Palaniappan Kuttalingam

Microsoft Certified SharePoint Administrator

Mobile: 660-***-**** Email: acutt8@r.postjobfree.com

Over 10 years of IT experience and 8 years of experience in SharePoint Administration, Migration and Project Management. Having high level experience in SharePoint Support Projects, covering all phases of planning, analyzing, and implementing solutions in support of client business objectives.

EXPERIENCE SUMMARY:

Provides SME knowledge on installation and configuration of SharePoint 2010/2013.

Hands on experience in administration of SharePoint Online (Office 365).

Hands on experience in administration of Microsoft Project Server.

Performed SharePoint 2010 to SharePoint Online migration.

Implementation and support of SharePoint solutions.

Administer and manage the SharePoint farms and databases as required.

Perform Web Server admin and IIS administration.

Collaborate with infrastructure and DBA groups on back-up and disaster recovery tasks.

Provides leadership and expert knowledge in solving complex technical and business issues in regards to SharePoint 2010/2013.

Participates in conducting infrastructure assessments as it relates to SharePoint.

Work from high level requirements through detailed specifications, prototype, software deployment and administration.

Analyze technologies, technical processes and/or functions document findings, identify areas for improvement.

Use tools like Nintex Workflow, Microsoft SharePoint Designer, ULS Log viewer, SharePoint

Diagnostic Studio, DocAve, Log Parser, Netmon, Fiddler to develop, deploy Solutions and fix issues in SharePoint Environment.

Develop and test new functionalities in environments based on the requirement.

Handle IIS related issues.

Work in Proof-Of-Concepts.

Deploy Solutions in the farm.

Set up and maintain environments for the testing of custom developed solutions.

Document the procedure for getting custom solutions into the testing environment.

Document the change control procedure for migrating solutions to DEV, SYS, UAT and Production.

Document the procedure for upgrading the farm (storage).

EDUCATION: Master of Science in Software Engineering

CERTIFICATION: Microsoft Office SharePoint Server 2007, Configuring (70-630)

Microsoft Windows SharePoint Services 3.0, Configuring (70-631)

TECHNICAL SKILLS:

Knowledge Domains

Investment Banking, Professional Services, Manufacturing

Microsoft Client Operating Systems

Windows 7 Ultimate and Professional, Windows XP Professional

Microsoft Server Operating Systems

Windows Server 2003,Windows Server 2008 R2, Windows Server 2012

Microsoft Technologies

MOSS 2007, SharePoint Server 2010, SharePoint Server 2013, Project Server 2010, IIS 7.0/7.5/8.0

Domain / User Administration

Microsoft Active Directory 2008 and 2012

Web Programming

HTML, DHTML

Database

Microsoft SQL Server 2008/2012

Source Control Tool

Team Foundation Server 2010

Tools

Nintex Workflow, Microsoft SharePoint Designer,ULS Log viewer, SharePoint Diagnostic Studio, DocAve,Metavis SharePoint Migrator tool, Log Parser, Netmon, Fiddler

Scripting Language

PowerShell

PROFESSIIONAL EXPERIENCE:

Client Name

Location

: Southwest Airlines

: Dallas, Texas

Role

: Project Sever /SharePoint Administrator

Environment

:Project Server 2010,SharePoint 2010/2013, Confluence 5.8

Duration

: NOV 2015 – till now

Southwest Airlines Co. is a major U.S. airline and the world's largest low-cost carrier, headquartered in Dallas, Texas. The airline has nearly 46,000 employees as of December 2014 and operates more than 3,800 flights per day. As of 2014, it carries the most domestic passengers of any U.S. airline. As of January 2016, Southwest Airlines has scheduled service to 97 destinations in 40 states, Puerto Rico, and abroad.

Roles and Responsibilities:

Configures MS SharePoint project sites and troubleshoot issues associated with the project sites.

Understand the infrastructure setup of Project Server and the dependencies on the SharePoint farm.

Performs configuration, database clean-up activities, timesheet posting and update of supporting documentation.

Implements system upgrades as required.

