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-Master of Personnel Management (M.P.M)-DLL&LW, With 6 years+ of work Experience in HRMS and 2 year+ in operation department with BPO & KPO industry.

TR-Type, Q. No;-42, Tansa Road East, Kadma, Jamshedpure-05.

+91-808*******

acure7@r.postjobfree.com

Functional Skills: - HRMS, Recruitment Life-cycle, Administration & Operations.

Key Skills:- Human Resource Management, Organization Development (OD), Performance Management System, Change Management, Resource Management, Employee Engagement/Welfare, Client Co-ordination, General Administration, Policy Design & Administration, Rewards & Recognitions.

PROFILE SUMMARY

A result-oriented professional with rich experience in managing the entire gamut of HRD functions with demonstrated leadership qualities.

Consistently ensured that HR policies and procedures have optimized value across overall organizational processes.

Excels in providing value added employee relationship services by resolving issues & ensuring satisfaction with the service norms.

Key member of Change Management processes that were successfully implemented for streamlining operations, building employee morale, controlling attrition and developing committed teams

Gained experience in facilitating Organizational Restructuring, Competency Benchmarking and Restructuring while working in diverse industry segments.

6 year+ of core HR functional experience.

2 year+ of experience as Process Executive with Infosys BPO Ltd.

CAREER HIGHLIGHTS

Efficiently designed & implemented Graduate Trainee Engineers Programmes scheme; took efforts to fast-track it so that graduates can obtain full professional status covering technical and professional matters.

Essayed a stellar role in design & organisation of Change Management Training Programme (Technical Growth, Cost Reduction, Attitudinal Change, Leadership Development, Team Work and Quality Approach)

Achieved highest ever recruitment (271employees) in the history of SUROJ Buildcon Pvt. Ltd. in the year of 2014-2015.

PROFESSIONAL WORK EXPERIENCE

SUROJ Buildcon Pvt. Ltd. Sr. Officer - HR & Admin

From April 2014 to Till Date.

About Company:- Business – SUROJ Buildcon Pvt. Ltd. are Operating for the Industrial & Institutional Constructions all over India with an approach governed by impressive track record of over 20 years in construction business.

Major Client/Projects:

ITC Pvt. Ltd., Sandvik Asia, PepsiCo, Colgate-Palmolive, MRF India, Watson-Pharma, Holtec Asia, Godrej, Chareon Pokphand, HCIPL, SCA,

MARS, KSPG..etc

Key Responsibilities:

Planning & preparing the manpower requirement based on the business plan for the year in consultation with heads of different functional areas.

Preparing the recruitment plan for complete year month wise with tentative cost of hiring, deciding on sources of the recruitment in cost effective manner.

Conducting selection interviews; preparing offer letter/appointment letter; completing joining formalities; preparing welcome circular; facilitating induction/orientation programmes for new employees.

Designing & developing the annual training plan & training budget; conceptualising training & development initiatives for improved productivity, building capability and quality enhancement.

Identifying the training needs based on the JD/behavioral and technical competencies/performance appraisal feedback for all employees in due discussion with department heads/Project manager.

Based on the training needs setting up the target for training programmes of the year; preparing the yearly training calendar and circulating it to all concern.

Finding out the internal & external faculties for each identified training needs. Arranging the training in a cost effective manner and preparing training contents and process used to judge the effectiveness of training.

Ensuring healthy employee-management relations in the organisation, by encouraging workers to voice their opinions on common platforms and promoting employee involvement in improvement activities.

Interfacing with management for implementing HR policies in line with core organisational objectives; facilitating Organizational Development (OD) plans for enhancing the operational effectiveness.

Managing appraisal process across the levels and active member in line to establishing framework for substantiating performance appraisal system linked to reward management.

Ensuring the high discipline standards of safety, discipline related to late coming, Absenteeism, break timings and reliving as per agreed norms.

Facilitating Small Group Activities through TPM implementation; organising employee engagement programmes, get together, team building exercises, etc. to enhance motivation levels and productivity

Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members

Prosonic Technologies Pvt. Ltd. Sr. HR & Admin Assistant

From May 2013 to Dec 2013.

About Company:-

Manufacturer Exporters / Manufacturers Of telecom equipment, security products, office equipments, Security systems for companies and commercial organizations.

Products:

Fire Alarm Systems / CCTV Camera Security Solutions / Access Control Equipments/ Video Door Phones / Nursing Bell / DVR / Mobile & Bomb Jammer / Metal Detector / Boom Barrier / EPABX

Key Responsibilities:

Manpower Planning- Analysis of Manpower requirement. Preparing job description along with the concern department for various positions.

Hiring – Executive search through company database, Job Portal search, Networking and Referral. Drafting Job Advertisements, Job postings, coordinating with placement agencies. Scheduling Interviews, Salary negotiations. Preparing Recommendations for Offers, Rolling out Offers to Candidates, and Coordinating with candidates till they join the organization.

Talent Acquisition and Resource Management- Responsible for requirement gathering and Fulfilling Manpower requirement across the departments. End to end recruitment.

On boarding Process: Pre-On boarding, on boarding and post on boarding activities. Facilitate Day One Orientation Program & Joining formalities for new joiners. Preparing the Induction Plans and conducting induction Programs, Analyzing induction Feedbacks.

Payroll and Salary Administration: Handling Payroll of Employees. To Process monthly payroll, make necessary entries for new joinees, separation cases, unpaid leave, and salary advances, Confirmation cases, change in salary during confirmation cases etc..

