Kohinoor Thapa
East Palo Alto, Ca, 94303
Tel: 707-***-**** Email: acutcl@r.postjobfree.com Job Objective Seeking a challenging position to step in to the real world where I can utilize my energy and customer friendly skills to provide the utmost customer service experience. I am energetic; possess ability to learn new things, a multitasker and a team player. Education Foothill College Aug 2014 ~ Sep 2016
2 Years, Criminology/ Sociology
Lynbrook High School Sep 2009 ~ Jun 2013
Diploma
Experience Starbucks Oct 2015 ~ Feb 2016
Barista
Made drinks, took orders, greeted customers,
cleaned bathrooms and lobby, restocked, pre closed, always made sure customers were satisfied and
happy with their drinks and their expierence in the store. A lot of multi tasking and moving at a fast pace throughout the day. Made a lot of connections with regulars and people who weren't regulars by
remembering their drinks and how they liked them
and also pastries they would get as well. Making each individual feel special when they walked in
Charlotte Russe Apr 2015 ~ Sep 2015
Sales Associate
As a Sales associate, always greeted & assisted the customers with a smile and provided them with the
friendliest and the best in class customer service experience. Some of my store duties include
• To cover the cash register in helping
completing the customer buying
experience
• Responsible for the inventory count and
stocking the store goods
• Helped store with arranging garments in the
designated areas and tag clothes with markdowns as needed
• Keep the floor tidy by assuring all clothes are
well hung and folded
• Ensure the floor is clean and presentable by
making sure it’s not dirty
• Occasionally closed the store with the manager
• Was crowned as a best associate of the week
Dish dash Jan 2014 ~ Sep 2014
Hostess
Acted as a face of the restaurant by greeting
customers when they walk in to the restaurant and
seating them appropriately
• Main responsibility included taking reservation
and assuring the customer tables are ready prior to their arrival
• Occasionally helped out the servers and
bussers
• Memorized the restaurant menu and helped
customers with their basic questions
Zara Feb 2013 ~ Jul 2013
Sales Associate
Greeted customers and helped them with their
shopping needs while assuring customer satisfaction
• Worked in the fitting rooms with folding and
organizing clothes
• Helped store with arranging garments in the
designated areas and tag clothes with markdowns as needed
• Keep the floor tidy by assuring all clothes are
well hung and folded
• Helped answer incoming store calls
Language English Proficiency
Interests
• Cheerleading
• Volleyball
• Fashion Design
• Cars
• Shopping
• Hiking
• Working out
• Reading
• Trying new things
• Anything spontaneous