved driving habits of staff by monitoring: speeding, harsh breaking, idling and racing o Ensure proper representation of supervision on all service locations
After 3 months of employment, successfully lead company from ISO 9001:2000 to ISO 9001:2008 recertification. This was accomplished thru interviewing staff, mapping processes and updating and consolidating documentation.
Ensured further improvements within the business thru establishing internal auditing team, training all auditors and managing internal audits
Implemented mobile inspection and communication tool Cleantelligent
Restructured Operations Department utilizing excess Supervision and created 2 new positions: Special Services Supervisor and District Supervisor
Formed Special Services department for handling large projects and one time work, utilized excess supervisor to manage newly formed department. Further improved delivery time and quality of service from 3 days to one day turnaround time.
Transferred 2 Area Supervisors from afternoon shift to day shift and promoted to District Supervisors. Created single point contact for all customers ensuring:
o Service with personal touch
o Increased visitations and improved relationship with customers o Immediate response time to quality control issues o Internal audits of accounts
o Complete and proper management of corrective actions.
Successfully developed Quoting process and Order, Service and Billing process
Re-implemented ERP system thru re-engineering business processes and personnel training
Redesigned payroll system transforming from complete manual payroll to automated phone in system
Improved documentation of management of customer relations thru implementation of CRM software ACT!
Developed and deployed new purchasing strategy by: o Consolidating suppliers, distributing purchasing to leverage purchasing volumes by type of goods and services
o Developed and deployed KPI’s to evaluate suppliers o Utilized suppliers for training, improvement initiatives and introduction of new technologies o Established review meetings with suppliers to strengthen relationship and evaluate processes
Implemented Master Planner position to manage scheduling, forecasting, purchasing and inventory control.
Successfully implemented Green Cleaning technology and procedures utilizing distributors and manufacturers of chemicals, control of product thru purchasing and team involvement
Successfully managed internal sales while the company has experienced changes in management staff o Responsible for the retention of largest account (Niagara College) o Project Manager for startup and maintenance of second largest account US Steel o Became Account Manager for both accounts on ongoing basis Filamat Composites Inc., Mississauga Jan 2004 to Aug 2009 Manufacturer of fiberglass oil and grease interceptors for process water, storm water and waste water industry. Plant Manager
Full operating management responsibility for the strategic planning, development, and production management.
Successfully developed and implemented Order, Shipping and Billing process.
Organized and led small group improvement teams formed up from management personnel and workforce to improve quality, productivity and safety. Resulting in productivity improvements between 50% – 100% in main product lines. Quality has been improved from 60% rejection rate to 20% within 3 months.
Improved Customer Service levels from 60% to 98% delivery to customer requested ship date.
Reduced cost of goods labour from 34% to 17% within 9 months
Project Manager for Plant redesign, automation and mechanization. Designed new plant lay-out and used this opportunity to introduce structured flows and improve processes by automating or mechanizing them where applicable. With the assistance of shop floor personnel and engineering department designed and developed custom equipment, jigs and fixtures.
Project Manager for Visual Manufacturing/ ERP re-implementation. Recognized by the software distributor on the national level for outstanding implementation on time and on budget.
Formed a maintenance department. Together with newly hired maintenance personnel and operators developed and implemented a maintenance program for the facility and equipment.
Created job descriptions, skills matrix, assessed personnel, developed and implemented training programs
Implemented “5S” on the shop floor, resulting with inventory accuracy of 92% by SKU by Location.
Part of an ISO 9000 - 2001 implementation team, obtained ISO registration in first attempt within 6 months.
Developed and documented all SOP manufacturing, maintenance, planning, inventory control and purchasing departments
Minimized cost of payroll processing, improved absenteeism tracking and payroll accuracy by involving ADP Canada and services they offer for time and attendance management.
Introduced “Work smarter not harder” program by using ideas and suggestions from the workforce, also building teamwork and creating a sense of worker ownership.
Developed and implemented rewards program for recognition of individuals and teams for their performance.
Part of the negotiations team with the union, successfully completed negotiations in 3 days
Member of a team for developing and implementing new employee policy EDUCATION
Mohawk College, Hamilton 2002
Computer Sciences Diploma
Business College of Novi Sad, Novi Sad Yugoslavia 2000
Computer Sciences Diploma
Business Management Diploma
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