Data Analytics & MIS: -Responsible for preparing MIS Reports pertaining to hiring/Recruitments, attrition, exit, training, Appraisal, Leave, Attendance, Promotions. Preparing Quarterly Budget for HR to track the direct & indirect costs. Generate monthly HRDA report for data accuracy. Audit & Update HRMS records on a monthly basis to ensure 100% HR Data Integrity.

Letters & certificates – Dealing with employees joining formalities by issuing Offer letter, Appointment letter, Confirmation letter, Extension letter, Experience letter, Relieving letters, address proof, Promotion letters, Merit Increase Letters etc.

Exit Process- Handle the exit formalities like, initiating the exit communication meeting, exit interview process, completing the exit documents, preparing the full and final settlement, exit documents etc. Handling the queries related to full and final settlement of salary. Update HRMS with the leaver’s information.

Learning and Training Programs- Identification of training needs through process of performance appraisal. Coordination with External agencies and internal trainers for conducting training program. Measuring the effectiveness of training program. Planning and scheduling a monthly training programs and informing Managers to get the trainers.

Grievance Handling, Query Resolution & Counseling: Handling grievances/ queries raised by employees with respect to HR Operations, Confirmations, Leave & Attendance, Performance Management System and getting it redressed through the Manager/Business Head .Ensure closure to employee hygiene issues Identify and address people issues and encourage usage of HR Smart Desk for effective handling of queries and getting it redressed in a timely manner

Organization Development Interventions: Employees satisfaction survey, Birthday celebration of Employees, Planning cultural events & coordinating the event, Celebrating EMPLOYEE OF THE MONTH, Best Suggestion Award, Celebrating the Sports Activities (Indoor & outdoor), Celebrating the Cultural Activities.

Sara Beattie Group

Since Aug 2010 to Feb 2013.- Sr. HR Executive

From May 2008 to July 2010.- HR. Exe. (Recruitment)

Key Deliverables:

Assist and coordinate with recruitment department in preparation of manpower plan & accordingly prepare monitor and control, an efficient recruitment plan.

Receive all the job applications, sort and classify based on each profession and store in database for retrieval as and when required.

Experienced with high volume recruiting. Strong sense of urgency, flexibility, and adaptability.

Worked with hiring managers on all staffing related issues, such as recruitment, selection of candidates, offers, salary negotiation, interview techniques and closing candidates.

Dealing with the requisition process; carrying out telephonic interviews; Relationship Management and liaising with Hiring Managers on a daily basis; scheduling of final interviews, handling the rejection and offer process.

Experience on hiring of different software professionals like, developer/programmer, project lead, Sr. Architect, program manager/project manager, administrator, tester and business analysts etc.

Proficient in IT Recruitment, Staffing, Consulting, Outsourcing, Vendor Management, and building relationships with key internal and external stakeholders by serving them with our best of resources.

Client co-ordination, requirement mining &achieving desired goals.

Maintain the MIS reports (Recruitment Reports).

Maintained all the personnel files of the employees, performed record keeping for the customers and subcontractors.

Processed payroll on a monthly basis through ADP and verified the accuracy of payroll master files and answered all employee queries on payroll.

Performed invoicing for all the customers and all other accounts payable and receivable duties.

Performed all the administrative duties involved in running an office. Developed the company's employee handbook and educated the employees on company policies..

Incentive Report: Collating the approved incentive report on a monthly basis for uploading the Master Sheet for processing payroll. Till now I keep a track of incentive as it helps me in making the salary reconciliation for the month

Uploading timesheet data: Collating the timesheets received from the operations to make one composite timesheet data to ascertain the leaves availed data and LWP (Leave without pay) data for the month.

Promotion Report: Though this report does not get generated every month. However need to keep a track of promotions happen during the year.

Retention: Taking one –to -one on a regular basis.

Exit Formalities: To conduct the exit interview for the employees. During interview try to come up with the reason behind leaving the organization.

Conducting R&R: Conducting R&R (Reward & Recognition) for the process quarterly. Carried out the activity single handily thrice already.

Infosys BPO Process Executive

From March 2006 to May 2008.

Process: BT Wholesale

Key Deliverables:

Worked as technical support for broadband repairs with British Telecom.

Worked for the text support department of British Telecom.

Trained advisor’s on the Process.

Floor walker (Process Support), Act as mentor for new joinees and Team building.

Handled escalation issue.

Accomplishments:

Coordinate with the Team Manager to pass on the updates to all team members.

To perform Quality checks and compile a Quality sheet every month of whole team.

Received appreciation certificate for maintaining daily activities of team in the absence of Team manager.

ACADEMIC PROFILE

-Master of Personnel Management (M.P.M)-

Tenure: July 2003-July 2005

University: Pune

DIPLOMAS/TRAININGS:

-Diploma in Labour Laws &Labour Welfare from Sinhgad Law College, Pune University.

-Designed Diploma in Computer Hardware Engineering from Government Polytechnic College, Jamshedpur, Jharkhand.

PROJECT DETAILS:

1) -Organization: TATA STEEL, Jamshedpur

-Project Title: Effectiveness of J N Tata/ TQA process.

Studies carried out the effectiveness of J N Tata/S Viswanathan Total Quality Award.

2)-“HR ASPECTS IN THE HOTEL INDUSTRY”

Studies on overall Human Resources(HR) department in hotel industry was done based on a cumulative survey of 5 premier hotels of India – Hotel Le Meridian (Pune), Hotel Sun and Sand (Pune), Hotel Pride (Pune), Hotel Sagar Plaza (Pune), Hotel Nirulas (New Delhi).

STRENGTHS:

-Consistent Performer

-Good Team player

-Commitment

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