Coordination, Communication, team management, facilitation, meetings
Resume:
Hiring Manager,
ORCGA
Vaughan, ON
Dear Hiring Manager:
Re: Job posting for Coordinator of Activities, Logistics and Programs
As a Project Management professional with more than 5 years of experience, I am pleased to submit my enclosed resume for the Coordinator of Activities, Logistics and Programs opportunity advertised through Glassdoor website. Being part of the largest telecom services company in the Middle East with diversified services portfolio offering to the customers combined with local experience as Project Coordinator-IT Projects, would enable me to contribute to my fullest extent and adapt me to the job requirements.
My qualification and experience includes:
PMP certified engineering professional having extensive experience in end-to-end projects coordination of $1M+, of customer devices & solutions in the Telecom sector and IT development projects
Comprehensive experience coordination with multiple departments, such as conducting meetings, negotiations, obtaining approvals
Hands-on experience analyzing the business requirements, developing project plans, managing 3rd party contracts, procurement and stock management, forecasting and providing supporting services
Proven track record of effectively managing vendors, OEM partners and meeting project completion deadlines
Good interpersonal skills, self learner, ability to multi-task and a team player
I would welcome the opportunity to meet with you to discuss in detail how my skills and education can exceed your expectations. Looking forward to hearing from you soon. Thanking you for your time and consideration of my attached resume.
Sincerely,
Alwyn R Lobo
Enclosure: Resume
COORDINATOR OF ACTIVITIES, LOGISTICS AND PROGRAMS
A results-oriented, self-motivated project management professional with over 5 years of experience handling customer product & solution projects in the telecommunications and IT industries. Deadline-driven, self-learner, highly adaptable, strong track record of meeting project timelines with exceptional oral and written communication skills.
CORE COMPETENCIES
End to end project coordination with multiple stakeholders, local and international
Hands-on experience in eliciting requirements, creating the business requirement document, functional requirements documents, interviewing key stakeholders and SMEs
Experienced in coordinating, prioritizing and assigning work allocations
Preparing detailed reports, maintaining records, and conduct work related correspondences
Extensive experience handling RFPs, RFQs, MoUs, SLAs and RFIs
Expertise in contract negotiation and finalization
Strong inter-personal skills to work effectively with cross-functional teams
Proficient in MS-Office and Oracle based procurement and logistics support platform
CAREER HIGHLIGHTS
Successfully managed 60% of customers’ migration from legacy to NGN network within 2 years
Consistently managed 3 – 5 projects simultaneously
Coordinated with Marketing team to deliver business solutions for 3 major customers, amounting to $2M+
Successfully managed tenders and contracts related to residential & business customer devices totaling $20M+between 2013 – 2014
Delivered diverse range of projects from conception through implementation, consistently meeting the project deadlines, inter departments coordination
Coordinated the deliverables in a demanding, fast-paced and ever changing environment
PROFESSIONAL EXPERIENCE
Project Coordinator – IT Projects April 2015 – Present
JR Resolve Inc, Mississauga, Ontario
(JR Resolve is a start-up company, undertaking IT development related contracts)
Successfully manage projects of up to 1500 person days, with budget of $500K+
Manage client expectations at a project level by monitoring scope of deliverables
Organize and facilitate project meetings with stakeholders and contractors to ensure deliverables are met within the timeframe
Review and prioritize project schedule up to implementation and normalization, with processes aligned to the SDLC methodology
ETISALAT, Abu Dhabi, UAE www.etisalat.com Jun 2003 – Aug 2014
(Emirates Telecommunications Corporation (ETISALAT) is a major provider of
Mobile, Internet and Fixed line services in UAE, with operations in 17 countries)
Project Manager - Business Solutions Development (May 2009 – Aug 2014)
Successfully completed major business solutions projects for internal customer – Marketing team: Managed Routers, Managed Switches, Session Border Controller (SBC) for the SIP Trunk service
Effectively negotiated with vendors for the adaptation of supplied Internet service products to work with NGN network, saving $10M+ for the corporation
Successfully completed the voice service automated deployment in coordination with internal cross-functional teams & vendors, achieving 60% reduction in field visits for customer support team
Performed negotiations and risk resolutions with cross-functional teams to meet the delivery timelines
Provided technical expertise to the marketing teams for development of business requirement documents (BRDs)
Project Coordinator – Residential Solutions Development (Jun 2003 – April 2009)
Successfully completed the deployment of GPON network (Fiber optic) as part of pilot project for 4000+ residential customers by arranging required technical solutions
Acted as engineering focal point (SPOC) between different divisions of Etisalat in the Middle East region to arrange the necessary technical support in coordination with engineering cross-functional teams
Managed the timely delivery of residential customer solutions based on Etisalat marketing business requirements related to triple play services
Formulated and guided public telephones operation teams to optimize the installed base, reducing the operations cost by $5M+ annually
Provided support in the validation of smart cards & credit cards payment for the cards development team
Promoted to Project Manager - Business Solutions Development in 2009, based on outstanding performance and achievements in this position
EDUCATIONAL BACKGROUND
Bachelor in Communications
University of Bangalore, India
PROFESSIONAL DEVELOPMENT
Certified Project Management Professional (PMP), 23 Feb 2015
Completed Six Sigma methodology training
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