Provide application-level support for the environment and administration functions including but not limited to managing permissions, add/change/delete users, password set-up, changes, account maintenance and report design.

Provides end user training, support, basic troubleshooting and problem solving with MS Project Server and MS SharePoint project sites

Develops, maintains, and run views, reports and dashboards to support Project Management

Monitors MS Project Server and SharePoint Application Logs.

Handle L1/L2/L3 incidents pertaining to SharePoint 2010/2013.

Setup permissions (including users, groups, and categories) to meet client needs.

Provide support for users of Project Sites (SharePoint sites).

Create Confluence workspace and Wikipage as per the request.

Manage Access Permission in Confluence.

Provide customer service and issue resolution in a timely and efficient manner.

Client Name

Location

: Kiewit Corporation

: Omaha, Nebraska

Role

: SharePoint Administrator

Environment

: SharePoint 2010/2013

Duration

: Jan 2015 – Oct 2015

Kiewit founded in 1884 is a Fortune 500 construction, mining and engineering powerhouse and Fortune 100 “Best Place to Work”. Consistently ranked among the top five of the Engineering News-Record Top 400 Contractors, Kiewit is a leader in a variety of market sectors throughout North America and most recently, Australia.

Roles and Responsibilities:

Involved and managed migration of Centric Project sites to SharePoint 2013 site.

Handle the Hypercare issues and provide support till go live.

Generate statistics report on migration completed.

Maintain knowledge base for issues with solutions.

Have good experience in configuring and troubleshooting issues in SharePoint 2013.

Handle trouble tickets created by the End Users including critical incidents.

Hands on experience in administration of SharePoint Online (Office 365).

Migrate SharePoint 2010 sites to SharePoint Online (Office 365) with Metavis tool.

Deployed and Customized Site collections, Team Sites, Blogs and Alerts based on company needs.

Created lists, Document libraries, report libraries, performance point content libraries to different departments and assigned different permission levels according to the requirements.

Set up permission levels and permissions for individual users, SharePoint and Active Directory groups, libraries, and lists.

Configured search, search scopes.

Designed and implemented Nintex workflows as required.

Created and published Forms in InfoPath 2010/2013 based on the requirement.

Activated and deactivated Features through Power Shell in SP 2013.

Configured BDC to access SQL data into SharePoint Portal using third Party tool BDC Meta-Man.

Extensively worked on InfoPath Forms to enable better communication and collaboration.

Worked on Search Indexing, Search Scopes, Criteria Based Search and Business Data Search using BDC.

Designed blogs, wikis, News, Updating users/groups from Active Directory and personalized sites in the site collection.

Created and configured Content Sources and Scopes to build Indexes and perform Searches from audience targeting.

Monitored Event Viewer, Performance Monitor and SharePoint Log.

Responsible for deploying web parts and features (wsp packages)

Developed and maintained SharePoint documentation as it relates to policies, Procedures, architecture and application integration.

Analyzing and troubleshoot the IIS crashes with DebugDiag and other tools.

Troubleshoot server/application issues with Sysinternal, process monitor tools.

Creating and configuring new internal & external websites (HTTP and HTTPS).

Website content and application release management and heath check of the servers.

Creating and setting up application pool settings and working on machine.config file settings to maximize the server performance.

Analyzing/review the log files with AWSTATS and log parser tools.

Root cause analysis and fixing the Windows / IIS Web Server Related issues.

Provided training, resolve issues and questions, and provide consultative support.

Provided end user support on every aspect of SharePoint implementation.

Client Name

Location

: The Northern Trust

: Chicago, Illinois

Role

: SharePoint Administrator

Environment

: SharePoint 2010/SharePoint 2013

Duration

: July 2012 – Dec 2014

The Northern Trust Corporation is an American international financial services company headquartered in Chicago, Illinois. It provides investment management, asset and fund administration, fiduciary and banking services through a network of 85 offices in 18 U.S. states and 20 international offices in North America, Europe and the Asia-Pacific region. As of June 30, 2014, Northern Trust Corporation had $106 billion in banking assets, $6.0 trillion in assets under custody and $924.4 billion in assets under management.

