Administrative Manager/ Assistant

Sandy L. Decz

** ****** ***** ~ Cheektowaga, NY *4225-2526

Phone: 716-***-**** email: *****@***.***

Integrity, Professionalism, Organization, Efficiency, Confidentiality, Creativity, Productivity and Patience

Professional and energetic Administrative-Executive Assistant with varied experience serving top level executives in Buffalo, NY. Experienced 3-1/2 years also as an Accounts Receivable Specialist. In all my positions, task time has been reduced, in some cases from 3 days work turn-around to hours increasing efficiency. Highly organized, analytical thinker with strong communication skills.

Proficient in the use of computers and very adaptable to learning company-based programs.

COMPUTER EXPERTISE:

Word processing @ 85 wpm * Data Entry @ 10,000 kpm * MS Windows * Microsoft Word * Excel * PowerPoint * Outlook *

Sage 90/100 * Quicken * Internet Research * Graphic Design * Adobe Photo & PDF * Lotus Notes * & more!

PROFESSIONAL EXPERIENCE:

ANIMAL SUPPLY CO./PET NET DIST. – 2470 Walden Ave., STE 500, Buffalo, NY 14225 June 2012 – Dec. 2015

Accounts Receivable Specialist/Manager – reporting to President & V.P. & Sales Dept. Office Closed.

Solely handle the Accounts Receivable Department including customer service, letters and phone calls, reporting. Sage 90/100 systems. Daily duties include bank deposits, credit card payments, credits, RMA’s and invoicing, and billing. Review orders and make required corrections to invoices. Release batches, post orders and payments.

Review and follow up on delinquent accounts. Answer phones and take orders when needed.

Managed over $12 million dollar in annual sales for 550 retail dealers in four states

Handling difficult situations while still maintaining a positive customer relationship

Limited losses to less than .01% of sales

Decreased inventory posting turn-around time from 1 week to 2-3 days

Decreased invoice approval time from 1-2 days to 1-2 hours

Decreased dollar posting turn-around time from 4 days to 1 day

LAMM POST MANOR & GROVE – 962 Wehrle Drive, Williamsville, NY 14221 Feb. 2005 – Sept. 2013

Assistant to Manager / Graphic Designer – reporting to Manager Position eliminated.

Assisted in event planning and execution; designed/maintained all menus, forms, and signage for the events

Served as Bartender (basic bar), Kitchen Assistant and Server for parties from 30 to 1000 +persons.

Designed and maintained menus for Manor, Grove & Lounge; website design and updates

Computerized inventory & event record-keeping reports

AON/COMBINED INSURANCE – 2801 Wehrle Drive, STE 1, Williamsville, NY 14221 Oct. 2007 – Apr. 2008

Regional Sales Assistant – reporting to Regional Manager Position eliminated

Assist Regional Manager, Sub Regional Manager and 8 District Managers as needed. Manage office, including ordering supplies and awards. Daily sales reporting to corporate office. Compile data to weekly and daily reports. Reporting (CICA computer program Quicken, accounts payables, budget reports, expense processing, create weekly 3 sales newsletters; meeting & travel arrangements.

Compiled weekly sales newsletters with updated Sales Associate accomplishments

Created and presented presentations at Regional Sales Meetings (Pittsburgh, PA)

NEW YORK STATE RESTAURANT ASSOCIATION – Western New York Chapter Aug. 2001 – Dec. 2007

Administrative Assistant /Treasurer – reporting to President and Board

Home based job as needed, except for meeting and function attendance. Accomplish all administrative duties for WNY Chapter of NYSRA to member restaurants & associates (210) covering 8 counties in WNY, board meeting minutes, graphic & form design, event planning and all chapter financial reports. Note nothing was computerized when I began in this position.

Computerized financial & event record-keeping and chapter forms all Chapters can use

Created reservation system and WNY Chapter database

Orchestrated events from small board meetings to parties of thousands

RESUME OF SANDY L. DECZ PAGE 2

BISON FOODS DIVISION - UPSTATE FARMS COOPERATIVE, INC. - - 196 Scott St. - Buffalo, NY 14204

Executive Administrative Assistant – reporting to General Manager

Promoted to Marketing & Business Administrator August 1998 Aug. 1995 – Jul. 1999

Assistant to General Manager and all dept. heads. Meeting minutes, presentations, cost and engineering reports, forms development. Editor/Creator of company newsletter; event and promotion planning; designing ad specialties, advertising and literature.

Assisted in establishment of Upstate Foodservice Division

Originator and Editor/Publisher of company newsletter; Organized all employee events

INTERNATIONAL IMAGING MATERIALS (IIMAK) - 310 Commerce Dr. - Amherst, NY 14228 Aug. 1993 – Dec. 1994

POSITION: Executive Secretary reporting to District Manager

Formatted layout of new condensed Company Catalog in MS Word and Excel

Assisted Marketing Manager establishing pricing program

LITELAB Inc. – 251 Elm St. – Buffalo NY 14203

POSITION: Executive Assistant to Owner/CEO & Director of Operations Feb. 2000 – Jul. 2000

THE ABC Companies – 1100 Main St. – Buffalo, NY 14209 Sept. 1999–Feb. 2000

POSITION: Executive Assistant to CFO, VP Sales & MIS Manager

THE COLAD GROUP, INC. - 701 Seneca St. - Buffalo, NY 14210 Aug. 1990–Aug. 1993

POSITION: Administrative Assistant/Office Manager reporting to President and VP

MIDDLE ATLANTIC WAREHOUSE DIST. - 601 Vickers St. - Tonawanda, NY 14150 Mar. 1985–Oct.1990

POSITION: Executive assistant reporting to CEO, President, and 2 VP’s

EDUCATION:

VILLA MARIA ACADEMY – Business/Administrative/Secretarial major. National Honor Society Member - 2 yrs.

OTHER ACCOMPLISHMENTS:

Radio DJ, Live on air radio show co-hosting “Polka Menu” Show on WHLD and WXRL 2002-2005

Published poet and photographer.

Contact this candidate