Susan Crum

**** ********* ***

Bensalem, Pa *****

215-***-****

acurtx@r.postjobfree.com

Employment

Healthcare Services Group, Bensalem, PA

Workers Compensation Administrator, June 2000 to February 2016

Researched claims and verified employment status and time of injury

Updated and maintained injury reports in worker’s compensation database

Updated and maintained insurance database for all claims related to workers missing work

Determined whether compensation paperwork was completed and linked all correspondence and paperwork to the appropriate claim

Obtained and forwarded wage statements to appropriate insurance claims adjuster

Prepared certificates of insurance for clients

Assisted in special projects and filled in for main receptionist as needed

OSI, Inc. (Outstanding Source of Income), Trevose, PA

Head of the Accelerated Payment System, May 1999 to April 2000

Supervised data entry into the Accelerated Payment System database

Executed electronic loan payments directly from debtors’ checking accounts

Processed payment checks and reviewed the accuracy of the system ledger

Addressed customer problems and co-worker questions on a daily basis

Administrative Assistant, Student Loan Dept, August 1997 to May 1999

Handled pre- and post-defaulted claims for thirty-three clients

Prepared and inputted daily financial reports

Gathered financial information from internal databases and client contact to financial statements

Communicated policy and guideline changes to clients

Education

Bucks County Community College, Newtown, PA

Courses in early childhood education and accounting, January 1992 to December 1994

Manor Junior College, Jenkintown, PA

Course in the Business Curriculum, September 1991 to December 1992

Skills

Microsoft Word, Excel, Access, and Outlook

Lotus 123

Doc-link SmartClient Drive

Google Chrome

Some experience with Microsoft Sharepoint