Roles and Responsibilities:

Worked extensively on planning, deploying and configuring SharePoint Server 2010 and 2013 in both stand-alone deployment and multi-server (server farm) deployment.

Provided and Participated in Design, Architecture and Taxonomy for complete implementation and Configuration of SharePoint 2013 environment with relevant documentation

Involved actively in Migration of SharePoint site collections from one farm to another.

Involved in budgeting for the servers with respect to licensing, maintenance and support.

Have good experience in configuring and troubleshooting issues in SharePoint 2013.

Have involved in installation and configuration of Nintex Workflow in SharePoint 2010 and 2013

Designed and implemented Nintex workflows as required.

Supporting application teams during the Development life Cycle, including migrating applications from development to QA and Production Environments.

Worked on third party software solutions like Yammer & DocAve

Good understanding of technologies like Load balancers and SSO applications

Involved in Robust Disaster Recovery Strategy for SharePoint 2010/2013 environment.

Worked on Capacity Management on the platform ensuring the site collections have required amount of space to expand.

Handle Build and Release Management and simultaneously carry out deployments in all environments (DEV/SYS/UAT and PROD).

Working with internal and external groups to establish and address root-cause analysis of issues and provide 3rd Level Support.

Keep close watch on SharePoint farm environments for various critical aspects.

Monitor event logs, check CPU usages, IIS consoles, and track successful completion of search crawls in SharePoint environment.

Spontaneously react to SCOM 2012 alerts send against SharePoint site unavailability.

Take care of disk space warning / server performance alerts.

Configuring application pools for best practices.

Client Name

Location

: Deka Bank

: Frankfurt, Germany

Role

: SharePoint Administrator

Environment

: SharePoint 2010/2013

Duration

: Feb 2012 – June 2012

DekaBank is the Wertpapierhaus (Provider of Asset Management and Capital Market Solutions) of the German Savings Bank Finance Group. Together with its subsidiaries it forms the Deka Group, which has total customer assets of around EUR 220 billion (as at 31 December 2014) and around four million securities accounts, making it one of the largest securities services providers in Germany. It provides retail and institutional investor’s access to a wide range of investment products and services.

Roles and Responsibilities:

Performing installation and Post configuration of SharePoint 2010 Servers.

Installation and configuring Microsoft SQL Server 2008.

Backup/restore of SQL database.

Backup/restore of SharePoint Sites.

Build SharePoint 2010 Development machines.

Providing support to full deployment lifecycle of customized Moss 2010 portals starting from Deployment in Development environment to Go Live.

oCreation of site in Development environment.

oMigration of Development site to stage from UAT for load testing.

oMigration of Stage site to production environment for Go Live.

Installing and Configuring SSRS in SharePoint Server.

Configuring sites in different languages.

User profile management i.e. creation of new user profile properties, configuring and scheduling profile import.

List/library management i.e. access issues, alert configuration, moving the entire list from one site to another using templates.

Downloading / Installing / Testing / Deploying SharePoint Cumulative updates.

Issues related to InfoPath including publishing InfoPath through Central Admin.

Install and Configure SharePoint Diagnostic Studio 2010.

Monitor SharePoint Farm using SharePoint Diagnostic Studio 2010

Imparting the team members in SharePoint L1 & L2 activities

Client Name

Location

: Ernst & Young

: Atlanta. GA

Role

: SharePoint Administrator

Environment

: SharePoint 2010

Duration

: June 2011 – Jan 2012

Ernst & Young is a multinational professional services firm headquartered in London, United Kingdom. It was the third largest professional services firm in the world by aggregated revenue in 2012 and is one of the "Big Four" accounting firms.

Roles and Responsibilities:

Built SharePoint 2010 environment for migration.

Designed the individual pages with the same structure in Drupal site.

Performed initial migration in DEV environment, later on moved to SYS,UAT and PROD.

Designed and developed Issue Tracking Tool for end-users report their issues.

Planned and implemented Site Access Page.

Performed load testing and shared the feedback to add additional hardware.

Designed a Dashboard for the site with number of Hits and usage analysis.

