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Administration, Insurance Operation, Transport, Soft Services, Budgets

Location:
Mumbai, MH, India
Salary:
12-15 lacs
Posted:
May 12, 2016

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Resume:

CURRICULUM VITAE

HADKAR DNYANESH BHASKAR

***/*, **** ******** ***** CHS,

Pantnagar, Ghatkopar (East), Mumbai – 400 075.

TEL: 961-***-****/ 996-***-**** / 989**-*****

E- mail: acuq6x@r.postjobfree.com

QUALIFICATION PROFILE

Seasoned professional with solid & progressive experience in all facets of Administration & Operation. Possess Bachelor’s Degree in branches of Automobile & Arts. Highly skilled in collaborating with all members of organization to achieve business & financial objectives. Adept in streamlining administrative & operational processes & introducing process improvements. Proficient in Insurance Business, Microsoft Office & Presentation. Additional core competencies include:

Policy & SOP Formulation Budget Management & Forecasting

Branch Administration Techno-commercial Negotiations

Event Management Network (Vendor) Development

Strategic Planning Fleet & Transport Management

Facility Management Key Account Management

Asset Management Inventory Management

Claim Management Cafeteria Management

Loss Minimization Dispute Management

Car Re-marketing Government Liaising

MIS Internal Audit

HVAC Security Management

CAREER HIGHLIGHTS

Spearheaded efforts to control increasing losses in Marine Insurance Business (New Car Transport) & successfully launched “Loss Minimization Program - 2015”. The pilot run has brought down the losses to ZERO.

Traditional way of car re-marketing was overturned in 2014 by introduction of project “Online Auction – Car Re-marketing”. This introduction increased frequency, effectiveness of auctions & P & L report has recorded first ever profit of 1.25 Cr in 2015.

Remained key organizer in Auto Expo 2014 for Volkswagen Group

Negotiated Motor Insurance business for Volkswagen Group at better terms & conditions than previous & recorded savings of INR 1 Cr. in premium in 2013.

Techno-commercial negotiations in Marine Insurance business for Volkswagen Group have witnessed savings of INR 2 Cr. in premium since 2012.

Remained instrumental in organization of Auto Expo 2012 for Volkswagen Group

Successful management of dual events like “Global CEO Event” & “Minister President Event” which were organized in three different cities at the same time in 2011

Awarded by RTO, Pimpri Chinchwad & PCMC for active participation in “Road Safety Campaign – 2011”.

Was solely responsible for Transport Management for “Asian HR Summit” in 2010

Developed harmonious relations with Government offices which resulted in recovery of RTO TAX worth INR 2 Cr. from RTO & Octroi worth INR 1 Cr. from BMC.

Remained Key Account Manager for accounts like Tetrapak, Atlas Copco and Volkswagen India for Lease Plan during 2007-09.

Was awarded with Best operational branch of India

PROFESSIONAL BACKGROUND

Volkswagen Group Sales India Pvt. Ltd. (January 2010 – January 2016)

Chief Manager (HOD) – Company Car Admin / Insurance (Motor / Marine / Warehouse) / Car Re-marketing / General Administration

Reporting to Managing Director – Group Volkswagen

Provided leadership & direction to all aspects of administration, insurance business & car re-marketing. Engineered & excelled administration department at HO & Regional level to meet business targets.

Key Achievements:

1.Administration

Developed new policies & SOPs to bring the functions to normalcy

Strategically converted department into profit center

Developed a disciplined & organized team of drivers by organizing trainings on business etiquettes, language, safe driving, etc

Engineered more effective fleet management systems for more efficiency & curbed fuel pilferage

Brought down maintenance costs

Cut down travel expenses by introduction of effective management of pool business

Developed invoice clearance system to streamline dealer/vendor payouts

Designed Agreements & SLA to monitor vendor performance

Integrated Customer Satisfaction Survey (CSS) system to monitor administrative performance of department.

2.Insurance (Motor/ Marine / Warehousing)

Acquisition of insurance business

Designed process for RFQ & appointment of insurance partner

Tuned service providers with business expectations

Streamlined insurance claim process

Analyzed insurance business & introduced “Loss Minimization Program” which brought down the losses to ground zero.

