Keith Hamilton

acut2u@r.postjobfree.com

Qualifications Profile

Results-driven and performance-focused professional, offering broad-based procurement management experience; with focus on strategy

development, database design, and innovative product development. Commended for adeptly spearheading high-risk initiatives that

translate to outstanding financial and business success. Armed with keen attention to detail and well-honed communication, analytical,

problem-solving, technical; while managing a broad range of responsibilities and striving under pressure.

Core Competencies

Risk Management

Regulatory Compliance and Standards

Strategic Planning and Analysis

Relationship Building

Analytics

Continuous Process Improvements

Customer Relations and Support

Organizational Leadership and Team Building

Relevant Experience

Delta Energy Services, LLC Dublin, OH

Natural Gas Energy Manager 2008–Present

Strategically oversee and support a customer portfolio with over $360K of annual revenues and approximately $55M of customer natural

gas spend.

Manage large industrial customers’ energy procurement needs across a diverse industry spectrum including manufacturing, automotive,

chemical, steel, and packaging.

Consistently ensure appropriate purchasing decisions and timing of all procurement activities through regional area market expertise.

Initiate natural gas procurement and risk management duties, including the development and implementation of key strategies and

requests for proposal (RFP) results.

Perform customer relationship management (CRM) duties, which include purchasing strategy recommendations, customer training, report

generation, customer strategy execution, and executive summary analysis.

Direct customer sales activities, such as acquiring new customer accounts while expanding existing services; and adding new customer

facilities to the scope of services.

Conduct supplier relationship management duties including performance updates, competitiveness guidance, and rejection notifications.

Proficiently prepare PowerPoint presentations discussing the energy market analysis overview; and draft weekly natural gas market

overview publications for distribution to all customers, including prospects.

Establish and cultivate professional working relationships with all suppliers and customers.

Directly negotiate non-standard Utility rate contracts, including completion of cost of bypass studies and alternative delivery

options.

Complete Utility tariff reviews to ensure the election of the most economical utility rates.

Guarantee strict compliance with terms of contract through customer scope management and service alignment.

Effectively manage numerous gas utility aggregation pools, which included the daily and monthly purchases and sales of natural gas to

ensure adequate balance of supply and demand.

Identified and optimized procurement timing opportunities through the creation of a natural gas pricing analysis database analyzing

the historical trends of natural gas futures pricing.

Direct Energy Dublin, OH

Electricity Pricing Analyst 2007–2008

Rendered expert assistance in performing and administering the following duties:

Analysis, pricing, and deal structuring of aggregate customer proposals and responses to RFP; and

Testing and implementation of the new pricing system, as well as the improvement of process automation.

Evaluated, validated, and recorded customer historic consumption data files in the pricing system; and efficiently coordinated and

streamlined costing and pricing processes.

Assumed full accountability in developing pricing activity metrics, as well as pricing and sales offers for all customer proposals.

Strategic Energy, LLC (acquired by Direct Energy in 2008) Pittsburgh, PA (2003–2007)

Product Development Manager 2006–2007

Performed profitability and pricing analysis on product suite, while executing product sales approach changes for significant profit

growth.

Facilitated training on products and market conditions to all inside sales representatives and third-party sales channel partners.

Initiated new product design and implementation, which included formulating annual product marketing plan for the strategic planning

of market segment products.

Administered product variants as well as new market entries with product line extensions; and expertly assessed post-launch product

metrics and tracked product profitability on a gross margin basis and success/failure rates.

Determined changing product requirements and customer needs by solely monitoring regulatory events while conducting customer and

market research analysis.

Information Management Data Analyst 2003–2006

Leveraged technical expertise in designing, developing, and implementing the following databases:

Utility enrollment tracking database to analyze data for historical usage availability and utility enrollment status monitoring;

Mass billing adjustment database overseeing bulk adjustment entries in the production billing system;

Sync List database, a comparative analytical database reconciling customer data against utility supplied information lists; and

CA meter faults tracking database which tracked faulty metering devices in the California market.

Took part in streamlining data reporting and tracking for the EDI Operations Team; creating and testing customer data validations; and

maintaining customer information data set for ISO reporting and settlement process.

Utilized Microsoft Access, SQL, and Microsoft Office Excel in providing comprehensive customer data analysis and review.

Presided over departmental Trust and Teamwork sessions which were established to improve cross-functional awareness to optimize the

efficiency of operations within the department and enhance team moral.

Drove performance improvements as reflected in optimizing process efficiency and effectiveness companywide through the management of

various technology initiatives.

Other Experience

Aqua Source, Inc. Pittsburgh, PA

Collections/Finance Consultant 2002–2003

Morgan Stanley Pittsburgh, PA

Financial Advisor 2001–2002

Indiana University of Pennsylvania Indiana, PA

Graduate Assistant 1999–2000

Education

Master of Business Administration: 2000

Indiana University of Pennsylvania Indiana, PA

Bachelor of Science in Biology, with Minor in Chemistry: 1999

Indiana University of Pennsylvania Indiana, PA

Technical Acumen

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Microsoft Access SQL Internet Applications

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