Healthcare Administration

Sharifa Yahaya

*** * ****** ******, *** ***, Gaithersburg, MD 20877

*******.******@*****.*** - 614-***-****

Work Experience

Administrative Assistant

MedStar Montgomery Medical Center, Occupational Health Department Jan 2016-Present

Provide customer service to staff members and employees

Answer department phones as primary operator and providing information concerning Occ. Health services

Intake appointments and providing necessary documents

Data entry into Electronic medical records (OHM) for the department

Assist with processing documents to meet OSHA and Department of labor filling requirements as requested

Provide clear communication to supervisors with update on workability and restrictions of their staff members

Assist disability case managers in retrieval of records upon request

Assumes additional responsibilities as requested

Executive Assistant

MedStar Georgetown University Hospital, Transplant Institute Dec. 2014 to Jan. 2016

Washington, DC

Responsibilities- Administrative

Manage 3 surgeons/physician calendars and schedules

Scheduling and coordinating meetings

Compile and maintain data and documentation

Assist and collaborate with the Management team on projects, activities, and creating interview schedules

Accumulation data, preparing reports and preparing meeting minutes

Coordinate academic related arrangements for physicians including flight, conference registration, itineraries and expense reimbursements

Coordinate administrative details related to responsibilities of Clinical director including planning, preparing and compiling necessary information and materials for routine or special projects

Gather and assist in compiling financial data, statistical data and reports for Administrator and/or physicians as needed

Create filling system and maintain confidential files

Skills Used

Multitasking

Attention to detail

Maintain professionalism and discreetness at all times

House Manager Nov. 2011 to Dec. 2014

Cori Care, Inc

Columbus, OH

Review medication bubble packs every shift to ensure that medications correspond with what should be remaining given the medication schedule

• Review Medical Administration Record every shift to ensure that it is documentation correctly

• Prepare for upcoming medical appointments by completing physician order form

• Supervise house team of 14 staff members in the daily care of residents

• Ensure rules and policies are adhered to per each customers Individual Support Plan

• Ensure appropriate staff ratios, quality services are delivered and met

• Lead a team that develops and promotes positive relationship with consumers

• Conduct regular consumer meetings

• Develops, coordinates and participates in all IHP/IPP meetings for consumers.

• Ensure records are properly maintained and paperwork prepared and submitted on time

• Provide guidance, mentoring, training and help with problem solving

Clinician Sept. 2009 to Nov. 2012

Cori Care, Inc

Columbus, OH

Enable customers to stay in their homes by monitoring and recording condition

• Assist customers and provide personal services

• Assist customers learn and acquire social, personal and decision making skills

• Maintain a safe, secure and healthy environment by adhering to standards and procedures, maintaining security precautions and following dietary requirements and nutritional standards

• Protects the home care agency by adhering to professional standards, home care policies and procedures

Sales Associate May 2006 to June 2008

Victoria's Secret

Columbus, OH

Part of a team which demonstrated excellent customer service in a hectic and fast paced environment

• Watched for shrink, select appropriate merchandise for customers, helped with the upkeep of the store while multitasking.

Education

Kaplan University Master of Health Care Administration (Organizational behavior, leadership, theory, and development as they apply to the healthcare Industry), July 2014

Bowling Green State University, Bowling Green Ohio Bachelor of Arts and Science, (Psychology Minor) August 2009

Additional Information

Professional Skills

• Demonstrate high level of confidentiality and discreetness

• Excellent oral and written communication skills

• Ability to plan, prioritize and meet deadlines

• Strong ethical behavior in support to the company

• Strong organization, analytical and problem solving skills

• Excellent time management skills, good time keeping and attendance records, and attention to detail

• Strong team leader and player

Technical Skills/Clinical Skills

• Microsoft Office (Word, Excel)

• PowerPoint- Presentation

• SPSS -Data entry and retrieval IDX/EHR- Internet Data Exchange and Electronic Health Record keeping EMR- Electronic Medical Record, Medical terminology ICD 9/10 and CPT Coding OHM-Occupational/Employee Health record keeping System

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