GLORIA GARCIA

P.O. Box ****** l Houston, Texas **243 l 832-***-**** l acurrf@r.postjobfree.com

Administrative Professional

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an administrative assistant and office manager.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and productivity.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management

Spreadsheet & Document Creation

Vendor Negotiations & Mgmt.

Invoices/Payment Transactions

Accounts Payable/Receivable

Bookkeeping & Payroll

ERP, EDI & QuickBooks

Records Organization & Mgmt.

Ledger & Accounting Reports

Experience

Western Horticultural Services, Houston, TX

2008 to 2015

Accounts Receivable, 2010-2015

Administrative Assistant (temp via TEI Staffing), 2008 to 2009

Assumed responsibility of the full billing cycle working as an AP/AR clerk in a temporary contract position filling in for the office manager on maternity leave for the company. Managed vendor/supplier relations and served as first point of contact with customers and employees. Quickly mastered new systems and processes maintaining an accurate accounts ledger ensuring timely payment transactions, processing invoices, purchase orders, and credit memos. Promoted repeatedly during my 5-year tenure at Western; implementing and overseeing the accounts receivable department. Resolved months of backlogged work, restored order and records in disarray, researched and solved billing problems correcting invoices and journal entry errors previously missed. Responsible for creating all estimates, work orders, and maintenance of invoices including accountability for the processing of over 1000 invoices (100k) per month, distribution, accuracy verification, and interfacing extensively with a nationwide network of vendors and suppliers.

NACA, Houston, TX

2004 to 2007

Office Manager, 2005 to 2007

Administrative Assistant (temp via Temporary Edge), 2004 to 2005

Promoted repeatedly during my 3-year tenure at NACA; culminating in the responsibility for coordinating all office functions and supervision of a team of six managerial professionals. Served as an administrative assistant to the management team, handling an extremely busy phone system and functioned as a primary liaison to customers ensuring a consistent positive customer experience. Quickly became a trusted office manager to the company president and executive staff earned a reputation for producing high-quality work. Created automated daily stats reports that reduced inaccuracies and provided management with important decision-making tools. Developed improvements that enhanced the workflow developing efficiency making it possible to accommodate increasing responsibilities necessitated by staff reductions. Standardize ordering procedures decreasing office expenditures by 25% implementing the necessary control mechanisms on stock and supplies. Saved thousands of dollars in marketing fees and improved the response-rates by mass-mailing functions in-house and utilizing more cost-efficient locations to conduct the required office seminars.

Education

Lonestar College System, Kingwood, TX

2009

Office Accounting Certificate

University of Houston - Downtown, Houston, TX

2008

Bachelor of Business Administration

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