Lab Assistant

Alyssa Walker

** *** **

Park Forest, IL *****

Cell: 708-***-****

***********@*****.***

Work Experience

Alverno Clinical Laboratories: February 2016-Present

Laboratory Assistant: Assist technicians with urinalysis using the IRIS machine with both chemistry and microscopy. Front loading CBC, PT, and PTT samples in hematology. Performing manual chemistry tests including RPR, Monospot, HCG (urine and serum), and Sickle cell. Performing ESR, IFOBT, and Gastric occult tests. Using the pH meter and refractometer. Front loading AU, DXI, and Centaur machines.

Rogers Enterprises, Inc.: August 2014-March 2016

IT Helpdesk: Assist Roger & Hollands and Ashcroft & Oak store associates in fixing any computer issues. Troubleshooting store POS system, printer issues, and UPS Worldship issues. Answer multiple phone lines and maintain great customer service. Answering corporate webline and assisting customers with issues. Paying company invoices.

Acceptance Now: September 2012-August 2014

Assistant Manager: Offer excellent customer service. Sign up customers for agreements. Make collection calls daily. Take payments. Send out referral letters to potential & current customers. Create lists for past due customers. Schedule product service. File paperwork accordingly. Accounts payable/receivable. Secretarial duties.

Staples: August 2010- August 2012

Cashier: Offer excellent customer service, take phone calls, ring customers out at register, stock items, process rewards applications, process dot com orders, damage out items, and process credit card applications. Familiar with Copy and Print area.

Education

Governors State University- University Park, IL

August 2010-May 2016 for Bachelors in Biology with minor in Chemistry

Prairie State College- Chicago Heights, IL

August 2010- June 2013. Associate's in Science

Homewood-Flossmoor High school- Flossmoor, IL

August 2002-June 2006. General Education

Achievements/Awards

Associate's in Science Degree

Bachelor's in Science Degree

Skills

Sterilization methods in a lab setting

Tool set up in a lab

Gel Electrophoresis familiarity

Southern Blot familiarity

PCR familiarity

IR Spectroscopy familiarity

Smear Familiarization

Manual kit testing experience

Urinalysis experience

Front loading experience

Familiar with Microsoft Works (Word, PowerPoint, Excel, etc)

Typing: 60 wpm

Experience with secretarial duties (filing paperwork, taking calls for others, organizing etc.)

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