AMY EDWARDS

**** ********** ** ● Columbus, GA *1909 ● Cell 229-***-****

Email- acutay@r.postjobfree.com

PROFILE

Creative/innovative professional intellectually/emotionally equipped to compete in fast-paced and aggressive industries; Excels in business development, direct marketing, and communication strategies to drive revenue, product offerings, and new marketing opportunities; Experienced working with people from diverse cultures/professional backgrounds. Dedicated to service and performance excellence; Resourceful with strong record of accomplishments and reputation for work habits that produce quality results.

CORE STRENGTHS

Analysis Trends Marketing & Sales Techniques

Advertising & Promotional Strategies Product Development Cycle

Public Relations Social Media Management

Superior Work Ethics and Values

Written & Verbal Communication Skills

CAREER ACHIEVEMENTS

- Certification- Moderation Gateway

- Completion of Copyblogger, Authority Member

- Completion of Social Media Manager Pro

- Increased Staffing Gross Margin Percentage Year over Year by 130%

- Independently generated $950K sales volume as Interior Design Consultant in 1 Year

- Co-authored, You’re On Stage! Image, Etiquette, Branding & Style

- Certified Image Consultant for Men/Women’s Image delivering protocol/etiquette consulting and

- Served as Operations Manager in two states and Operations Trainer in four states.

EDUCATION

BAUDER COLLEGE, Fort Lauderdale, FL

Associates Degree- Fashion Merchandising Marketing

CALIFORNIA COAST UNIVERSITY

Bachelor Degree (Progress) Marketing

PROFESSIONAL EXPERIENCE

ISN Corp- Quality Control Specialist USDA Contractor- 6-2010 to 5-2015

Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.

Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.

Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

Westat Research Firm- Regional Field Supervisor 4-2012 to 3-2015

Provide logistical guidance in field for data collection team, including recruiting focus groups

Convene daily team meetings to ensure camaraderie, communication and quality control

Monitor data collection process to ensure field manual protocols and procedures are being followed, provide guidance to team workers

Ensure a sufficient quantity and availability of blank questionnaires

Ensure all completed questionnaires and tapes are collected and properly labeled and stored

Assign and document questionnaire tracking numbers

Ensure tapes are of good quality and will work for transcription

Review of all completed questionnaires to ensure clarity and accuracy

Participate actively in data collection alongside the field team workers

Keep daily summary record regarding activities of the day

Maintain contact with Study Coordinator

Review focus group notes daily for assessment of content depth and quality

LHK Partners Market Research- Field Interviewer on Media 3-2011 to 4-2012

Conducts telephone interviews to gather primary data for research studies. Identifies and recruits qualified candidates for participation in focus groups. Conducts intercept research by gathering information, feedback and ideas from participants in pre-determined location. Prepares and sets up room for focus groups. Maintains confidentiality of data gathered.

RANDSTAD Staffing – Branch Manager 6-2009 to 3-2011

Direct all operational aspects including distribution operations, customer service, human resources, administration and sales

Assess local market conditions and identify current and prospective sales opportunities

Develop forecasts, financial objectives and business plans

Meet goals and metrics

Manage budget and allocate funds appropriately

Bring out the best of branch’s personnel by providing training, coaching, development and motivation

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

Address customer and employee satisfaction issues promptly

Adhere to high ethical standards, and comply with all regulations/applicable laws

Network to improve the presence and reputation of the branch and company

Stay abreast of competing markets and provide reports on market movement and penetration

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