Manoj Kumar Bachelor of Engineering in Electronics

*** ************ **** • North Aurora, Illinois 60542 • 630-***-**** • acurnv@r.postjobfree.com

PROFILE

Over 15 years of experience in IT as Programmer/QA Analyst/Team Lead

Roles include being a Sr.QA Analyst, Tester, Programmer, Analyst, Application Team Leader and SME.

Creation of QA Documentation including Test plan/estimate and Test cases.

Automation of Regression Test cases using Selenium, Hiperstaion and QTP.

Work effectively both alone and in teams including Off-shore co-ordination.

Produce high-quality, maintainable code.

Performed Root Cause Analysis on Production Defects.

Mainframe Application development (COBOL, CICS, DB2, JCL)

SQL (queries, triggers, stored procedures and functions), DB2 for ETL Process

Technical Skills:

Windows 7, MS-Visio, MS-SQL Server 2008 R2, MS .NET, JAVA, Clearcube,

C, C++, Redgate, BeyondCompare, Xmlspy, Sharepoint.

Mainframe : COBOL, JCL,CICS,DB2,DB2-Accelerator, MQ,EDI.

Testing Processes and Tools: HP Quality Center

Test Director

Clear Quest

Hiperstation

LISA & Selenium Scripting

QTP

HP Service Test.

Certifications : AGILE processes : ABC Analysis, Sizing, Scrum Master & JIRA at Skills Academy & TLC.

Software Quality Assurance: Delivering consistent Quality at the Learning Tree Intl.

ISTQB Test Engineering Foundation level at RBCS.

PROFESSIONAL EXPERIENCE

JPMCHASE Chicago, Illinois Jun 2013 – Current

Sr. QA Analyst

Information Reporting and Integrated Services (IRIS) is a JPMorgan application platform that consolidates balance and transaction information from multiple banking systems and provides fast retrieval of the consolidated information through multiple interfaces. IRIS integrates with multiple JPMorgan Access applications such as JPMorgan Access Cash Reporting, Access Next Generation Report Center, ANG Common Services, JPMAccess Direct Transmissions, PWS, H2H and Liquidity products.

IRIS aggregates internal DDA information from U.S. Domestic, International, and Third Party (Swift, Metavante, and JNE) sources. IRIS provides data access to various transaction reporting and account balances. IRIS has an administration user interface called the IRIS Customer Support Tool.

Responsible for leading on-shore and off-shore resources to test several of the JPMorgan application. As a

Sr. Analyst took responsibilities to get involved from the Requirements phase to Implementation of the product.

Several key aspects were :

For every Enterprise Release performed Test estimation and Planning.

Participated in ABC Workshops to understand the overall Scope of the Release.

Participated in Sprint Scheduling and sizing the Stories.

Collaborated with the Development and Business Owners to understand the Scope of Release.

Implemented the Database schema changes in the lower environment and validate them.

In the SCRUM Call obtained knowledge about Planned Accomplishments, Issues, Roadblocks.

For every Sprint Demo’d the changes to Product Owners and Operations team.

Worked with Automation team in identifying test scenarios for Automation.

Helped coordinate ITSMs for Mainframe packages and EAR files.

Actively participated in the Implementation Schedule for all the ERs.

Participated in ‘Lessons Learned’ and provided Constructive Feedback.

Projects include :

DB2 to DB2 Accelerator Move:

As part of ER116 involved in moving the Archive DB2 tables to Accelerator.

ETL Testing:

As part of ER116 to facilitate DB2 Accelerator involved in testing the ETL Process.

CST Enhancements to Display ACH Data:

As part of ER116 involved in displaying ACH- Original/Returns Data in CST.

File Mover migration:

As part of ER116 involved in testing the change from FILEMOVER 1 to 2.(secured)

Luxembourg Rollover job:

As part of ER116 coordinated testing for Bank CHASLULX.

ICR Data processing:

As part of ER315 involved in testing the Data load changes for ICR processing.

