Customer Service Management
Resume:
Dipl. Volkswirt (Univ.) Michael Marquard, Schillerstr. 41, 80336 München Tel.: 0049
1-590-***-**** E-Mail: ***********@*****.**
CV Michael Marquard
Treasury Interim Specialist
Unity Media AG Köln 09/11-11/12
Thomson Reuters,
London and Munich 11/12-04/13
CTS Eventim Bremen 06/13-08/13
Texas Instruments; Nice 11/13-06/14
Daimler AG, Stuttgart 09/14-03/15
Wolford AG, Bregenz 03/15-06/15
Credit Plus Bank, Stuttgart 07/15-02/16
02/2002 - 09/2010 Treasury Specialist,
European Aeronautic Defense and Space Company,
Paris and Munich
Cash Management
Financial Reporting
Settlement FX, IRS, Money Market
Reporting
CRM
03/2000 - 12/2000 Treasury Specialist,
Fiat Munich and Turin
Cash Management
Dealing FX and Money Market
Reporting to HQ in Torino Italy
Relationship Management
Month End Closing
Settlement FX/MM
02/1999 - 02/2000 Treasury Specialist,
Hypo- Vereinsbank AG, Munich
Financial Disposition
Investigation FX, IRS, MM
Reporting and Analysis
Commercial Correspondence
Statistics
Customer Service and Advice
•
04/1996 - 03/1998 Specialist Customer Service and Advice, Quelle Bank
Customer Service and Advise B2C
Coaching, Trainer for new employees
Sales Management for Loans and Deposits
Financial Analysis Statistics and Reporting
•
02/1995 - 04/1996 Specialist Customer Service,
Franken WKV Bank
Customer Service and Advice,
Credit Control
Statistics and Reporting,
University:
10/1986 - 12/1993
01/2015 – 12/2016
Study of Economics at the
Friedrich-Alexander-University Nurnberg (FAU)
Economics
Statistics
Political Economics
Macro- and Micro Economics
Banking
Controlling
Accounting
Graduation as: Dipl. Volkswirt
Remote Study of International Economics
at University Hagen (Master of Economics)
Apprenticeship
09/1982 - 08/1984 As Office Clerk at the Airport in Munich: Accounting
Organisation
Controlling
Graduation as: Bürokaufmann
Language
German Mother Language
English fluently
Good Knowledge of French and Italian
Basic Knowledge in Spanish
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