Developed Dispute Management System to bring Dealer/Insurer/Transporter in harmony.

3.Company Car Re-marketing

Acquisition of Car Re-marketing business

Analyzed & pointed out loop holes of traditional method of business. Then enhanced pool of vendors & introduced “Online Auction Portal” which increased efficiency & profitability of business. Also explored new market areas to capitalize resources.

To enrich efficiency of re-marketing business, introduced new approval methods & assisted automated invoicing system.

Developed pricing tool for car re-marketing.

Engineered follow up system to curb RTO TAX LOSSES & recovered RTO TAX worth INR 2 Cr. from RTO & Octroi worth INR 1 Cr. from BMC.

Was certified by VP (Internal Audit) for most compliant department of organization.

Lease Plan Fleet Mgmt. (I) Pvt. Ltd. (Sept. 2007 – Jan. 2010)

Branch Head (Pune)

Reporting to National Head – Operations

Being instrumental in branch administration & business development, developed team of 5 executives & 27 drivers. Stabilized branch operations & provided direction to achieve branch targets and organizational goal.

Key Achievements:

Remained instrumental in Branch Administration, Key Account Management, Business planning & strategy.

Enriched existing business with association of accounts like Volkswagen, Tetrapak, Atlas Copco, etc.

Implemented Customer Satisfaction Survey (CSS) to monitor performance of operation team.

Emphasized on optimum fleet utilization to increase operational profit.

Organized “Driver Training Programs” & introduced “Driver Encouragement Programs” to enhance driver performance & eradicate fuel pilferage, reduce accident cases which increased operational profit of branch.

Developed operation team to meet requirements of event management, invoicing & recovery management, reporting (MIS), finance operations, fleet maintenance, etc & be more compliant towards Policies & Procedures of organization.

Remained instrumental for cohesive business between Union & Management

Avis Rent A Car (Oberoi Group) (Mar. 2006 – Sept. 2007)

Senior Travel Executive (Hotel The Oberoi)

Reporting to Area Manager – Operations

Remained shift incharge at travel desk of THE OBEROI & HILTON TOWER at Mumbai.

Key Achievements:

Optimum utilization of resources (drivers & cars) to increase profitability of branch.

Effective use of Galileo system simplified Reservation, Invoicing & payment processes.

Prepared & presented daily business reporting to management.

Wheels Rent A Car (TCI Group) (Dec. 2004 – Mar. 2006)

Fleet Manager

Reporting to National Head – After Sales

Key Achievements:

Maintained balance between maintenance forecasting & effectiveness of fleet to achieve business targets

Remained influential in driver management, RTO affairs, insurance business, sale and purchase of vehicles

Assisted operation team in reservation, billing & payment recovery

Kohinoor Technical Inst. (Dec. 2003 – Dec. 2004)

Automobile Instructor

Reporting to Principal

M & M Pvt. Ltd. (Tractor Division) (Oct 1996 To Mar 1997)

Assembler SS-II (Pre- Delivery Inspection)

Reporting to Supervisor

Sai Services Pvt. Ltd. (1993 - 1994)

Apprentice (Maintenance)

Reporting to Works Manager

EDUCATION & CREDENTIALS

Bachelor of Engineers in Automobile – Institute of Automotive Engineers, Chennai in 2000

Bachelor of Arts in History – YCMOU, Nasik in 2002.

Certified Internal Auditor – TUV SUD South Asia Pvt. Ltd. in 2011

Licentiate Degree in Insurance - Insurance Institute of India (III) (Appeared) expected completion in 2017

Master of Business Administration in Human Resource & Industrial Relation - Welingkar Institute of Management (Appeared) expected completion in 2018

PERSONAL DETAILS

Date of birth : 05 July 1976

Fathers name : Mr. Bhaskar R. Hadkar

Marital Status : Married

Hobbies : Reading, traveling and cricket.

Languages known : Hindi, English and Marathi.



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