ELIZABETH A. GIBSON

**** *. ***** ***** **., Vincennes, IN 47591

Cell: 812-***-**** • acus9b@r.postjobfree.com

OBJECTIVE

EDUCATION

Experienced customer servicer professional looking to fill a position within a competitive company that will employ my skills, abilities, and provide an opportunity for professional growth. Eager to learn and add to an already successful business where my previous professional experiences will benefit the company in a valuable way in all aspects of the job.

Bodyworks Massage Institute Sept. 2012-July 2013

Massage Therapist, Evansville, IN

Kentucky Wesleyan College Aug. 2009-Jan. 2011

Major: Elementary Education, Owensboro, KY

Vincennes Lincoln High School Aug. 2005-May 2009

Graduate, Vincennes, IN

EXPERIENCE

Office Manager

Hamilton’s Water Conditioning, Washington, IN April 2015-Present

Responsible for managing all customer accounts and tracking monthly sales for the business, including maintaining proper rental contracts and rent payment records for the owner’s rental homes

Establish and maintain all bookkeeping for payment records, banking accounts, accounts receivable and payable

Manage the office calendar in scheduling appointments and placing orders for equipment, salt, and other materials needed for the business

Front Desk Associate Jan. 2014-Oct. 2014

Massage Envy, Evansville, IN

Coordinated all incoming telephone calls, scheduled appointments, and kept all monthly members up-to-date on ways they could maximize and take advantage of amenities offered

Responsible for advertising and collaboration efforts between Massage Envy and other partner companies, organizations, and charities.

Worked on base pay plus commission for add-on services, new guest sign-ups, and retail merchandise

Host & Guest Experience Captain Aug. 2012–Jan. 2014

Buffalo Wild Wings, Evansville, IN

Facilitated the seating of guests, properly followed server rotation, and ensured all food orders were correct, presentable, and served in a timely manner to ensure maximum customer satisfaction

Served as a bridge between managers and servers while being responsible for the customers’ full entertainment experience while at the restaurant, including personally speaking with each table to ensure the customers were completely satisfied with their visit

Front Desk Associate April 2011–April 2012

Landmark Inn, Fort Irwin Military Base, CA

Handled all front desk operations including scheduling overnight stays at the hotel, ordering office supplies, and responding to customer inquires as needed

Ensured compliance of military personnel and contractors’ lengths of stay as ordered by their paperwork

Spa and Salon Manager Sept. 2009–Sept. 2010

Head Over Heelz Spa, Evansville, IN

Led all necessary day-to-day operations of the spa and salon including scheduling appointments, handling customer interactions, and inventorying products and ordering new supplies as needed.

Monitor operations to ensure compliance with applicable health and safety standards

Front Office Receptionist May 2009–Sept. 2009

Deaconess Clinic, Princeton and Fort Branch, IN

Supplemental help during the summer at one of Deaconess Hospital’s doctors’ clinics

Provided assistance to the full-time staff in regards to patient insurance needs, scheduling appointments, calling in prescriptions for patients, conducting patient intake forms, and prepping examination rooms for doctors