Sagar Soni

P.No.-B-** Laxmi vihar Meenawala,jaipur

E-mail: acurju@r.postjobfree.com

Phone: +917*********

OBJECTIVE

To pursue a career with a company having a global that encourage creatively and offers opportunity to learn and develop skills both in professional life, wish to use and enhance my knowledge to work in group.

EXPERIENCE

August 18th -2013-till date, TATA teleservices ltd. Rajasthan head office (Tata Docomo)

Current Profile : Customer support Engineer)

Key Responsibilities

• Handling department Switch, 2G & 3G Network complaints with coordination of technical team.

• Closing complaints with 100 % dedication of work

• To help the field Engineers for the maximum availability of the network

• All type of Provisioning like activation or deactivation of Tata GSM Services

• Preparing Roaster, Daily MIS & Preparing Dashboard for complains resolution.

• Maintaining Network Reports for all Circles

• Training & Development of new team members for providing first time resolution to Tata GSM Customers.

• Follow-up rigorously with Mail each complaint resolution from Switch, RF & CSD Department

• Reporting to O&M head(Operational & Management)-Huawei - Tata

April 2010-June 2013, Worked with Ramada Medical Center Satwa in UAE ( Dubai ). as a Receptionist

And back office executive

Key Responsibilities

• Responsible for all Patient .

• Handling all call related to any query regading to doctor.

• Responsible for preparing daily Patient data.

EDUCATION

• Secondary passed from Ajmer board of Rajasthan

• Sr. Sec. passed from Ajmer board of Rajasthan

• B.A from Rajasthan University

INTERESTS

• Listening to music

• Dancing & playing to cricket

PROFESSIONAL QUALIFICATION

• Operating System: - Windows 7.0/2000/ XP/ Vista

• Basic knowledge of computer

• Working excel

• System Software : CRM TIPPS & SEED and HLR used by Telecom sector.

STRENGTHS

• Hardworking,adaptableto people and places

• strong communication skills, flexibility & creativity

• Noble and generous with my work

• Ambitious, Patience and Will Power

PERSONAL INFORMATION

Father’s Name : Shri Guman Singh Soni

Date of Birth : 06/03/1991

Marital Status : married

Language Known : English, Hindi & local language

Date: Sagar Soni

Place:

Contact this candidate