Karen Caillouet

Cell: 504-***-****

Email: acuqmc@r.postjobfree.com

Professional Summary

Office management and administration professional with experience in the following areas:

General Ledger Accounting

Policy and Procedure Documentation

Payroll Processing

Information Technology Support

Recruiting, Onboarding & Terminations

Facility Site Management and Expansion

Software Proficiencies

MS Outlook, MS Word, MS Excel, Wordperfect, Small Business Server 2003, PC Law, Amicus, Timeslips, QuickBooks, Freshbooks, Olympus DSS, Open Office, Skype, Shoretel, and Delteck

Professional Experience

Territory Account Manager

Des Moines, IA

Excell Marketing, L.C.

Present

Comply to Plan-O-Gram specifications per manufacturer’s direction

Coordinate with store managers to increase merchandise visibility and sales

Process credit returns for expired and damaged merchandise

Push seasonal and new release merchandise

Human Resource / Accounting Manager

Addison, TX

AdMasters, Inc.

eMedia Group, LLC.

2014-2015

Interview candidates for open sales and staff positions

Onboarding of new employees and terminations

Policy and procedure implementation and compliance

Create estimates and invoices for monthly advertising services for 25-50 clients totaling 100K

Maintain accounting records in QuickBooks

Process bi-weekly payroll for 10 employees through Compupay

Create journal entries to record payroll totals from Compupay in QuickBooks

Independent Contractor – Retail Merchandiser

South East Louisiana Region

Various Companies

2012-2014

Execute retail assignments and product audits per manufacturer’s specifications

Read plan-o-grams and set merchandise accordingly

Prepare daily reports according to survey questions provided by manufacturer

Co-ordinate product placement with store managers and verify inventory counts

Office Administrator

New Orleans, LA

Livaccari, Villarrubia, Lemmon LLC.

2010-2012

Corrected erroneous general ledger and trust accounting transactions from prior periods in PC Law accounting software program

Prepare general journal entries and financial statement for review by virtual CPA

Code accounts payable invoices and prepare disbursements checks weekly

Generate approximately 100 pre-bills and invoices each month

Communicate with clients regarding past due balances and payment arrangements

Recruit candidates for open staff positions

Conduct interviews, submit job offers, conduct onboarding, and orientation for new employees

Create positive office environment and improve staff morale

Create compensation statements for all staff members

Execute employee terminations as required

Administrator

New Orleans, LA

Stanley, Reuter, Ross, Thornton & Alford, LLC.

Reason for leaving: Accepted employment offer closer to home

2008-2010

Prepared monthly invoices for approximately 100 clients

Research insurance companies to provide new medical benefit plan for staff members

Develop and implement new policies and procedures for staff employees

Process semi-annual staff evaluations for 6 employees

Staff recruiting, onboarding, and terminations as required

Office Administrator

New Orleans, LA

Degan, Blanchard and Nash, APLC

Reason for leaving: Offered position at smaller law firm

1999-2008

Finance

Prepared monthly billing totaling 500K including electronic billing submitted to insurance companies

Maintain banking relationships and daily cash flow management

Review monthly accounts receivable and collection of past due balances over 60 days

Code accounts payable invoices and prepare disbursements checks weekly

Reconcile all bank accounts and general ledger sub-ledgers

Meet with third party vendors and negotiate pricing structure for office resources

Process payroll through Paychex for 45 employees

Submit employer and employee contributions for all retirement accounts including 401K accounts

Human Resources

Recruit, interview, present employment offers, and conduct orientation for new employees

Preparation annual and quarterly evaluations for 15 staff members

Communicate with third party employee benefits management companies for all insurance renewals including medical, long term disability, and life insurance policies

Create positive employee morale by scheduling social events and positive reinforcement of superior work performance

Manage disciplinary matters and terminations per office policy

Draft and implement employee policy handbook and office procedures

Facilities Management

Procurement of office equipment, furniture, and IT resources

Co-ordinate build-out of office space and leasehold improvements

Co-ordinate opening of satellite office after Katrina including all facility needs in order to ensure continuity of business following a major disaster

Creation and implementation of disaster recovery procedure for firm's future needs

Manage satellite office

IT Support

Coordinate major IT upgrades, maintenance and troubleshooting by outside IT vendor and also provided immediate on-site IT support for software and hardware problems reported by all employees

Research and procurement of all IT hardware and software

General Management

Meet with managing partners to discuss administration agenda for the firm including strategic planning

Preparation of annual professional liability application for insurance renewal

Professional Associations

Association of Legal Administrators 2000-2012

Chairperson – Community Challenge Committee 2003-2004

Society for Human Resource Management 2004-2012

Licensure

Louisiana Real Estate Commission – Realtor 1999-2012

Louisiana Department of Insurance – Health and Accident Producer 2012-2014

Education

H&R Block – Income Tax Preparation Courses 1996

University of New Orleans – Accounting Concentration 1982-1984

South Louisiana Vocational – Technical Institute – Accounting Certification 1979-1980

Contact this candidate