Customer Service Data Entry

*** ******** **

Pittsburgh, PA *****

Phone: 412-***-****

E-mail: ********************@*****.***

Jimmy D. Scott

Objective

To seek out and secure a long-term Part-time or Full-time A.M. or P.M. position within a well maintained company/or medical facility with the intentions to utilize my experience and skills to enhance the workflow and to grow with the facility.

Summary of qualifications

Customer Service and Telephone

Communications

Data Entry

Filing

Proficient in Windows Applications such as:

Word

Excel

Power Point

Strong work ethics

Detailed oriented

Work experience

Clerk II Pharmacy 2016 – Present CVS Caremark – Pittsburgh, PA

CV all activity.

Followed standard operating procedures, problem solving, and troubleshooting with minimal guidance.

Sorted mail

Inspected and prepped scanned orders.

Managed document storage, retrieval, and order entry validations.

Supported and demonstrated solid commitment to customer satisfaction and quality.

Supported and adhere to company policies and procedures while maintaining a clean and safe work environment.

Manger 2005 – 2015 Streets Life Apparel – Pittsburgh, PA

Operated and maintained Tee shirt embroidery business.

Managed money and payment receipts after a sale.

Ordered, purchased, and counted inventory.

Negotiated with potential buyers while using my Customer Service skills.

Office Assistant 2003 – 2004 Tadiso – Pittsburgh, PA

Processed pictures of the numerous patients that checked in and out for treatment.

Performed Data Entry daily in order to maintain proficient and accurate information in a client(s) record.

Filed client progress notes and records alphabetically, numerically, and electronically.

Office Clerk 2000 – 2002 Duquesne Light Company – Pittsburgh, PA

Maintained customer accounts.

Logged data information on the CPU.

Delivered inner and outer office mail throughout the building.

File Clerk (UPMC) 1996 – 1997 Marsetta Lane Temp Agency – Pittsburgh, PA

Sorted and delivered mail to various departments while following HIPAA regulations by utilizing patient/doctor confidentiality.

Kept account of the incoming and outgoing mail to help keep the flow of the department organized.

Contacted patients to help schedule doctor appointments and to arrange a Primary Care doctor for their care.

Salesman 1994 – 1995 Allegheny Marketing - Pittsburgh, PA

Took inventory of company supplies

Organized customer accounts by utilizing my Bookkeeping skills.

Exchanged merchandise for the sale of a product to clients.

Education

Connelly –1997 Pittsburgh, PA

GED received

Duff’s Business Institute 1997 – 1999 – Pittsburgh, PA

Certificate received (Computer Operator)

Maintained a 3.0 average

Attendance award received

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