MR Testing:

As part of MRs made sure the Mainframe processing was not impacted.

Stability Testing:

As part of ER115 – 315 Stability was an important focus and tested the same.

TRANSUNION Chicago, Illinois Apr 2012 – Jun 2013

App Lead / Sr. QA Analyst

Responsible for leading 4 on-shore and 10 off-shore resources to test several of the Transunion Healthcare products.

Several key aspects were :

Organized in creating/enhancing Web based Applications.

Acted a liaison between BAs and ADs to make the Specifications clear.

Enhanced Applications to be in compliance.

During Execution phase ensured that Rejected defect ratio was kept to a minimal.

Collaborated with the Development and Business team to understand the true nature of the Defect.

Mentored Jr QA Analysts to perform at a high level.

Identified core test cases to be included in the Regression testing.

Automated the Regression and Deployment test cycles.

Worked with Development and Operations team in setting up the Test Environment.

Involved in Root Cause Analysis of the P1 Production Defects.

Projects include :

Data Center Migration from GrandJunction to Chicago :

TransUnion Healthcare Care acquired a company that was based in Grand Junction, Denver.

Spearheaded the project to move the Data Center to Chicago.

After settiing up the VMs, copying Databases and installing the software in the Chicago office there

was a three month parallel test run.

Core Pieces tested:

Reports generated were the same in both Datacenters.

BeyondCompare was used to test the Reports.

Using the tool Redgate the Databases were compared after a client file was processed in both.

Care Manager :

TransUnion Healthcare Care Manager provides an User interface for the Case workers to interview patients and create a ‘Care plan’ for the patients. It offers an interview tool which provides standard questionnaires for various types of Diseases and the ability to store and retrieve this information from the Database.

Benefits of Care Manager:

Allows the Case workers to prioritize the work on a daily basis.

Allows the Case workers to interview their patients.

Ensure the follow ups are done by the patients in a timely manner.

For P4P Organizations data is used to create the P4P reports.

TRIZETTO, Naperville, Illinois Aug 2011 – Apr 2012

Hands on QA Lead

IHMF ( Integrated Health care Management Foundation ) is one of the product developed/maintained in the Trizetto portfolio. The overall objective of the IHM Foundation Engine is to automate and streamline the flow of information between all participants in a healthcare related event. IHM is the systematic application of processes and shared information to optimize the coordination of benefits and care for the healthcare consumer. The IHM Foundation Engine is a component that will enable the realization of the IHM vision. The objective of the IHM Foundation Engine is to leverage TriZetto’s service oriented architecture (SOA) to enable healthcare payers to automate business processes.

For every release planned the Test plan activities and assigned work based of the Functional Specifications.

For every Build in a release involved in Installing the Software in QA Region.

Execution of Build Validation Testing and send Results to the SE team.

Automate the processing of a claim through QTP.

Defect tracking from Open to Closed status using Team Track.

Created processes to add test cases to Regression tests.

Performed In process audits and made recommendations to Management about Process improvement.

Worked with Functional testers to explore opportunities for Automation.

Worked with Performance Testing Team to improve the Performance of the system.

Analyzed and made recommendations to improve the End to End process of a claim.

BLUE CROSS BLUE SHIELD ASSOCIATION, Chicago, Illinois 2006 – 2011

National federation of 39 independent communities based and locally owned Blue Cross Blue Shield companies.

Hands on QA Lead

Interplan Teleprocessing Systems is a Software that handles these types of claims. This Software is release based. There are two releases with enhancements and updates to fix production defects every year.

For every release involved in developing, executing Batch System test, Regression test and Acceptance Test

Automate the Batch execution cycle.

Automate the Online processing of a claim through Hiperstation.

Defect tracking from Open to Closed status using Clearquest.

Created processes to add test cases to Regression tests.

Performed In process audits and made recommendations to Management about Process improvement.

