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Quality Manager

Location:
San Francisco, CA
Posted:
May 13, 2016

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Resume:

Ernest Whittaker

*** ********** ****** **. * Duncan, SC 29334

864-***-**** * 864-***-**** * E-mail: acurdu@r.postjobfree.com

OBJECTIVE

Quality Manager with 17+ years of management and leadership experience looking to transition into a Plant Management position where I may effectively prioritize and focus the efforts of the plant to achieve the company’s goals and objectives.

AREAS OF EXPERTISE

Quality Assurance Quality Control Root Cause Analysis

Problem Solving 5S Kaizen

FMEA ISO Standards ASTM Standards

8D Lean Manufacturing Waste Training

Continuous Improvement Supplier Quality Manufacturing

EDUCATION

BS, ASHFORD UNIVERSITY, Clifton, Iowa

Degree in Management

CERTIFICATIONS

Greenville Technical College

40 Hr. Lean Manufacturing

Purdue University

GD&T Quality Control

PROFESSIONAL EXPERIENCE

08/2011 - Present Barnet Polymers, LLC. Duncan, SC

Quality Manager/ Safety Team Leader

Promote awareness of customer expectation throughout the organization.

Execute Quality Management System changes across all levels of the organization and ensure their effectiveness.

Track and report on the performance of the Quality Management System.

Managed safety committee which was responsible for identifying unsafe operations plant wide.

Reviewed new equipment installations to ensure they were completed in a safe and timely manner.

Develop and control quality department budget while looking for cost saving opportunities.

Direct continuous improvement activities utilizing various quality tools and data analysis.

Manage ISO 9001 certification and ISO 17025 accreditation.

Organize and lead the investigation of internal and external customer complaints.

Integrate changes to ISO and ASTM standards throughout the facility and ensure their effectiveness through training and auditing.

Partnered with corporate engineering on new product development and the creation of control plans to achieve intended targets.

Participates in development and optimization of processing conditions.

Evaluates processes and quality systems for improvement opportunities and greater efficiency.

Provided leadership in the development and execution of FMEA’s.

Provides quality and technical leadership and assistance in all areas of the facility.

Manage engineering, laboratory and process technicians.

Developed cross functional teams to address quality and safety hazards.

09/06 – 08/2011 MP Husky, LLC. Greenville, SC

Quality Manager

Managed multi-site quality management system.

Wrote and implemented quality manual, procedures and operating instructions for all manufacturing divisions to be compliant with various quality systems such as ISO 9001, ANSI N45.2, and ASME NQA-1 and 10 CFR 50 Appendix B Quality Assurance Criteria for Nuclear Power Program.

Designed new inspection notification processes to ensure that the critical inspection points were properly tracked.

Interacted with R&D Technical Director, Structural Engineering Director and Production Engineering Department on a weekly basis to review the design and testing results of new and existing products.

Operated as lead auditor ensuring processes were compliant to established standards.

Performed Lean and Kaizen events to eliminate waste and improve work flow in assigned work area.

Developed Material Review Board to control and disposition incoming and in-process nonconforming material.

Organized and managed customer complaint/ nonconformance log to track company/ product performance.

Travelled to customer locations to understand quality concerns and take the appropriate actions to correct the issue.

Developed, tested and patented new multifunctional products allowing company to be competitive within new markets and eliminate single use parts and machinery.

Developed and oversaw approved supplier list and audited potential supplier’s processes and grading their ability to meet requirements defined by internal and external customers.

Developed and directed system for internal and external calibration of measuring, monitoring and production equipment and audited system to ensure compliance to the standard.

Developed and managed vendor quality performance by setting up receiving inspection processes to ensure product met or exceeded company’s requirements.

10/03 – 9/06 Glo-Tex International Spartanburg, SC

Quality Supervisor

Annually audited internal various departments throughout organization to ensure their compliance to written procedures.

Worked with vendors to design equipment and track orders.

Researched and purchased new and used lab equipment for product enhancement.

Interacted with customers to develop product control limits and specifications.

Implemented SPC program to track key processes and reduce production/quality non-conformances.

Tested products to ensure compliance to customer specifications.

Travelled to various manufacturing sites to ensure products were being manufactured to company specifications.

Calibrated laboratory test equipment to ensure accurate results are achieved.

Tracked and reduced cycle times for product development, labor and clean-up of new and

existing products.

Coordinated trial/pilot batches with production personnel.

06/02 – 10/03 Videojet Technologies Elk Grove Village, IL

2nd Shift Quality Coordinator

Checked and updated work instructions, procedures, batch cards and inventory control forms.

Developed and oversaw quality/safety improvement teams.

Operated as a member of the lean manufacturing team to reduce inventory and improve new product efficiency.

Responsible for all quality issues that arose on the 2nd shift.

Performed internal and external audits on various processes and customers.

Generated technical reports based on findings of materials tested in QC lab.

Responsible for implementing new quality programs that helped improve efficiency.

Member of the Continuous improvement team which identified processes that needed to be improved within the quality lab and on the manufacturing floor.

Performed cost savings projects to help reduce internal waste saving the company approximately $5,500 per year.

Performed root cause analysis of overfilled containers and formulated corrective and preventive actions.

Increased yield size of batch through reduction of overfilled containers reducing batch waste and increasing productivity and profitability.

12/98 - 06/01 Great Lakes Metals East Chicago, IN

QA/QC Manager

Developed PFMEA documentation, capability studies and control plans to support the Electro-site program that supplied Ford, Chrysler and GM Corporations.

Performed gauge R&R studies to reduce variation and bring process under statistical control.

Contributed to the development and maintenance of the plants’ ISO 9002 and QS 9000 certifications.

Reviewed and revised company policies and procedures related to ISO and QS standards.

Worked with outside design engineers to develop new process control coating technology.

Provided technical expertise and assisted maintenance engineers in supervising various projects.

Other responsibilities include controlling and organizing the flow of quality control’s paperwork, inventory of quality control’s equipment and monitoring monthly inventory usage.

PROFESSIONAL AFFILIATIONS

ASTM D-20 Standard Review and Voting Member

United Way of the Piedmont – Community Investment Process Advisory Volunteer

COMPUTER SKILLS

Microsoft Word Microsoft Excel Microsoft Outlook Presentation Lotus Notes AS400

Minitab Crystal Reports Internet



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