Daniel Vasquez Jr.

*** ***** ******, ***** *****, NJ 08861

Phone: 862-***-**** – Email: acuqpd@r.postjobfree.com

OBJECTIVE

Seeking to succeed in an entry level IT, Junior Tech, Help Desk, or clients support positions; where I may utilize my Information Technology skills and education.

EDUCATION

Lincoln Technical Institute, Edison, NJ 05/2015

Computer & Network Support Technician – Certificate – 3.64 GPA

Perfect Attendance various modules

O&M University - Dominican Republic 10/2005

Engineer in Computers and System

Bachelor degree completed

Institute for Teachers Formation Salomé Ureña – Domincan Rep. 2006

Pedagogy and Education Skills for Teachers

QUALIFICATIONS

Learned Soft Skills required for effective customer service and support

Computer support, examined operative system functions and computer architecture

Hans-on PC troubleshooting, repair and maintenance, CCNA and A+ related class.

Network training including LANs, WANs, protocols, topologies, transmission media

Troubleshooting, routers, switches TCP/IP, pinging and tracing, testing standards.

Installed, configured and administered MS-Windows XP, Windows 7 and windows 8

Implemented, monitored and optimized desktop environment using Group Policy

Studied security solutions (access control and auditing, authentication, encryption)

Application: PC skills, Microsoft Office Suite 2010 – 2013.

Operative Systems: Windows XP, Vista, Win7, Win8

Multilingual Speaker: English, Spanish, Portuguese, German, also some Italian and French

PROFESIONAL EXPERIENCE

IBM Computers – Middlesex Area, NJ Feb 2016

Service Desk - Installer

Working with one of the most emblematic computer companies of all times: IBM. Taking care of installations, Deployment, troubleshooting, remote assistance and Help desk.

Visiting different sites all over the state, working directly with clients to deliver excellent and efficient computer services, and technological solutions.

Installation and replacement of PC project, Lap Tops, Printers, Monitors, UPS, networking environment, hardware and software.

Computer Data Source - Eatontown, NJ March 2015 - Sept 2015

Junior Technician

Successfully completed 90 hour internship and was hired as a full-time Junior Technician

Assisted in managing logistics of computer parts and meeting supplier needs

Rebuilt equipment and refurbished various computer parts such as servers, mainframes and personal computers

Accountable for electronically tracking all computer equipment and parts for numerous clients

Responsible for NetApp / EMC servers and mainframes operating systems - applications and administration / Logistic

G4S Security Solutions - Avenel, NJ July 2011 - May 2015

Security Officer / Shift Supervisor

Supervising officers, Monitoring alarms and Software.

Customers service and information for human resources and associates

Filling reports with Yard management software for logistics allocation and distribution, inbound and outbound.

Ministry of Education of Dominican Republic 2000 - 2011

Teacher / Director Assistant

I taught technology to students from 4th to 8th grades, substituting the director, organizing events, Technological coordinator, performed as an instructor. Dominican Republic.

AVAPS Touristic Salesmen Association - North Coast, Dominican Republic 1995 - 2000

Sales Represent – Sales Man – Sales Supplier

ADDITIONAL EXPERIENCE

Compu-Star, computer school Dominican Republic

Quality of Basic Education OEA (Washington DC, Buenos Aires, Argentina)

English Teacher Success Languages Institute

Dominican-American English institute

VOLUNTEER AND OTHER ACTIVITIES

Chaplain – United Chaplains of America – NY, USA Feb 2015

President of ‘Voz de Arcangel’ ministries – Christian music producer, song writer and singer with a completed CD in Spanish ‘Sanando Heridas’ Healing Wounds.

Currently producing his 2nd musical album, also in Spanish: ‘Sonido de Esperanza’ Sound of Hope.

Reference available upon request

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