Working on trackers for the Maintenance work, Analysis, Design, Development, and Testing & Release).

Troubleshooting Installation, Configuration and Deployment issues

SharePoint integration with other products like Exchange, InfoPath, Access, IIS, SQL, Excel Services, Active Directory, SharePoint Workspace etc.

Creating and managing web applications, site collections, list, libraries etc.

Managing quota for the document libraries.

Troubleshooting the issues related to IIS and SQL.

Configuring the web parts in websites.

Managing the permissions for the websites.

Creating service applications and managing them.

Configured search in production and development servers.

Backup\Restoration of the SQL database & IIS files.

Clietnt Name

Location

: Target Corporation

: Minneapolis, MN

Role

: SharePoint Administrator

Environment

: SharePoint 2007/2010

Duration

: Oct 2010 – May 2011

Roles and Responsibilities:

Create SharePoint site as per the requirement.

Creation of Tasks, Links, Calendar, Surveys, Announcements, Contacts, Team Discussion, Wikis, Blogs, RSS Feeds, Lists and Document Libraries, Workflows Configuration.

Administration, configuration and troubleshooting for MS SharePoint Server 2007 and MS SharePoint Sites

Customizing SharePoint portals and sites using SharePoint Designer 2007

Handle retirement of content and subsites.

Assign site collection permissions.

SharePoint Site Backup, Restore, Delete, Export and Import.

Restoration of Deleted Files, Manage Locks & Blocked File Types.

Creating the Quota templates and increasing the quota size of the sites as per the requirement.

Troubleshooting the issues related to site blocks, locks with documents, web parts and alerts.

Responsible for Adding/changing/removing users and user permissions, adding permissions for users on various sites, updating content, changing navigation,

Define content types, columns, and templates to be used throughout the site collection.

Manage site collection galleries (Web part, site template, list template, and workflows).

Creating Meeting Space as per the request from teams.

Client Name

Location

: Kimberley Clark

: Neenah, WI

Role

: SharePoint Administrator

Environment

: SharePoint 2007

Duration

: Jan 2007 – Sep 2010

Roles and Responsibilities:

Played a key role in transition the services to offshore from onsite.

Create SharePoint site as per the requirement.

Creation of Tasks, Links, Calendar, Surveys, Announcements, Contacts, Team Discussion, Wikis, Blogs, RSS Feeds, Lists and Document Libraries, Workflows Configuration.

Administration, configuration and troubleshooting for MS SharePoint Server 2007 and MS SharePoint Sites

Customizing SharePoint portals and sites using SharePoint Designer 2007

Handle retirement of content and subsites.

Creating and managing Web Applications.

Assign site collection permissions.

SharePoint Site Backup, Restore, Delete, Export and Import.

Restoration of Deleted Files, Manage Locks & Blocked File Types.

Creating the Quota templates and increasing the quota size of the sites as per the requirement.

Configuring workflow and E-mail Integration.

Troubleshooting the issues related to site blocks, locks with documents, web parts and alerts.

Responsible for Adding/changing/removing users and user permissions, adding permissions for users on various sites, updating content, changing navigation,

Define content types, columns, and templates to be used throughout the site collection.

Manage site collection galleries (Web part, site template, list template, and workflows).

Creating Meeting Space as per the request from teams.

Company

Department

Location

: Sutherland Global Services

: Global Technology Infrastructure

: Chennai, India

Role

: Executive – Technical Helpdesk

Environment

: Active Directory management Console, Altiris, Exchange System Manager, Windows SMS for remote desktop sessions.

Duration

: JAN 2005– DEC 2006

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India, and China

Roles and Responsibilities:

Account creation, folder permission, storage quota for users and Microsoft AD maintenance through AD Infinitum.

Installation and configuration of network printers and maintenance & Administration of file and printer servers.

Regular health checks on servers.

User administration in Microsoft Exchange 2003 (Mailbox, Contacts and DLs)

Desktop management- 2000 desktops.

Remotely solving desktop issues through “System Management Server”

Handling trouble ticket related to access related issues.

Perform installation of software’s as per the requirement

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