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Sales Customer Service

Location:
Elgin, IL
Posted:
May 16, 2016

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Resume:

FRANK PREVATKE

PO Box *** 630-***-****

South Elgin, Illinois 60177 *********@*****.***

SALES & MANAGEMENT PROFESSIONAL

Rapid Sales Volume Increase Product Placement Customer Retention

… consistently increase efficiency while reducing costs by collaborating consultatively to achieve custom solutions…

Sales professional and transformation agent recognized for rapidly increasing sales and comprehensively improving financial position by maximizing solutions to improve utilization ease and/or slash expenses.

Generate profitable results quickly by analyzing specific territory needs to provide appropriate product offerings while remaining organized. Increase sales volume, retain captured business, maximize asset resources, and develop innovative solutions positively embraced by customers.

Strengthen sales team performance by facilitating training, motivating workforce, developing sales strategies, and recruiting and mentoring top talent performers recognized for accelerating sales dollars.

Sales Strengths

New Business Development Territory Penetration Turnaround Management Prospecting

Relationship Cultivation Customer Service Sales Training Recruitment

SELECT MILESTONES

Achieved 32% sales profit margin within organization averaging a company-wide profit margin of 19%.

Broke total annual sales records with 2 separate product lines ($800,000+ from $200,000 and $500,000+ from $300,000) while simultaneously raising profitability 12% by offering effective customer sales and service support.

Spearheaded and completed dramatic financial turnaround in less than 1 year by emphasizing innovative products, modifying production, and placing employees in positions based upon skill set.

Drove 7% gross profit net gain by negotiating agreements with suppliers and customers.

More than doubled sales, 54% year-over-year for 3 consecutive years and expanded product to market line 80% by designing product in response to customers needs.

SALES EXPERIENCE

Norkol, Inc. 2015-Present

Manufacturing Company

National Sales Manager

Managed activity in CRM platform including assigning and delegating prospects and customers to individual sales professionals.

Reviewed progress of sales representatives throughout the company and provided recommendations for improvement.

Manage $75 million of assigned territories throughout the U.S. to maximize sales revenues.

Collaborates with CEO and EVP in establishing and recommending sales goals for the company.

Established programs to train, coach, and evaluate sales personnel.

Held monthly video conferences with sales staff and individual meetings as needed.

Developed specific plans to ensure revenue growth.

Worldwide Synergies, Huntley, IL 2009 – 2015

Startup company providing packaging to Chicagoland area packaging distributors.

VP, Sales

Recruited as working sales leader to steer efforts related to new business development, account management, and distributor sales representative oversight (700 distributors nationally). In addition, provide manufacturing organization with production recommendations, design and price custom packaging solutions, steer procurement efforts involving all capital equipment investments, and manage sales budget of $6 million.

Fueled sales volumes up 40%+ month-over-month for 46 consecutive months.

Cellofoam N.A., Indianapolis, IN 2004 – 2009

Vendor to packaging distributors including Preferred Packaging.

Area Sales Manager

Hired to penetrate the Chicagoland/Wisconsin territory. Oversaw $4M sales budget, directed and coordinated area production and consumer pricing, managed sales and production organizations, recruited and trained customer service personnel, and oversaw production activity of 300+ packaging company distributor sales representatives.

Ignited territory sales to $4 million by analyzing competitors and improving performance based upon customers needs for improved response time; differentiated company from competition by delivering pricing in less than 24 hours and provided product samples in no more than 3 days.

Delivered 54% year-over-year sales production increases 3 consecutive years by assessing market penetration, evaluating sales structure, and deploying employee assets effectively.

Expanded product line 80% within marketplace by designing products in response to customers needs.

Southwest Funding/Texas Residential, Pflugerville, TX 2000 2004

Startup mortgage lending organization.

Branch Manager

Accepted challenging career opportunity to launch new branch. Key activities involved researching and securing real estate, developing marketing campaigns, and establishing and cultivating relationships with strategic partners. Managed monthly budget of up to $10M as well as team composed of 12 loan officers/marketing agents and 2 loan processors.

Captured, independently, more than $10M in mortgage product sales annually while serving in leadership role.

Victory Packaging, Miami, FL 1997 2000

Packaging company serving produce and fishing companies in Georgia, North Carolina, South Carolina, and Florida.

VP of Sales, Perishable Division

Selected based upon prior dramatic turnaround success at Preferred Packaging, Inc. to launch and organize new Perishable Division. Oversaw $3M sales budget, assessed funding position, guided program implementation activity, and led sales staff training initiatives. Ensured continued operational success while maximizing returns on investments (ROI). Spearheaded and implemented policies, designed and marketed innovative products, developed new business opportunities, and collaborated with company board members, officials, and staff to achieve established goals.

Completed startup effort projected to take 1-year in just 7 months; drove sales from $0 to $5M+ by establishing product line, determining inventory based on market demands, and facilitating fish industry sales training to staff.

Personally sold $3M (60% of all new business) in perishable product line packaging during first 7 months, leveraging established customer relationships and promoting industry-specific packaging eliminating yellowing of container; 1 of very few suppliers offering specialized fishing industry packaging.

Drove 7% gross profit net gain by negotiating agreements with suppliers and customers.

EDUCATION AND ADDITIONAL HIGHLIGHTS

Education

MBA in Marketing and Sales – BA in Accounting University of Canterbury, UK

Executive Analyst Graduation Certificate, George S. May Management Consultants

Woodbadge Training, Boy Scouts of America

Awards

First in Class, IBE-USA; Salesman of the Year, Eagle Packaging; Business Consultant of the Year, George S. May

Licensure

Mortgage Originator (Illinois); Health and Insurance Licensed Provider



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