Professional Experience

First Federal Bank of the Midwest/First Insurance Group, Defiance, OH

Vice President, Human Resource Manager M arch 2008-Present

● Directly provide HR support for 200+ managers and employees on various HR matters including benefits and payroll.

● Serve on the Leadership Team for First Insurance Group providing strategic HR functionality, including the development of a behavioral based-incentive program, creation of salary ranges, and serving on the acquisition team.

● Counsel managers on recruitment, hiring, corrective action, performance management, termination and investigation procedures, and reducing liability and turnover.

● Partner with business unit leaders to improve operational efficiencies, ensure compliance and identify expense solutions to drive higher profits.

● Provide coaching and development to key talent, staff and interns to develop skills and abilities to prepare for career progression.

● Ensure and maintain compliance with all federal and state employment regulations including but not limited to EEO, ERISA, HIPAA, FMLA and Affirmative Action.

● Talent acquisition through traditional methods, networking and through building relationships with career services departments at colleges and universities.

● Facilitate regular meetings for commercial lending staff which include training, process improvement and product knowledge.

● Conduct new hire employee orientation and onboarding.

● Design, develop and present various managerial and leadership training.

● Supervise interns and retail float CSRs.

Accomplishments: Actively participated on the acquisition team and played a major role of the inclusion of Bank of Lenawee employees into First Federal Bank; sourced, procured and implemented a new Performance Management System to streamline processes, for elimination of redundant data entry of employee information and increased operational efficiencies.

Bank of Lenawee, Adrian, MI

AVP, Training & Development Officer October 2002-March 2008 Human Resource Representative

● Designed, developed and delivered of training, including sales, service and HR related topics.

● Identified training and development needs.

● Analyzed compensation annually and managed compensation on an on-going basis.

● Performance management monitoring and review.

● Administered information technology systems including CRM, learning management, HRIS, and CSR processing systems.

● Trained all new retail employees on processes, procedures, systems and regulations.

● Served as a corporate culture advocate.

● Acquired talent and conducted new hire employee orientation.

● Conducted employee corrective action, termination and exit interviewing

● Affirmative Action, EEOC and salary survey reporting. Accomplishments: Research, design, implementation and corporate training of CRM, learning management system and competency-based performance management system; Design and implementation of corporate university; Training and implementation of on-line teller transaction processing software; Employee of the Quarter for Service, 2004; one of only 600 training professionals in the US selected by the American Society for Training and Development to design the Certified Professional in Learning and Performance professional designation

Frozen Specialties Incorporated (FSI), Archbold, OH Credit/Cash Manager February 2001-October 2002

● Determined creditworthiness of current and potential customers.

● Performed accounting functions related to accurate balancing of cash accounts.

● Reconciled accounts receivable, accounts payable, and cash at month end.

● Managed cash flow for FSI and its two affiliates.

● Forecasted cash flow to FSI and affiliates based on sales trends and expenses data.

● Collected funds from delinquent accounts.

● Allocated funds to proper general ledger accounts through journal entries. Accomplishments: Reduction in accounts receivable days from 23 to 19 days; reduction of month-end reconciliation of accounts receivable and cash accounts from three days to one day Silbond Corporation, Weston, MI

Office Manager May 1994-February 2001

● Supervised administrative staff and all temporary employees

● Performed various human resource functions to support both union and non-union employees

● Participated in union contract negotiations

● Union and salary payroll and related reporting

● Administered benefits plans with support from third party administrator

● Led quality improvement teams

● HRIS administration

● Acquired talent and conducted new hire employee orientation.

● Completed human resource statistical reporting and record keeping

● Completed hazardous materials tracking for daily OSHA reporting

● Vendor relationship development and maintenance

Other Relevant Experience/Education

● College course work concentrating on business management, business administration, HR and organizational relations.

● Human Resource Management School; Graduation School of Banking, Madison, Wisconsin

● Various courses in human resource, training and employee development through the Society of Human Resource Management and American Society of Training and Development;

● Board of Directors for the Human Resource Association of Southeast Michigan-Served as Treasurer for four out of ten years and have served other positions includedMembership Chair, Communications Chair and Foundation Chair.

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