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Customer Service Manager

Location:
Houston, TX
Salary:
35000
Posted:
May 12, 2016

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Resume:

Nastassja Flakes

***** **** **** ***** #**

Houston, TX 77060

832-***-****

acuq6v@r.postjobfree.com

Objective: Seeking a position in the Shipping and Receiving field. I’m Confident that my skills and qualifications of 10 + years will be beneficial to your company. Excellent in fast learning, have knowledge of managing shipping and invoice paperwork as well as electric equipment. Also familiar with Microsoft software and stable work history along with good work ethics.

Experience: Walmart #4526 Houston, TX

Shipping and Receiver Manager 10/03/2010 to 07/24/2015

Ensuring accurate receiving by verifying vendor invoices, merchandise quality, and quantity received.

Inventory- handling, moves, and secures goods in a safe place and delivers to appropriate associate throughout the facility, properly following policies by securing and preventing theft and loss.

Directs receive and inspect freight and merchandise delivered by UPS/FEDEX or any other freight companies.

Demonstrated ability to contact merchants to resolve any receiving matters. Keep work space and area clean and safe to prevent any accidents

I’m capable of conducting periodic physical inventories.

Trained and managed 5+ on receiving merchandise and achieved significant improvements in their productivity.

Walmart #1837 Humble, TX

CSM (Customer Service Manager) 07/10/2001 to 10/02/2010

Executed daily operations of counting money, lunches, breaks, as well as customer complaints

Compared cash register totals with receipts in register to verify accuracy of transactions.

Trained and managed over 100 and registers, money transactions and achieved significant improvements in their productivity.

Education: Prairie View A&M University 100 Prairie View, TX

None 2000-2003

Studied Architecture

Forest Brook High 7525 Tidwell Rd

Diploma 1996-2000

Studied in the Magnet Engineering Program

References: Available upon request



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