Office Service
Resume:
Michele Dorsey
concord, nc 28027
To obtain a position in the healthcare industry where I can further my current skills and expand my knowledge.
EMPLOYMENT
2005 – 2012 Front Office Receptionist, Augusta Rehabilitation Associates, 1355 Independence Drive, Augusta, Ga 30901.
Duties include but not limited to the following:
-Greet and collect information for signing patients in to the office for service
-Collect co-pay and verify insurance
-Complete patients’ visit with follow-up appointments and other vital information
-Prepare patient’s charts for the physician
-Arrange and/or rearrange patient’s appointment as necessary
-Transcribe physician orders
-Answer multiple phone lines
-Call in prescriptions to the patient’s designated pharmacy
-Schedule out of the office procedures with other hospitals or other facilities
-Set-up exam rooms for Botox injections and EMG procedures
1992 – 2005, Unit Secretary, Walton Rehabilitation Hospital, 1355 Independence Drive, Augusta, GA 30901.
Duties included but not limited to the following:
-Assist patients, family members and other visitors by answering questions and resolving their concerns concerning patient care and the hospital via phone or in person
-Transcribe physician orders concerning medications, labs, therapy and dietary needs of the patient
-Schedule patients for additional care with outside physicians
-Register patients for various diagnostic services at other medical facilities
-Arrange transportation for outpatient care via in-house service
-Serve as an effective liaison between the patients, nurses, physicians, therapist, case managers and other departments in the hospital
OTHER SKILLS AND CERTIFICATIONS
-Proficient knowledge of Microsoft Word, Outlook and Internet
-CPR Certified
-Prior CNA certification
Contact this candidate