Maintained LOADLIB information to create the Correct Baseline

Created ‘Compare’ programs to Compare the Outputs from the New release to the Baseline.

Worked with Functional testers to explore opportunities for Automation.

Worked in Performance Tracking systems to improve the CPU time used by the system.

Analyzed and made recommendations to improve the End to End process of a claim.

CAREMARK, Bannockburn, Illinois June 2005 – JULY 2006

Programmer/Lead

MED-D Project Design and Build:

Extensively involved in the Detail design and Development of COBOL II / DB2 modules to adhere to the MED-D plan.

Claims coming into the Caremark system are Adjudicated and the Financials like Co-pay, Maximum Out of Pocket Expense,

Maximum allowable Benefit are computed in the 'Core Engine' and relayed back to the Clients. These numbers were intensely tested in 'Regression testing'.

Was also involved in building a new system that will generate a 'Dynamic message' for each claim that passes through the system.

ALLSTATE INSURANCE, Northbrook, Illinois August 2004 - May 2005

Programmer/Analyst/Team Leader

HR – Payroll Conversion to SAP:

Lead a team of 5 Mainframe developers to develop reports that are driven from DB2 data. Stored procedures feed data to the COM object and the ASP pages.

Extensively involved in coding DB2 stored procedures and creating user defined functions for the main tool and for the reports.

Analyzed 20 payroll Mainframe jobs preparing file and report layouts. Definition interfaces for the SAP Payroll conversion project.

SEARS, Hoffman Estates, Illinois March 2004 - August 2004

Senior Programmer/Lead

IPS – Danaher Receipts/Invoices:

Danaher and Sears have contractually agreed to use the Sears copyright name ‘Craftsman’ on all Danaher industrial tools. For this Danaher will pay Sears a royalty on the sales of its industrial tools.

This project focuses on data transmitted to Danaher. Since Danaher can receive only EDI810s IBM has setup a job to convert EDI812(Sears standard) to EDI810 (Danaher standard). There are 3 feeds for this conversion.

Royalty for Danaher Manufactured products.

Claims reversal (SQC) for Non-Danaher manufactured products.

Royalty for Non-Danaher manufactured products.

Developed COBOL II/DB2 program to create EDI812s.

Also, involved in the QA testing in developing test cases and running the jobs in the QA Environment.

ALLSTATE INSURANCE, Northbrook, Illinois 2000 – 2004

Programmer/Analyst - Team Leader

ATLAS – Allstate Total Life Accounting System:

Financial planning for the insured and their dependents usually involves the purchase of at least one of two basic types of life insurance: term or universal life. Term provides a death benefit, whereas universal life combines a death benefit with a cash value. Allstate offers several versions of these policy types. The complex job of maintaining and updating the records for policy holders is handled by the staff at the Allstate Life Service Center (ALSC). They in turn rely on the ATLAS system for processing the large volume of information.

Transferred files via FTP to other business clients.

Automatic contractual changes.

Internal administrative processing.

Results reporting to policy holders, agents, and the end-user community.

Solved S0C1/S0C7 problems using DUMPMASTER, STARTOOL and SMARTEST.

Agents’ Book of Business and various other projects:

As Team Leader, lead the analysis/design phase while coordinating and coding the system.

Coordinated and resolved associated training and maintenance issues.

Being a nationwide application, this project required extensive interface with the Allstate Business and Legal user communities, to understand and define government and industry regulations and requirements. A major challenge was to produce a reliable user-friendly business application that provided safety measure concerning regulations and legal precedence.

Additional responsibilities included functioning as a Business Analyst responsible for working directly with the Business clients (Legal department and Data Center staff) for both new development and problem resolution efforts.

Environment: IBM 3090, OS/390, MVS, VS COBOL II, CICS, IMS, JCL, SDSF Endevor, VSAM, TSO/ISPF, DB2, QMF/SPUFI

EDUCATION

Bachelor of Engineering in Electronics

PSG College of Technology

Coimbatore, India

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