Customer Service Microsoft Office

Diane Adamore-Johnson

***** ******** *****, ******* ****, IL 60471

Cell: 708-***-**** Home: 708-***-**** Email: ***********@*****.***

Professional Summary

Prior business owner with 25 years varied experience including: administration skills, customer service, sales, marketing, finance and management. Develop strategic plans for improved daily operations that included saving cost and building external/internal relationships.

Skills

Excellent Attention to Detail Quick Learner

Creative Problem Solver Microsoft Office Proficient Exceptional Communication Highly Dependable

Greeting Customers Dedicated Representative

Work Experience

Personal Care Technician, 05/2015 to current

Home Instead Senior Care - Joliet, IL

Greet clients and their families daily with an energetic work attitude. Dedicated to offering excellent customer assistance with doctor appointments, meal preparation, daily exercise, shopping, and running errands.

Strong Organization Skills

Companionship and Active Listening Skills

Customer Satisfaction

Founder/Owner, 09/2001 to 12/2014

Jump Start Christian Daycare – Country Club Hills, IL

Ran Licensed and Accredited childcare business with integrity and accountability. Greeted clients, planning and scheduling events, strong organizational skills, patience, physical stamina, effective communication and listening skills, bookkeeping, and manage monthly budget.

Customer Service

Positive Customer Experiences

Microsoft Office

Accounting Manager, 08/2000 to 08/2001

Healthcare Consortium of IL – Dolton, IL

Post payroll, accounts payable/receivable, cash flow and built internal/external relationships.

Interviewed job candidates, conducted performance evaluations and dismissal

Strategic planning, excellent communication

Assist senior management with budgets and contribute to process improvement

Education

Prairie State College, Illinois State University

Contact this candidate